Palms Casino Resort
- What's Included
We stayed for 3 nights. I am pleased we weren't staying longer. The location of the resort is one of the downsides, you have to walk across the freeway to get to & from the 'strip' and it's not easy to navigate the footpaths. There is a free shuttle from the hotel to The Forum every 30 mins but this stops at 8pm - so a Us$20 cab fare every time... the buffet breakfast was woeful.... everything was cold and it wasn't an inviting place to eat.. the only other alternative was a Mcdonalds type fast food outlet. The other cafe was closed for renovations. We tried the chinese restaurant one night - that was very good. The pool area is lovely, but all the cabanas and shady chairs are reserved ( for payment) also we weren't allowed to take our small backpacks into the pool area nor we we allowed to take plastic water bottles!! It was 42c when we were there and the pool closed at 6pm...
I loved staying at The Palms in the Ivory Tower premier rooms on previous visits to Las Vegas. Although manager Joseph Damico said he would personally book my next visit there after a positive Trip Advisor review in 2016, Mr. Damico fell silent when I reached out to him for my July 2017 trip.I booked my Palms stay regardless (without any particular Palms deals in place). When I arrived I was treated nicely by the desk staff and given a beautiful room which I think was an upgrade. Thank you to the Palms desk staff for that.I had not known it at the time, but the buffet was closed due to extensive construction. Also, a third of the slot floor would close the day after I arrived (slot machines all pulled out, and walls erected to conceal construction work within). There were restricted paths when walking to the food court from the room elevators. A staffer told me that there was a 110 million dollar renovation / expansion underway. It didn't effect me too much but for anyone planning on sleeping, eating and gambling all within the Palms I think it would have had an affect. I had a rental car and drove around Vegas so my stay wasn't too badly impacted by the Palms renovation work.Something I notice too was that Palms put in a restricted VIP parking area since my last visit which made people like me park much farther from the building entrance. That kind of sucked for me. Sure, parking is still free at Palms (thank you) but the VIP thing, which was new, wasn't pleasant. Even though I love the Palms premier rooms; that Joseph Damico thing, the construction renovation thing and the VIP parking restrictions left somewhat negative feelings which the desk staff could only partially made up for. I'll stay at PH next time.
Hotel was so pretty and well taken care of , view we had was so beautiful. Matthew hooked it up with a suite for my birthday .. definitely should be more employees like him, he made sure all my needs were met. HIGHLY recommend to stay here if you don't want to be exactly on the strip. Still a really close drive to the strip, want to come back soon!
Upon arrival, we were provided a "complimentary upgrade" but the upgraded room had two queen beds (vs. the King we requested in our reservation), so not the best first impression, but the room was clean and comfortable. The Palms has all the usual amenities in the room and on property - pools, spas, good choice / variety of restaurants. The casino fills the hotel lobby space and there are plenty of places to grab a drink. Unique to this hotel is the show room that can accommodate 2,500 people for headline shows, variety of acts. There is also a food court and movie theater with plush seating. The decor in common spaces of the hotel is typical Vegas - a bit heavy handed with the large screen TV's, advertising, etc. But, hey, most people don't expect a relaxing, welcoming environment from a Vegas hotel. That said, I would add that there was nothing about the common spaces and casino areas that made me want to stay ...and I like to play cards and slot machines! Nearly every staff member was friendly and helpful. There are two pool options - 1) the smaller pool on 6th floor of one of the towers and 2) the "Day Club" pool area near the main tower / casino. The latter was expansive, but there are lots of rules and no one under 21 allowed. Truly a bar with pool experience. We rented a cabana at the family friendly pool area and enjoyed the experience / excellent service - full bar and you can order hamburgers etc. $150 minimum per day for cabana rental which is handled like a food and beverage minimum. A great experience! The hotel is located near the strip. About a $15 cab ride, or the hotel has a shuttle to the Shops at Caesars Palace. (Note the shuttle does not run after 8:00pm). Plenty of complimentary parking on site if you are driving. The Palms is located across from the Gold Coast Casino /Hotel and the Rio All Suites Casino. The Gold Coast has a special priced buffet for breakfast, lunch and dinner. The Rio is home to Penn and Teller's show, so plenty to do within the block of The Palms. The airport is about 10 minute drive. Be aware - many Las Vegas casinos are not smoke free environments.
This facility was massive - there are multiple towers. I was staying here with two other friends and their dog who were staying longer than myself - they needed a place that was dog friendly that also had apartment-style units. The room we had in the sky tower, accessible through the "skytube" (a very long hallway) on the 31 floor. The suite had a full and partial bath, a well-equipped full kitchen, and deco furnishings. I slept in the pull out bed - it was a king bed but had a major sag in the middle that made it very uncomfortable. Despite that issue, the stay was very comfortable. The view from the patio was amazing!The facility was kept very clean and the staff was very accommodating. This would make a great location for a business traveler looking to be able to make some in room meals, bring pets or children and feel a bit more like they are staying in a long term rental than simply a hotel.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 599 Rooms
- 9 Restaurants
- 5 Bars/nightclubs
- Rooms service
- Palms Pool & Bungalows with Live DJ's and fire pit
- Cabanas (fee)
- Fitness centre (fee)
- Spa (fee)
- The Pearl Concert Theatre
- Brenden Theatres - 14 theatre movieplex
- Games room
- Kids club (fee)
- Gift shop
- Business centre (fee)
- Internet (fee)/ Wi-Fi (fee)
- Free parking
- Free valet parking
- One king or two double beds
- 440 sq ft
- Satellite TV
- Mini-bar (fee)
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe
- Floor-to-ceiling windows
- Maximum occupancy 4 guests, up to 2 children
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Palms Casino ResortLas Vegas,United States
- Hotel Contacts
- Extra Info
4321 West Flamingo Road, Las Vegas, NV 89103-3903
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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