Hard Rock Hotel & Casino
- What's Included
First when we reserved our room we asked for non smoking, we called to confirm we had a non smoking room the day we were set to arrive, when we arrived we were given a smoking room. Second we were given a room looking over the pool, we were not told that there was going to be a concert for 3000 people that would play until 1am meanwhile we had a 6am wakeup call for a conference. We asked for a new room, were moved to the 9th floor and were given keys that were not activated. The man who helped us had no remorse or empathy for our situation and would not offer any other compensation. The pool was closed the day we arrived as well as the 2nd day we stayed there. Upon checkout we had a charge for alcohol from our mini fridge that was never touched and the hot water in the shower had to be turned on for 10 minutes before it would heat up. Definitely will not stay here again.
This was the first time visiting Las Vegas for myself, second for my partner, and I have to say, I expected a tad better! We arrived early hours (8:30, arriving at hotel for 9am ish), obviously knowing it was too early to get a room. We got to the hotel, queued to check in anyway and was greeted very kindly. We upgraded to a King Suite for an extra $40, which i would definitely recommend! Was told the room should be ready for 12 ish/ just after, turned out the room wasn't ready until 4:00pm! The strip was a 10 minute walk away. We didnt get any apology regarding the room, just a 'come back later'. The pool was off limits due to a pool party and it was $60 dollars to go, no notification of this before arrival. The room itself was incredible i have to say! Stunning view towards the other hotels and strip/out in the dessart. The bed was so comfy and i have never seen a bigger bath! Brekfast was great, very resonable prices. When checking out the staff refused to give us back our deposit at first but after a chat they did (no idea as to why they refused). All in all it was a good stay, we'll stay somewhere else next time!
Recently stayed at the Hard Rock. What a mistake. First the room smelled very strongly of cleaning chemicals. I applaud their effort to clean the carpets but they need to figure out how to mitigate the odor. The shower was AWFUL, the hand held part was in such a bad position you could not get a good shower and when I tried to used the rain head the water was shooting out of the top all over the ceiling.It is obvious they also do not have much insulation. I have stayed at airport hotel many times. Several looking right out over the taxiway but the noise was not an issue. Apparently the insulation at the Hard Rock is non existent as every few minutes you could hear the very loud noise of an airplane taking off. Not very good for sleeping.
Casino is started to be dated. But rooms are ok. Could do with a refresh. Restaurants are good but the beer in the Goose bar is not impressive. If you are staying in the harman (hrh) tower then skip the main reception and check in directly there.
It was my sons birthday and we had a extended weekend from 4/21-24. Rooms were nice staff was great. The restaurants had a amazing food but a little pricey. If I was to go back would make sure and stay in the casino tour as I am getting old and the walk to the paradise tower was a little far after a couple of days. I did think it was funny my son spent less money and received more comps.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1505 Rooms
- 5 Restaurants, including: Nobu, Pink Taco, 35 Steaks & Martinis, Mr. Lucky's 24-7
- 7 Bars and Nightclubs
- The Joint, 4000 person capacity concert venue
- 4 Pools
- Fitness centre
- Laundry services
- Valet or self-parking
- Internet access (fee)
- One king or two queen beds
- Feather pillows and Goose down comforter
- Large bathroom, some rooms have dual sink vanity
- Bose CD player or iPod clock radio
- Flat screen TV
- Hair dryer
- Iron/ironing board
- Robes (on request)
- Laptop safe
- Mini-bar (fee)
- Up to 476 square feet
Resort Location Map
Hard Rock Hotel & CasinoLas Vegas,United States
- Hotel Contacts
- Extra Info
4455 Paradise Road, Las Vegas, NV 89169-6574
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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