Monte Carlo Resort & Casino
- What's Included
We knew MC was being upgraded when we made our reservation; however, we did not know the already-upgraded rooms were unfinished and storage was so sparse. VERY minimal in every way (door to closet also serves as door to bathroom, Ugh!). No racks for used towels in the bath. Beds only have mattress--no box springs. No counter space in room, only one small round table and night stand. The couch does not make up for lack of amenities, no luggage rack, only two very small drawers inside closet. This hotel seems to be for business overnighters only and is reminiscent of small NY or european hotels. Too bad, as they had every opportunity to make this a good hotel equal to other MGM properties, and missed the mark! Also, having no pool (under construction) and needing to go across to MGM was not a problem (since we love the MGM lazy river), but MC should reduce their rates to make up for the inconvenience, especially since the pool won't be ready until next season (2018!). The casino was inadequate, as there was construction going on there, as well. Very few slots to choose from and difficult to get around. Sure hope things get better when all work is completed.
Just got back from 10 nights here, staff was rude and the service was really poor. Renovations was going on in the hotel and the noise in the room was awful. Drilling and banging from 7am was a nightmare. When we spoke to them about it we was told we should have checked before making our booking. No one seemed to care about our complaint and what should have been a great holiday turned into a holiday from hell
Helpful and pleasant staff. Rather long lines at check-in but nine (9) agents to help you. Efficient Avis car rental service. Comfortable rooms with spectacular views. Good location across the street from T-Mobile arena for concerts and sporting events as well as one the nearest hotels closest to airport, plus a short hop onto I-15 if you want to go to the Grand Canyon or LA, which we both did. All this despite the fact that it was under renovation. Pool closed but had arrangement for guests to go to either Mandalay Bay or MGM pool. 24-hour Gentlemen Club's, Casinos and restaurants, but pools close at 6 pm .......really !
First time staying at the Monte Carlo/Park MGM. We received one of the newly remodeled rooms facing the strip on the 22nd floor. Our first room would have an occasional sewer smell coming from the vent in the restroom, when the front desk was notified they were quick to get us moved to a new room. The whole casino is currently being renovated, we were in no way inconvenienced. I would definitely stay here again.
Where do I begin? We stayed here for 3 nights in an apparently 'remodelled' room. The first thing we noticed as we entered the room was an unsightly metal tube running up the wall and across the ceiling to the light and some poor artwork on the wall. We'd just travelled for 16 hours from the UK so we quickly changed and went straight out and when we returned later we went straight to sleep.The next night we were woken by our neighbours having a party at 5am, we wouldn't have been woken if the walls weren't made of thin material that actually wobbles if you lean up against it, we could hear everything going on in that room... and we mean everything! We called front desk that sent security to that room and we enjoyed just 2 hours of peace before it started again. The third night the same happened from 1am so we called front desk again and they moved us to a different room. At first we thought this was a blessing and that we'd actually get some sleep but we were wrong. Despite calling front desk twice about noise disruption they seemed to move us to a room right in the heart of maintenance work so again we were woken by hammering, drilling etc which didn't stop until we checked out at 12 noon. They obviously hadn't updated their room records as we had a woman trying to enter our room whilst my partner was showering as she assumed it was empty. The first room was not stocked with any body wash, shampoo etc but the second room was. The first room had adequate air con but the second room air con only worked on low and was useless. We were not provided with a bath mat in the first room but were in the second. We didn't have any drawer storage in the first room but did in the second. Both rooms had problems with the water taps and vanity mirrors. They clearly aren't very consistent with their housekeeping standards. The whole property is a mess with all the renovation work, it smells stale and smoky and there's hardly any casino table games just lots of tight slots. When checking out the desk staff didn't bother to ask about our stay and didn't offer to store our luggage. We are MLife Platinum members that visits Vegas from the UK at least once a year, we have stayed in many different properties, some expensive and some not so expensive and we have never, ever stayed in such a poor room or experienced service as bad as we did at Monte Carlo. Instead of the usual happiness we experience in Vegas we actually felt depressed and tired due to the lack of sleep.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3,002 rooms in one 32-storey tower
- 8 restaurants including: Brand Steak House & Andre's French Restaurant
- Food court
- 10 bars and lounges
- 24 hour room service (fee)
- 2 acre outdoor recreational area with 4 pools, waterfalls, a wave pool, lazy river ride, and sun decks
- Kids pool
- Health spa
- Fitness centre
- Beauty salon
- Valet laundry service (fee)
- Midway arcade
- 100,000 square ft. Casino
- 'Street of Dreams' - shopping promenade
- Shows including Blue Man Group and Zumanity by Cirque du Soleil
- Wedding chapel
- Tennis courts (night-lit)
- Golf nearby
- Parking and valet (fee)
- 1 king or 2 queen beds
- Cable TV with pay per view movies
- Internet access
- Iron & ironing board
- Full bathrooms
- Max occupancy 4 persons
Resort Location Map
Monte Carlo Resort & CasinoLas Vegas,United States
- Hotel Contacts
- Extra Info
3770 S Las Vegas Blvd, Las Vegas, NV 89109
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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