Hard Rock Hotel & Casino
- What's Included
I stayed for a business trip because there were a lot of colleagues staying there and I won't be rushing back. The stains on the drapes are remarkable but visible until back lit by the sun, really gross. The rest of the room wasn't much better. The service overall is very slow no matter where you are on property, if the location was walk-able to the strip it might be close to tolerable but this just tips it over the edge as to why I won't be back. It also has the softest most uncomfortable bed I've slept on in years.
I booked 2 full beds thru Orbitz but the front desk saidI could only have it if I paid 20$ more. Supposedly this was for the upgraded casino tower. Well it was worn out and needed a refurb. Definitely a shady resort. I will never return to another Hard Rock establishment.
First thing you need to know...this isn’t an official Hard Rock chain. On check-in we discovered the franchise was sold a number of years ago so our rewards cards were useless. After a 7 hour drive in bumper to bumper traffic from LA, we arrived late and tired, only for the receptionist to charge my credit card again, despite full prepayment being made. Granted she performed a refund almost immediately, however, with the fluctuation in exchange rates, HER mistake cost ME $25. A pitiful amount, but 8 months and about a dozen e-mails later, this hotel still insists that THEIR mistake is MY problem. We ate in their restaurant, bought items from their shop and “played” in their Casino, but they feel a $25 gesture of goodwill is too much to ask ? GREAT PR guys !!!Needless to say a different hotel has been booked for next year’s visit (a hotel that also doesn’t need a courtesy bus to get you to and from the Strip.
Majority of staff (esp. in Casino area) appeared unfriendly to us, long walking distances, unreliable Wifi, no usable refridgerator in the room. Among the worst hotels I‘ve been to. Very disappointed, better book a 2* Motel instead of this overpriced hotel. My first and last Hard Rock Hotel (even though I live their restaurants)
Every employee I encountered was very nice but the hotel isn't in the nicest area. It was a 20 minute walk to the Strip and we didn't feel comfortable walking back and forth to the Strip once the sun went down. The free shuttle that went to the strip stopped at 5 pm. Lyft & Uber were about $8 one way to get to the Strip. The rooms were pretty dark and I had to take the lamp shades off all the lights to try to get some extra light. Pillows were great. A fridge in the room was an extra $25/day. I forgot a necklace in the room when I checked out. I called that same day and it had been found, but they were going to charge me $39 to send it back via UPS ground and an extra $8 handling fee. I live in the continental USA....not China. I didn't expect it to be free but I felt this was exorbitant. This left me with an overall negative feeling about my one week stay at the HRH.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1505 Rooms
- 5 Restaurants, including: Nobu, Pink Taco, 35 Steaks & Martinis, Mr. Lucky's 24-7
- 7 Bars and Nightclubs
- The Joint, 4000 person capacity concert venue
- 4 Pools
- Fitness centre
- Laundry services
- Valet or self-parking
- Internet access (fee)
- One king or two queen beds
- Feather pillows and Goose down comforter
- Large bathroom, some rooms have dual sink vanity
- Bose CD player or iPod clock radio
- Flat screen TV
- Hair dryer
- Iron/ironing board
- Robes (on request)
- Laptop safe
- Mini-bar (fee)
- Up to 476 square feet
Resort Location Map
Hard Rock Hotel & CasinoLas Vegas,United States
- Hotel Contacts
- Extra Info
4455 Paradise Road, Las Vegas, NV 89169-6574
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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