Golden Nugget Laughlin
- What's Included
We have been to vegas many times over the years and stayed at several places. And always wanted to stay on Freemont street so we stayed at the Golden nugget. Its without a doubt one of the best if not the best on Freemont St. The dislikes were the pool area. It looked nice with its fish tank and water slide but did not like the chairs piled on top of each other. It was like sardines with no room for a small drink table. This was really bad. The loungers were pushed up tight against each other and no room to set a drink anywhere. Also there was no coffee maker in the room. Had to go down and purchase their $4.33 cup of med sized coffee at starbucks and they also offered another coffee shop but the prices were $4.00 so no real bargains here. Also at lunch I purchased a can of beer for $6.50 at their deli and it was terrible. The long wait for a simple sandwich was the worst part. The sandwich was terrible as my wife and I decided to share. Cant remember the Deli's name but it was located next to the sports page. Never again. They were very accommodating at the Nugget as we wanted to watch the Ducks college Football game and they told us it was fed from the sports page and so we decided to eat and watch the game at Cadalacs a mexican restaurant and the food was very good. They put on the game for us as each TV could be changed with a remote. They had lots of TV's big and small screens. Quality TV's. We got excellent service until a group of guys came in then our waitress ignored us and spent her attention to that group. She was working the tips so I understand. Our room was clean and comfortable. We stayed in the C Towers (couldn't remember the name of the tower but started with a C) Don't expect a refer or Microwave as there wasn't any in our room and as I mentioned no coffee maker in the room. We had a nice room that was on the 11Th floor and it was a corner room with a view of the Park across the street. Nice. Don't waste your time going to their night club. as we did and the only way to get access to the Balcony overlooking Freemont St. There was a two drink min per person and they had you sign a waiver explaining this. We ordered our two drinks and left as we were the only ones up there the drinks were served in a plastic cup ( I guess so you couldn't drop a glass over the rail onto others below) The drinks were not that good and very expensive. It cost us over $80 for our 2 drink min. But we got to watch the band performing across the street on the stage and it was very good. The location was excellent and could walk out of the casino onto Fremont st. IF we were to stay at the Golden Nugget again I would stay in another part of the resort as we had a long walk to the Fremont Experience from our room. The elevators were fast and many of them and they offered Express elevators for floors above Floor 9 and I liked that.
LIST OF COMPLAINTS:We stayed in the Rush Tower in room 24211 from Thursday 18th May to Saturday 20th May. 1) we only booked to stay at the Golden Nugget because we wanted to experience the shark tank and the slide through the shark pool. This was closed for maintenance throughout our stay. We booked months in advance and there was no notice that such work would be carried out when we booked. The hotel could easily have informed pre-booked guests that work was taking place, but they did not. It was the ONLY reason we booked and it was closed. 2) The pool is also hugely oversubscribed. Unless you get down at 0700 with your towels you have no chance. And you end up elbow to elbow with strangers. It is hideous.3) The valet service is not safe. Our car was driven whilst with the valet. There were 3 brand new - and unknown to us - mobile phones connected to our our "CarPlay" system in our car. I have the IP addresses for each phone that was connected unbeknownst to us whilst in valet. We only realised on our drive out of town to the Grand Canyon. when we complained Golden Nugget ignored us, even though we had photgraphic evidence of the IP addresses. They have the WORST customer servcie in the world.4) The spa services are not up to scratch. I booked a half leg, underarm and eyebrow wax on Thursday 18th May. These services were carried out by Dee. She burned my underarm and I have a dark patch where my skin has been damaged. She did a terribly uneven job on my legs, leaving many hairs. I pointed out several of these at the end of the appointment. But Dee was in a rush to see her next appointment and it was clear she didn't have any more patience for me pointing out areas she had missed. It was the worst wax I've had and the most expensive at $142. I was also annoyed by the many extra charges and taxes added afterwards. When I asked to see the menu card before booking the prices were considerably lower and there was no mention of additional fees to be added (outside of the usual federal tax we all expect in America).5) Downtown is sold as the 'origina;' Las Vegas with the old skool glamour. It isn't. It is a dump. It's cool to see Fremont Street but otehr than that the casinos are just older and smell more. It's not romantic. If you're going to Vegas, do it properly and stay on The Strip at The Bellagio. The Golden Nugget is a DUMP.
The Golden Nugget is probably the premier casino destination in downtown Las Vegas. The rooms are large and the GN has great concerts every Friday night in the theater there. Also, their pool is one of the best in Vegas. It is open year-round and they have a very cool water slide tube that shoots your through a pool of large fish including sharks! Kids love it as well.
Checked in 2:30 am after a delayed flight. Super tired and had 2 rooms, king size reserved. Was told no kings available. One room we were directed to Rush tower. After 2 trips up to Rush tower finally figured out after hunting down help we were actually in Carson tower. I was in tears by then I was so tired. So wound up didn't get much sleep. Beds so small husband and I slept separate beds. No fridge in room was disappointing. Ate at buffet for lunch, super expensive for quality of food. Over Four dollars for a twenty oz coke in gift shop as machine on floor wasn't working. Drinks and beer were ridiculous priced. Where are the deals? Not once asked for a free drink. Over five dollars for a bottle of beer!. Room service was overpriced, five dollar charge plus then a tip? Charged a "resort fee" and knew about it before. Only thing of value was two bottles of water which you had to request every day and wifi which every hotel in the world offers free. Had to ask for a final accounting after being told it would it be emailed to me. Emailed my concerns with no response.
My first time staying at Golden Nugget and I'll definitely be coming back but more prepared next time. We love the VIP check in, although our room was not ready at 3 when check in is. We are in a spa tower suite overlooking the pool. Our suite is spacious and gorgeous with a big comfy bed, huge bathtub, comes with a nice speaker for tunes! Plenty of outlets for charging! Gorgeous spiral staircase and a nice bar. The bar has a fridge, ice maker and a keurig coffee maker. That's it! No mini bar with booze, no snacks, NO CUPS! That's right, if u want cups they are $2 per cup(or glass) with a $5 delivery fee! (Just grab some plastic cups from any casino entrance tho). The room is clean and doesn't smell. I had to knock off some stars from review for the lack of cups. They could at least put paper coffee cups next to the keurig machine don't you think???? They do have on demand movie rentals and adult films for rent. Table games are cheap here $5-$10 minimum! Staff is friendly. Also, there is a 24 hour convenience store here with snacks and beers and cigarettes.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 300 rooms
- 3 a la carte restaurants
- 2 snack bars
- 2 bars/nightclub
- Evening entertainment
- Golf (nearby)
- Fitness centre (fee)
- Free self-parking
- Internet (fee)
- Laundry and dry cleaning
- Gift shop
- Conference facilities
- Business services
- One king or two queen beds
- Hair dryer
- Coffee maker
- Iron/ ironing board
- Serta Pillow Top Mattress
- In-room movies (fee)
- Cable TV
- Max occupancy 4 adults or 1 adult 3 children
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Golden Nugget LaughlinLas Vegas,United States
- Hotel Contacts
- Extra Info
129 East Fremont Street, Las Vegas, NV 89101-5603
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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