Holiday Inn Resort Lake Buena Vista
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I stayed at comfort inn for a few days on a short trip to Orlando in April. It was reasonably priced and my stay was comfortable. Breakfast was included and the free shuttle to the parks and the shopping outlet was a plus.
Stayed here October 6 to escape Hurricane Matthew at my house. Wanted to stay an additional night but could not get anyone to check cancellations to find an opening for me - 1st time at 7:00 p.m. arrival day and second time 7:00 a.m. next morning. Desk posted warning that due to Hurricane Matthew, no breakfast would be served next morning. Instant coffee was placed in a coffee urn - no cream available. Young man at the desk answered "will check it out and get back to you" to anyone requesting information. Please see my review of Comfort Suite MainGate East, 30 minutes away. Stay there instead, you will be much happier.
I could not check in because my plane was cancelled due to the hurricane. The hotel refused to refund my fees. I did have a no refundable fee but all other hotels and airlines gave me a refund. If there was no hurricane and my flight was not cancelled I would have come to Florida. I have lost quite a bit of money as a result of the storm and a trip that cannot be rescheduled.This hotel could have refunded me and sold the room to someone seeking shelter. I will not ever book with Comfort Inn or Expedia again.
Stayed in a lot of 3 & 4 star hotels in Orlando. This rated right up there without the expense. Extremely clean room and very quiet. The breakfast buffet was a plus. Kids will love the Mickey Mouse waffles as well as the waterfall and slide in the pool. Close to everything you will need. Plenty of well lighted parking in a very safe area. Enjoy without the worries.
We stayed here for one night. We were placed in a room with no air-90 degrees. It took 4 hours before anyone showed up to fix it. We were told they had never been called. They had to replace the entire unit. The front desk staff was very rude. They played games on the computer the entire time I tried to talk to them about the air and getting a new room. I was told they would not move my room and I could not get a refund.I emailed the manager (since one os not on duty during the weekend), left a hand written note, and called and left 2 voice messages. He never returned my call.We had this same hotel booked for another night, which we canceled. I was finally able to get in touch with corporate and they are flagging this location and refunding my money for the one night we canceled, but nothing for the night of misery.Do NOT stay at this location. I guarantee you can find something better. (We arrived at 4- the picture shows a time stamp of the air being replaced at 8:31pm)
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 503 rooms
- 2 restaurants
- 2 bars
- Convenience store
- Laundry room
- Free scheduled shuttle to Disney theme parks, Universal Orlando, SeaWorld and Orlando Premium Outlet Malls
- 2 queen-size beds
- Full bathroom
- In-room safe
- Maximum occupancy 4 persons
- 1 king-size bed
- Separate kids' area with 1 set of bunk beds
- 2 TVs
- Maximum occupancy 4 persons (of which no more than 2 can be adults and 2 children under the age of 12)
- 1 king-size bed
- Separate kids' area and 2 sets of bunk beds
- 2 TVs
- Maximum occupancy 6 persons (of which no more than 2 can be adults and 4 children under the age of 12)
Resort Location Map
Holiday Inn Resort Lake Buena VistaLake Buena Vista,United States
- Hotel Contacts
- Extra Info
8686 Palm Pkwy, Orlando, FL 32836-6433
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.