Harrahs Laughlin Casino and Hotel
- What's Included
Rooms clean spacious and comfortableStaff helpful and pleasantLots of food optionsCroupiers helpfulCigarette smoke a bit overwhelming, a negativePosition greatCar parking and rental return on siteNeed more time out places to sitCoffee shop in mal to be avoided staff rudePool and attractions amazingLive show spectacularHighly recommend much less glitzy than others
Everything about our stay was wonderful. From the pleasant check-in experience, to beautifully appointed and clean room, friendly employees in every area, great food and atmosphere; we will definitely be back soon!
Should have gone with my instinct and stayed at the Aria. It felt like a minimally updated motel 6. I'm pretty sure they put us in their oldest room they had at first, it smelled bad and it was nasty dirty. I asked for an upgrade, because it was definitely not what I expected. They told me it was $35/night to upgrade, I didn't care just get me out of there. So on to the upgrade we go... again not what I expected. Dirty, smelly, and extremely small. I assume "upgrade" to them means pink lightbulb in the lamp on the nightstand and the air filter they probably by law had to install due to the over powering smell of mold. If I'm spending $300/night I expect a decent room to sleep in. Oh yeah... the beds were hard as a rock, worst sleep ever. The staff were really nice, that's about it.
We had stayed here twice before and said we wouldn't return however decided to give it one more chance as we do like the location and the price was right for a thurs/fri stay.Checked in online (mobile) for the first time as the check-in process is notoriously lengthy in Vegas (not just the Mirage). Process was longer than it needed to be, asking for many details that were already provided on the reservation. I can understand that they need to verify however needing to fill in address, credit card, birthday, etc... seems a bit much.Once I arrived it was pretty seamless however nothing indicates what type of room they assigned (eg. King/Queen) so I confirmed with a staff member.We got a nice room at the end of the hallway with a corner view of the strip. Windows were quite dirty but it'd be tough keeping up with the cleaning. We were on the 4th floor despite a request for a high floor but understand they can't meet all requests.We had stayed before so knew about the small bathrooms. There's only about an inch or 2 of clearance from the toilet when closing the door. Shame they didn't bump out into the foyer space when renovating. Great water pressure in the shower and the bathroom is nice enough. There was no garbage can in the bathroom and there was no lock on the door (broken off).Wasn't quite up to our cleaning standards as there was a hair on the toilet and some dust and found a bottle cap under the bed. Nothing to terrible but could be improved.We had resort credits and unfortunately like other MGM properties they can't seem to get them to consistently come off automatically. I had to call once to have a meal removed and again at check-out had to stop by the front desk to get it sorted. MGM if you're listening please fix this. Last thing I want to do on vacation is contact the front desk and wait on hold or in line to sort out something that should be taken care of automatically. This has been a problem since we've been going to Vegas for the last few years.One major issue we had was that we left the privacy (do not disturb) sign on the door when leaving for the day as we didn't want Maid service or anybody to enter the room. Because of this we didn't lock things in the safe. The safe is vertical and wall mounted in the closet which is inconvenient for things like laptops vs the wall safes at other hotels that are located in the night stand. When we had arrived back to our room hours later the privacy sign was on the floor and the Maid had been in to clean the room. I understand that sometimes they can get knocked off the door but I ensured it was secure before leaving. Also I'd be shocked if anyone took it off as we were at the very end of the hallway with no foot traffic. Only thing I can figure is the Maid thought we forgot to remove it (may have seen us leaving) and removed it to clean the room. Not sure if they are paid by the room, lol. Luckily nothing was taken that we noticed but not too impressed. The Aria has a good system where the Do not Disturb sign is digital and set from inside the room.The pool is nice however MGM Resorts are really nickel & diming you for everything. To sit by the quiet pool it costs extra money. The frozen drinks are $24 each for a large size and they did away with the souvenir cups that keep your drink cold and no cheaper refill. Just a cheap plastic cup with no top that they probably wash and re-use to save even more money. With the resort fees that are charged you would think we could choose to sit by a quiet (or adults only) pool without having to pay even more. With the temperatures in the summer over 110 degrees they should have more shade available as well other than a few palm trees. Again they want you to pay for premium seating or cabanas. They did provide water in a cooler and cups however the water was warm and if you wanted ice you needed to get it from one of the bars or waitresses.Overall experience as you can tell wasn't great. Not sure we'll be returning to Vegas anytime soon even though we've been 4 times in the last 5 years for up to 2 weeks at a time. If we do we'll look elsewhere, lots of Hotels available.
I booked a Two Bedroom Tower Suite, but was upgraded to a Two Bedroom Penthouse due to the Tower Suite not being available, no complaints here. It did take a little longer to get into our room though, but it is understandable with how busy it was so still no complaints. My wife, friend and her boyfriend, joined me on this particular trip.This was the first time we've stayed at The Mirage, and I came away impressed. As a reference, you may check out my previous reviews (i.e. Bellagio 2-Bedroom Penthouse) to get an idea of my expectations. The layout of the Penthouse is pretty much the same as the Tower Suite- living room area separates two bedrooms (master king and a king). I rated this experience as "Excellent" because of the cleanliness of the entire suite, the view from our room (pools to the right, Strip to the left), and staff interactions.Our room was located on the 30th floor, or "E", which requires a key card to activate the elevator. The TV in the Master Bedroom didn't seem to have any signal, nor did I know how to get it to go into its retractable stand, but that wasn't important to me because I was there to enjoy Vegas, not watch television. In fact, the TV provided an additional "privacy spot" when I was too lazy to close the double doors into the bedroom (wink wink). The Master Bathroom is quite large, with plenty of open space right out of the shower and/or tub. The walk-in closet (only one) was smaller than I'm used to but we made it work. The vanity at the end of the short hallway, and separate room (with door) for the toilet and bidet made the bathroom experience highly pleasant, whatever that may mean to you or me.In the future, if I find myself in Vegas with guests, I would definitely consider staying at The Mirage again, in the Two Bedroom Penthouse or Tower Suite.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1500 Rooms
- 2 pools overlooking the Colorado River, incl. 1 adults only pool
- 6 restaurants
- 2 bars/nightclubs
- Fitness centre (fee)
- Spa (fee)
- Tour desk
- Wedding chapel
- Laundry facilities
- Business centre
- Internet (fee)
- Golf nearby
- A/C & ceiling fan
- Mini-bar (fee)
- Hair dryer
- Alarm clock
- Iron/ironing board
- Complimentary toiletries
- One king or two queen beds
- Near the pool area and casino
- Maximum of 4 adults
Resort Location Map
Harrahs Laughlin Casino and HotelLas Vegas,United States
- Hotel Contacts
- Extra Info
3400 Las Vegas Blvd. S., Las Vegas, NV 89109-8923
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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