Lake Buena Vista Resort Village & Spa
- What's Included
We booked a package holiday through Virgin as a family of four. The resort is fantastic and in a great location with shops and close to Disney! The pool was fantastic and never too busy and the staff were always willing to help - rooms are a brilliant size and have everything you need. A car is a must as the location of the hotel isn't particularly pedestrian friendly but taxi services were good so wish we'd have booked a car beforehand. Location of park pickup was easily accessible and easy to book your transport via reception. Highly recommend!
The room was not ready for clients to use. The refrigerator was not working nor the bathtub. Having maintenance man service the room when there with family was disappointing because felt like the maintenance man was an intruder to out relax moment.
Very comfortable and well equipped apartment, washing and dryer machine in apartment. Parking for free. We were designated a handicapped apartment which was not comfortable for us as the watercloset has no door. We asked for a change and next day was another apartment available and we could change it. I recommend these apartments very much!! We had a great stay!!! Very nice pool with a pirate boat, but we did not use it. We were all day out at Disney Parks.
We travelled 26 July to 9 August. We booked as a package holiday through Virgin. We are a family of 5, with 16, 12 and 4 year olds and we had the 3 bed 2 bathroom option. Rooms were huge, and adequately equipped. There was plenty of hanging and storage space (other than in the kitchen) and we had a safe. Kitchen well equipped with microwave, massive fridge, large oven and hob, enough cutlery and crockery and a dish washer. We found it easy to cook simple meals and had enough kitchen items to do this only thing we had missing was a baking tray but we made do. We didn't add any cleaning or maid services to our package, mainly to save a bit of money. There was a hoover and dustpan and brush for use, so it depends what you want from your holiday, me and my hubby were quite happy to run round with a hoover or surface spray (which we bought) while the other bathed our 4 year old and put him to bed. We also had a washing machine and tumble dryer so washing towels or bedding was easy (you will need to buy washing stuff). We choose not to take a drive option and were a little concerned after reading other hotel reviews but this worked ok for us. We had Disney and Universal tickets so we used the free hotel bus service, they also travel to Sea World. Buses were often over booked and a little tired looking but drivers friendly enough. Times of the bus are limited but it saved us having to pay for parking which at Disney starts from $20 per day. Buses we often over booked meaning people having to stand but we always managed to get the kids seated. It's about 20 mins on the bus to Disney, the bus only stops at Epcot but as this is the centre of Disney it was easy to travel on to other parks and attractions other than Disney Springs which was 2 bus rides and Typhoon Lagoon which was 3 buses from Epcot. Universal bus was over 20 mins maybe hitting 30 mins travel depending on traffic but it's the same buses and drivers. Pool was enjoyed by all. There is a pool bar serving serving light meals and plenty of different drinks. There are free towels at the pool and we never struggled to get beds, there is a shallow sloped area at one end and steps to a deeper area at the other with a pirate ship slide (recommended for over 122cm) in the middle. Food and drinks there were as expected, our kids really enjoyed the soft pretzels and the pizza was good, staff were great too. We ate at Frankie Farrel's one night and found the food and drink quite expensive for what it was, though the staff were lovely and there was a nice pub atmosphere. The only downside to our stay was the on site shop. Prices in there were extortionate, we got around this by going to Walmart. Walmart is a short taxi ride (ranging in price from $5-15), we did walk it but it's a bit of a unpleasant walk along the main road and there is not a path in all places. Also we found if we'd got back from a day at out and needed something the garage accross the road was useful, though a reasonable walk. Not as cheap as Walmart but it sells beer, wine, bread, milk, sweet and savory snacks and an assortment of soft drinks. Overall a very pleasant experience and would definitely stay there again.
My girlfriend booked a room here to celebrate our graduation. We stayed here last year, and I have to say, this was a complete downfall. Our last visit we ran into a small issue, and the manager was quick to resolve the issue. The rooms were really nice, and overall we enjoyed it so I recommended it to my friends. Our second return, not so much. The room was filthy, hallways smelled, shuttle service was dangerous and a disaster with absolutely no AC. When I addressed the issue with the manager, he seemed to smirk and took us as a joke. Second visit, failed managers, failed service, and failed rooms. We will look elsewhere next time
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 498 apartments
- 2 restaurants
- 1 bar
- Free scheduled shuttle to Disney theme parks, Universal Orlando and SeaWorld
- 2 singles and 1 king-size bed
- Queen-size sleeper sofa in living room
- 2 full bathroom
- 3 TVs
- DVD player
- Radio/alarm clock
- In-room safe
- Fully-equipped kitchen
- Balcony or terrace
- Maximum occupancy 6 persons
Resort Location Map
Lake Buena Vista Resort Village & SpaLake Buena Vista,United States
- Hotel Contacts
- Extra Info
8113 Resort Village Drive, Orlando, FL 32821-5616
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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