Mandarin Oriental Las Vegas
- What's Included
This hotel is a must for anyone wanting a non-gaming, non-smoking hotel. Rooms are very lux and the amenities are wonderful. It's my only place to stay in Vegas. You can always go to enjoy the casinos elsewhere and come home to luxury. Great value.
rooms:5/5 location:5/5bathroom:3/3lobby:3/3pool and gym:3/3service:3/3exterior design:2/2extra:9/16 (big room, large hotel, skyscraper, view, multiple dining, full gym, shopping, spa, children activity)total:38/40-price:1000-3200/room:392/stars:5my rating (experience): Excellent
After browsing a lot of properties for my birthday, luckily I found the hotel that suits me. From the room, food and the pool itself everything went perfect! I would recommend this to my friends and relatives!
After much research between the Mandarin and Aria Sky Suites, we decided on the Mandarin. What a mistake. On the day of our arrival, we called ahead to alert the Mandarin that we would be a late check-in. When we arrived around 11:30 pm, there was no one at the downstairs entrance to help us with bags or show us to the elevator to check in (where to go was not obvious). When we got to check-in, we learned they had no rooms in the category we had booked, so they had downgraded us to a lower-grade room. (We booked through AmEx Platinum, so were hoping for a one-room upgrade, and not expecting a downgrade from a suite to a room.) When we went to our room, there was a crib in it that we had not requested. Knowing that they did not have our room available, it was surprising they had not even fixed the room they did have available for us. Worst of all, there were little brown crumbs of unknown origin all over the floor of the room (photo attached). We waited about an hour until they moved us into another room, which was at least clean but wasn't set up for anyone to arrive. The Mandarin ended up giving us half off of our room rate; I was surprised they did not comp the stay entirely. I will say the manager was very apologetic and seemed to be doing everything himself (taking the crib away, giving us new keys, etc), which was impressive. Overall, the hotel itself is not of the same class as other Mandarins (such as NYC, London, DC). The next morning, we walked across to the Aria Sky Suites --- best decision ever.
This was our first time at this hotel as we usually like our Ritz Carlton or Four Seasons. But we liked the idea of the absence of a casino so we gave it a try. Exceptional service (despite the attempt to upgrade us for a fee at check-in). This is the perfect hotel for getting away from the hustle and bustle of the casino and shows. The only issue we had was housekeeping. Our room needed cleaning; you could write your name in the dust. I happen to be allergic to dust so it left me sneezing each time we walked into our room. And the blow dryer was filthy. I had to clean it with face wipes before I dare touched it. Minor but you do expect cleanliness. Overall this was a wonderful hotel with attentive staff, and we highly recommend it for the more discerning visitor.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 392 guestrooms and suites
- Restaurants, including: Twist bu Pierre Gagnaire, Tea Lounge, Mozen Bistro
- Mandarin Bar on the 23rd floor with skyline backdrop
- Pool Cafe
- Two outdoor lap pools
- Two plunge pools
- 20 cabanas for poolside privacy, with luxury amenities
- State-of-the-art Fitness & Wellness Center, Kinesis Fitness System, Yoga & Pilates Studio
- 27,000 square foot, two-level Spa facility
- Business centre
- 12,000 square feet of meeting space
- Wireless internet access throughout the entire hotel (fee)
- Room Service (fee)
- Sky Bridge that connects to Crystals, a 500,000 square foot retail and entertainment district
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Air conditioning
- DVD player and Stereo bar
- 42 inch LCD TV
- 15 inch TV in the bathroom
- iPod/Video docking system
- Wired and Wireless access
- Central control for drapery, lighting, temperature and entertainment
- Valet privacy closets
- 480 thread count luxury cotton sheets
- Located between the 4th and 6th floors
- Maximum occupancy of 4
Resort Location Map
Mandarin Oriental Las VegasLas Vegas,United States
- Hotel Contacts
- Extra Info
3752 Las Vegas Boulevard South, Las Vegas, NV 89158-4382
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.