Harrahs Laughlin Casino and Hotel
- What's Included
Stayed here for last night of trip to celebrate my brothers 50th birthday. Room very spacious though bathroom bit on the small size. View looking out over The Vegas Strip excellent. Finding way around very easy with plenty of signs to direct you. Staff extremely pleasant and helpful. The pool has to be my highlight- just a shame only 1 day to enjoy.
We enjoyed this hotel very much but as you may know it was not centrally located on the strip. Even so there is so much very close by. The restaurants within the hotel were nice, food was good, service was helpful and friendly. It is worth downloading and taking an uber ride if you have to go to the other end near mgm of madalay bay.. but walking the strip to see the sights is so much fun!
Positives- Centrally located. Large roomAnd bathroom. Very clean. All ammenities available. Modern decor. Great view. Lots of in side restaurants.Negatives - the fridge is locked and I needed it to store some brought in food and drink( I still have to figured what that's about) . A little expensive for one person but probably worth it for a couple. I don't like that they need to charge the security deposits $100, or hold $100/ per day, otherwise I would have rated them 5 stars.
I have stayed at The Mirage 3 times previously and always had a wonderful experience. Something must have changed in higher management because my experience this weekend was the exact opposite. We rented the Hospitality Suite to treat ourselves for my bachelorette party. When we got to the room, it was dark, dingy, outdated, the safe and TV were broken and there was a leak in the ceiling of one of the bathrooms. We called to let the front desk know so they could fix it while we were out at the spa - we came back about 4 hours later and none of it was fixed. We called again to have these fixed, and dealt with the engineering staff (who were friendly at least). They could not fix the tv and said we had no leak, we asked them to please come back and fix it while we were out at dinner, that we'd be gone at 8:30. When we got back to our room ready for bed at 11:30p, they were still there! And the TV still wasn't fixed! It's not about the TV, because quite frankly we wouldn't use it much anyway, its the fact that we were paying premium for a suite and spent all day (3 separate in-room visits) dealing with their maintenance staff. I called the front desk to insist that we not be charged this night for the room, and I was put through to a 'manager' Diana who was absolutely repulsive to me on the phone. She had NONE of the facts correct about our experience (literally horrible communication over there), and instead of listening to me and believing me... she brazenly accused us of having "gentlemen in and out of the room" and that we should be charged for them. FIRST OF ALL the only gentlemen in our room were the mirage maintenance staff coming in and out all day dealing with this broken room. Secondly, even if we did have men in the room... it's absolutely none of this woman's business!!! I felt disgusted at this accusation and quite frankly unsafe - who were the 'gentlemen' coming in and out of our room??? They offered me $100 in food credit and said that was ample compensation for "a tv not working."After this experience we were so distraught but decided to deal with it in the morning... but discovered that our bathroom was flooding from a leaking ceiling again! We called downstairs... again.. and said please just put us in a different room. Another manager came to our room with security and again, instead of listening to anything I had to say, sat me down on the bed like a child and waved his finger at me and said I cannot 'speak to his staff like that.' We were literally just 2 girls paying for a fancy hotel room, trying to go to sleep! There wasn't anything illicit happening of any kind... and I was being treated like some kind of misbehaving child! I could not believe the way these people were talking to me. Luckily this manager (Adam I believe) saw that we were harmless and simply wanted to go to bed. Finally, the next morning, we were given a different room. The pool and the location are not worth the sl*t shaming and the grotesque lack of respect for a HIGH PAYING CUSTOMER. I will never stay here again and I will encourage all of you to do the same.
Mirage is located in center of strip and it makes it very convenient to get up and down Las Vegas Blvd. Hotel room was nice size and clean which , to me , is most important. We were on the 17th floor and had no problem with noise from hall or other hotel rooms. Room had a window that actually opened , which was really nice as there was a breeze coming in the window. We looked out over the volcano, which I would not do again because I don't think it was worth it. Casino pretty active and restaurants good. Would stay at Mirage aqgain.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1500 Rooms
- 2 pools overlooking the Colorado River, incl. 1 adults only pool
- 6 restaurants
- 2 bars/nightclubs
- Fitness centre (fee)
- Spa (fee)
- Tour desk
- Wedding chapel
- Laundry facilities
- Business centre
- Internet (fee)
- Golf nearby
- A/C & ceiling fan
- Mini-bar (fee)
- Hair dryer
- Alarm clock
- Iron/ironing board
- Complimentary toiletries
- One king or two queen beds
- Near the pool area and casino
- Maximum of 4 adults
Resort Location Map
Harrahs Laughlin Casino and HotelLas Vegas,United States
- Hotel Contacts
- Extra Info
3400 Las Vegas Blvd. S., Las Vegas, NV 89109-8923
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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