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Best Western Lake Buena Vista Resort

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Located in Lake Buena Vista, close to the Walt Disney World Resort and premium outlet mall. 26 km from Orlando airport.
tripadvisor Traveler Reviews
  • 747steph :
Cleaner rooms

Room had trash and crumbs around the bed skirt, shower had hair stuck to walls. Sheets were a bit stained. Thought it was a good deal but after all the extra charges it would have been cheaper to stay on Disney property

  • Juliette Q :

Great hotel to just stay at if visiting the parks and not planning on staying there. The room was older than expected. Stains on the carpet, a plastic cup on the floor when we first walked in (wasn't ours), the shower didn't change to cold water one time, and one of the towels has a stain on it. But, we overlooked most of it because we were staying only for two nights and found ways around it. It was also cheap for a last minute trip. I would recommend if you're a laid back person! Service of hotel staff is great, very nice people.

  • amyw882017 : Sheboygan, Wisconsin
Excellent hotel in the perfect location for an affordable price

We stayed for 7 nights and highly recommend it. The location was perfect, close to Disney Springs, and we walked there several times. It was a safe area with nice hotels, and I was not at all nervous about the neighborhood. The pool water was extremely warm and relaxing with great music. The rooms were spotless with clean towels, bed making, and garbage removal daily. We did not hear anyone else when in our room on second floor. The balcony was a great way to watch the sunset, dry our swimsuits, or feel the warm morning air.The breakfast can not be beat! We ate our fill each morning before going to the parks, and our waitresses Meredith and Kathy had our drink orders memorized with friendly smiles and conversation. The chef made delicious omelettes and Mickey waffles with whipped cream for my son. We used the shuttles to/from the Disney parks and water parks. We used Uber to/from Sea World for $7.50 each way. We used Mear transportation to/from Airport for about $60 round trip for two people. There is a grocery store within walking distance if you forgot anything. We also enjoyed the Pizza Hut option and soft serve ice cream machine in the evenings we were too tired to visit a restaurant after a long day of adventures.I would not hesitate to stay at this hotel again in the future. Excellent choice! Thank you, Best Western!

  • lioraa203 : Rotonda West, United States
Vacation from hell

vacation from hell I would like to complain about my poor experience with the Best Western Hotel. And BW was my favorite hotel before this happened. I am a member of the BW. I am talking about the hotel located at the 2000 Hotel Plaza Blvd. Lake Buena Vista, FL 32830 1.First bad surprise: during billing, the hotel charged me 70 dollars more (resort fee), never seen at BW in Florida before ... 2.Second bad surprise: after arriving, the receptionist explained to me that I have to pay 45 dollars more for the parking of my car, never seen it at BW in Florida before! If I knew that parking was not free, I surely would choose the other hotel! 3. Third bad surprise: breakfast was included in the price of my room, when I checked in for a breakfast, I gave my coupon to the waiter and went to get my breakfast (buffet). The waiter shouted at me ‘’do not touch the eggs, it's not free!!!’’ I got scared, I asked ‘’why?!’’ He replied that I have to pay 10 dollars more for the eggs! And finally, I took some fruit and a muffin, but the fruit was sour, spoiled and not fresh. It was already too match for me! I started to have a bad humor for my holidays!!! 4. In the evening I decided to take a bath ... in the morning I saw that my suitcases in the wardrobe were wet. After a second bath (the next day) I saw the closet filled about 1 inch of water, the water was coming from my bath by the broken drains! The workers arrived, but the problem was not resolved during my 5 night stay and nobody proposed to change the room! My suitcases and clothes were all wet!!! 5. During my 5 nights stay my bed was never changed and twice I came back to my room and saw that my trash bins were not emptied 6. When I was leaving I loaded my suitcases in my car and I tried to start it, but my battery was dead!!! I went to the receptionist and asked for help, I explained that I stayed 5 nights there (BW) and my battery died, the response was ‘’ we cannot help you, you have to find a solution by yourself’’ and ‘’we have no public phones, only the internal phone’’ Imagine you being in that same situation!! I was lucky that a lady lent me her cell phone and I called to AAA!!! This is the worst hotel that I ever saw in my life! I do not recommend BW to anyone. I think to change my preferences for Holliday Inn or Hilton. I will not advise the BW to everyone!!! I will complain to chamber of commerce and I will do an YouTube video!

  • javier z :
Great hotel

Let me start with we frequently go to Disney World and stay at various hotels surrounding the parks and review them on here. This has to be one of my families favorite non-disney hotel. It was even better than the Disney value hotels. The rooms were clean and the beds were comfortable. They had a giant "mini fridge". If available i highly recommend getting a Disney view. We watched all three fireworks shows from our balcony. The hotel is located maybe 3 blocks from disney springs in one direction and 3 blocks from a whole shopping plaza full of restaurant choices the other. They do have a breakfast buffet for a fee but we did not try it since we brought food. They also have busses that travel to the parks every 30 minutes. The only downfalls were that they do have a resort fee of $13.99 and a parking fee of $8 both per night, also they have direct tv service and it was raining so no tv the night we stayed. Over all they are a great hotel and if you find a deal id say go for it. We will definitely stay again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 325 Rooms
  • 2 Pools
  • 2 Restaurants
  • 1 Bar
  • Business Center
  • Complimentary WiFi
  • Meeting Room
  • Car Rental Desk
  • Gift Shop
  • Laundry & dry cleaning services
  • Complimentary shuttle service
Hotel Room:
  • 2 Queen beds 
  • Video Game Console
  • Shower and bathtub
  • Furnished Balcony
  • WiFi
  • Alarm clock radio
  • Makeup mirror
  • Hair Dryer
  • Safety Deposit Box
  • Iron & Ironing board
  • Coffee/ Tea Maker 
Kids Deal - Children 2-17 stay free when sharing with paying adults.

Resort Location Map

  • Best Western Lake Buena Vista Resort
    Lake Buena Vista,United States

  • Hotel Contacts
  • Extra Info
  • Disclaimer
BEST WESTERN Lake Buena Vista Resort Hotel
2000 Hotel Plaza Boulevard, Orlando, FL 32830-8440

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.