Palms Casino Resort
- What's Included
We had our wedding reception here at the sky villa and it was totally awesome!! They are so professional and arrange a hell of a party!! The sky villas are breathtaking and the in room catering is wonderful! Ghost bar is also a must here. Off the strip but who cares when it's this cool! If you want a party room or a good time then this is the place!
My boyfriend and I visited Palms Casino Resort for a 3 night trip to celebrate my birthday. Getting to the hotel from the airport was fairly simple using an Uber, however I was disappointed that the hotel did not offer an airport shuttle service (especially since they charge a $36.27/ night resort fee). I booked the room on Travelocity ahead of time so check in was a breeze. According to the front fest clerk my room was upgraded to the Ivory Tower which was supposed to be more modern. The room was clean and had a wonderful view of the Rio hotel and part of the strip and surrounding areas. Small and to the point, I was satisfied with the layout of the room and the availability of seating. The room had a fully stocked mini bar but be aware that the items in the mini bar are on sensors so don't touch if you don't intend on paying. I'm grateful that the front seat clerk warned us about this ahead of time. Refrigerators for your personal items are available for use for $30/stay. Since the hotel is off the strip they do offer a shuttle to the strip every 30 minutes from 11am to 8pm (included in resort fee). I think the hours could be longer but nevertheless it was nice to skip Uber/lyft a few times and ride in the Mercedes sprinter. We visited the Ghost bar on Saturday night which we were told was free for hotel guests but it's $20 for women/ $25 for men after midnight. Check out was as simple as checking in and concierge assisted with printing our boarding passes for our flight back home. My 3 complaints with this hotel are:1. Lack of airport shuttle 2. Strip shuttle hours 3. Pool hours (closes at 6pm! However this seems relatively common in among large Vegas hotels) My 3 favorite things about this hotel are1. View from room2. Qualify of room (bedding, water pressure from shower, seating)3. Dining options
Probably my first & last time staying there.First of all, customer service was atrocious! Our check-in took 50 whole minutes (paid for two rooms a week in advance)!!! The guy who checked us in had absolutely no idea what he was doing and didn't communicate well. Construction going on too. Our rooms were ok (Ivory Tower) - put on different floors. No shower door (weird). Why did we get an adjoining room with complete strangers??? Plus someone came in our room the next day - left cough syrup cup on floor and straw wrappers on our bed. Complained and guess what? Was moved one floor down to ANOTHER adjoining room with no air conditioning (it was 107° outside)! Complained again. Was told others had complained about the room not having air.... (?) Was finally moved to Palms Place to a suite which was a whole different category & story - beautiful (although the jet tub didn't work)!All in all, I've had far better service and accommodations for less. I did enjoy having the food court off the lobby and parking was a breeze.
My husband and I stayed in Palms casino hotel for 3 nights in early August. Our checking was so straight forward and we had no issue. Our room was clean and spacious. Despite I asked for a none smoking room, I could always smell cigarette smoke in our room. We had a king bed with clean sheet, however they didn't change the sheets every day.Palms casino has a free parking and free valet parking. There is no complimentary water in the room and we charged 6$ for a bottle of room temperature water. the resort fee is $36.27 per night. I would not stay here again because the hotel is quite far from the strip ( 10 min drive ). But I recommend this hotel to who wants to stay in a quite and clean hotel in Vegas with a good price.
Nice hotel. Room was clean. Beds were comfortable. Bathroom was small and no separate door for toilet. One sink. Had to ask to replace comforter because it was lumpy and very worn out and a grey color. Took 2 calls and a request to a maid to get one. Nothing in the room bar. We used it as a refrigerator for our water but always check your bill. Got billed for bar but they took it off. Pretty pool but only open until 6 so we didn't use it. Rather wait until later in the day when it is cooler. We didn't see much shade. More of a youth oriented hotel. Friendly and helpful staff.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 599 Rooms
- 9 Restaurants
- 5 Bars/nightclubs
- Rooms service
- Palms Pool & Bungalows with Live DJ's and fire pit
- Cabanas (fee)
- Fitness centre (fee)
- Spa (fee)
- The Pearl Concert Theatre
- Brenden Theatres - 14 theatre movieplex
- Games room
- Kids club (fee)
- Gift shop
- Business centre (fee)
- Internet (fee)/ Wi-Fi (fee)
- Free parking
- Free valet parking
- One king or two double beds
- 440 sq ft
- Satellite TV
- Mini-bar (fee)
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe
- Floor-to-ceiling windows
- Maximum occupancy 4 guests, up to 2 children
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Palms Casino ResortLas Vegas,United States
- Hotel Contacts
- Extra Info
4321 West Flamingo Road, Las Vegas, NV 89103-3903
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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