Buena Vista Suites
- What's Included
Hotel was of high standard in all aspects .Great customer service especially from Mayra who was very friendly and helpful .Everything was awesome and room was neat , clean and had all we needed for an enjoyable stay . Definitely return here 😁
The hotel has A LOT of extras that really make you appreciate the great value you're getting compared to other higher priced hotels in the area. This is an all-suites resort with a full daily breakfast! On weekdays you even get cocktails reception in the evening. We enjoyed their pool and hot tub, a small but do-able fitness center, and arcade. The business area with complimentary printing helped us check-in for our flights with boarding passes and printing out discount vouchers for a yummy sushi dinner nearby. Mayra with the food/reception area was sooo friendly and entertaining, very personable, greeting you with a friendly smile every day, and very helpful to take care of your every need!! Everyone at the front desk were also friendly and professional.
I read some of the other reviews and can't understand the negative remarks. We were greeted by Isabel, who is a great asset to Hawthorn with her professionalism and cheery attitude. The hotel is nice, clean and the service is great. We would definitely stay there again. No, it's not the top of the line in fine hotels, but that's not what we paid for. For the price, it's very nice! And, again, many thanks to Isabel and the staff!
Feeling quite confused over recent reviews for this hotel, my family and I are staying here as I write this. Yes like a lot of Orlando hotels parts of this hotel are showing signs of wear and tear, but nothing to spoil your holiday, unless you are looking for it. Front desk and all staff that we have met have been efficient and friendly, after asking for a ground floor room it was supplied with the minimum of fuss.Proper crockery is supplied for breakfast which is excellent and a saving of around $40 if you compare it to eating out. Disposable cups are used like many other hotels.Cracking value, if you want Grand Floridian pay their prices.
Hugh disappointment in every way. Two days in and had to ask for room to be cleaned. No shower gel or shower cap. Breakfast was awful. Eating and drinking out of polystyrene cups and plates. Had to ask for tables to be cleaned. Told to clear our tables ourselves after breakfast and scrape leftovers into a bin of slops. Room key only worked for 2 days before locking us out. Was on the top floor of the hotel and furthest away from reception. Had to keep going to reception to have room keys replaced every few days for a fortnight. Staff didn't seem to care. There was sticky spillage on the stairwell for at least a week which was never cleaned whilst we were there. Rooms very tired and dated. Would definitely not stay here again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 279 Rooms
- Tennis court
- Internet, Fees May Apply
- Conference facilities
- Shuttle bus
- Gift shop
- 2 queen beds in bedroom and 1 full-size sofa bed in living room
- Air Conditioning
- Cable or Satellite TV
- Coffee or Tea Maker
- In Room Safe
- Internet, Fees May Apply
- Ironing Board
- Occupancy - 4 adults, 4 children, 6 total combined
Resort Location Map
Buena Vista SuitesLake Buena Vista,United States
- Hotel Contacts
- Extra Info
8303 Palm Pkwy, Orlando, FL 32836-6438
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.