Hard Rock Hotel & Casino
- What's Included
The pools are really nice and wasn't busy at all! Beautiful view of the mountains of Vegas. The guitar in front of the hotel was a cool landmark. The food is HUGE and there wasn't any entertainment going on when we had gone but it was nice. The rooms were amazing great views, fridges, big whirl pool tub, nice shower, separate bathroom and living room areas. Prices aren't too bad at the restaurants in Hard Rock. The collections and art were cool to look at, of all the rock in roll singers. Great location and close to the strip.
Friendly staff and quick check in despite it being a Saturday afternoon. Rooms were big and clean - no complaints over than the view not being great!Casino floor itself was good fun, plenty to look at and a great choice for our friend's first stay in Vegas.
All the staff was very nice, no complaints there. The room was okay, certainly not the best. It felt dirty and the bathroom was not well kept. Dirty grout and tile was messed up and cracked. View was decent with the mountains from our window/balcony. If you didn't close the curtains there was a big red glowing light from their guitar sign that reminded me of the Seinfeld episode where Kramer was going nuts from the red Kenny Rogers chicken sign out his window.Atmosphere was very cool with all the memorabilia, too cold for the pool, and further from the strip than would have chosen for myself. This was a business trip (company meeting) so we didn't get to choose hotel.Overall it was good but like I said, too far from the strip and rooms were dirty.
Arrived at the hotel at 11.40pm after a long flight. Four people were checking in the guests but at midnight two of them went off duty. As a result we didn't get to our room until after 1 am. The room itself was fine but the cleaning left a bit to be desired - hairs in the bath, dubious stains on the bathroom door etc. Breakfast next morning was good but be warned - the portions are huge
We had booked a standard room with two double beds. Our arrival to Las Vegas was delayed as our flight was delayed we rang the hotel to inform them that we would be arriving late and to keep the room they said it would not be a problem. We finally arrived at the hotel at around 2am we were told that the room we had booked was not available and rooms can't be guaranteed or held until check in even if you've booked 6 months in advance! They tell us that we can't stay in the room we've booked and that they would upgrade us for the night but we would have to move out into a different room in the morning. I feel like this is totally unprofessional of them to get us moving rooms half way through out stay. So for one night we were upgraded to the "provocateur suite" I have attached some pictures of it below. This room had a cadge and this massive wooden thing to strap people onto. One of the beds was three queen beds all together designed for orgys and had little holes so you could hand cuff people to the bed this was absolutely disgusting and it makes me sick to think of what was happened in that bed! Yes the room was amazing with a private hot tub and the roomwas the size of some peoples houses and it was looking over las Vegas but the room isn't appropriate when you are staying with a child. The next morning we had to rush to get out of the room for the check out time of 11am what is totally out of order and unprofessional when we had booked a 3 night stay. After waiting in a extremely long queue to check out of that room we then were given our booked room but we had to unpack all of our bags again! The hotel did also give us $50 of credit to say sorry but that isn't enough for the hassle and the hours of inconvenience we faced. In conclusion I think that hotel was totally unprofessional by making us move rooms half way through the stay please note they did ask us if the room was appropriate but it was 2am and we were jet lagged and we didn't realise what the room actually was. I also believe that $50 credit was not enough and they should have either refunded that night or let us stay in that room for the duration of our stay. I would avoid this hotel like the plague and if ever visiting the hotel again go nowhere near it...
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1505 Rooms
- 5 Restaurants, including: Nobu, Pink Taco, 35 Steaks & Martinis, Mr. Lucky's 24-7
- 7 Bars and Nightclubs
- The Joint, 4000 person capacity concert venue
- 4 Pools
- Fitness centre
- Laundry services
- Valet or self-parking
- Internet access (fee)
- One king or two queen beds
- Feather pillows and Goose down comforter
- Large bathroom, some rooms have dual sink vanity
- Bose CD player or iPod clock radio
- Flat screen TV
- Hair dryer
- Iron/ironing board
- Robes (on request)
- Laptop safe
- Mini-bar (fee)
- Up to 476 square feet
Resort Location Map
Hard Rock Hotel & CasinoLas Vegas,United States
- Hotel Contacts
- Extra Info
4455 Paradise Road, Las Vegas, NV 89169-6574
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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