Palms Place Hotel & Spa
- What's Included
The room was very large with a kitchenette, desk, and sitting area, as well as a balcony. It felt comfortable and clean, but some elements of the room felt very worn -- from the stripping on the shower door, to scratches on the desk, and fading on the chairs. I also found the check in / check out process a bit of a pain due to limited staff. I'd possibly stay hear again, but only if it was a great deal. Too many options in Vegas.
Privately owned condos mean there are balconies which most if not all strip casinos do not have. For the particular unit we stayed at, access to the balcony provided breathtaking views of the Las Vegas strip/landscape. Free parking along with next door casino/restaurants were a huge plus!
I booked and paid for this hotel back on January 14,2017 thru Hotels.com for a May 2017 arrival (what a mistake!). Hotels.com,, when booking the venue states "Free Cancellation until May 1, 2017". I cancelled this reservation on Feb. 10,2017 but was only refunded 50% of the money I paid (I booked 2 rooms for 7 nights). When I called Hotels.com they told me that they do not charge for cancellations but cannot do anything about what the hotels policies are. I tried to get my total refund from the hotel but they refused to give me my full refund. When I asked them to allow us to keep 3 nights (reinstate me so I'm not out $1,056.00) they told me no because the hotel was 100% booked for that week! What poor customer service!! If the hotel is completely booked then why not fully reimburse me, they are not losing any money???!!!! Pretty sad!! I will never book thru Hotel.com OR book a stay at Palms Place!
We originally booked a King Superior Room but decided at the last minute to upgrade to the Studio Suite at Palms Place. The upgrade was worth it. The room was much bigger and had a decent sized balcony that you could use. Having a fridge separately from the mini bar was the primary reason for the upgrade, so we could walk to the gas station across the street and buy normal priced water, pop, alcohol, etc. and keep any leftover food from restaurants. The room has a microwave, dishwasher, small mini fridge separate from the mini bar, and a small stovetop with 2 burners. Note: The rooms do not have any plates or silverware, but you can request them from the room service. The room was a good size, it was nice to spread out and not be cramped. The shower could have been bigger, but it does have a jacuzzi tub. However the drain on the tub didn't work the best, and we had to figure out how to plug in the TV ourselves. The Palms hotel and casino has 10+ restaurants including a food court with fast food. It is a bit of a jaunt from Palms Place to the casino (~5 minutes), but there are two moving sidewalks. It is close enough walking distance to the Rio casino (~0.6 miles) and the Gold Coast but you do have to cross a pretty busy and wide street. There are sidewalks but it's not the most pedestrian-friendly. It is easy to get an Uber from the downstairs of Palms Place to the strip - you don't have to walk to the casino - for ~$8-$12. There is also a shuttle you can use from the casino to the strip which runs from 11 a.m. to 8 p.m. However, it is first come first serve and only seats 14 people. We took the 11 a.m. shuttle on a Saturday and there was ~20 people in line. When attending a concert at the Pearl, you have to go out into the casino to smoke. They scan your ticket out and back in, which works out great when buying a poster or merch from the concert that you don't want to hold the whole time. You cannot bring drinks from the casino into the venue. Venue drinks are from $10-$20. The line at check-in on a Friday afternoon was pretty long. I know a lot of people have complained about the front desk service here. Everything worked out fine with our reservation, but the people in front of us asked a lot about the amenities/restaurants at the hotel and the front desk gal was not very knowledgeable. Overall we were really happy with our choice to stay at Palms Place.
Worst hote experience in my life. Bookes 2 rooms 4 months in advance and requested for them to be close to each other and to have a view if possible and when I arrived they were 32 floors apart and facing what I assume is some sort of an electrical unit.There was a constant noise inside the room which made it impossible to sleep at all. The hotel staff basically told me that if I don't like it I should buy another room and just did not care at all. I had used the cushions from the sofa and pillows from the bed to try and block out the noise, bus sadly with little difference... The room's were dirty, dusty with most light bulbs burned-out and kitchen units have had wires coming out of them.Never ever will consider staying here again!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 50,000 sq ft Pool
- Spa & Salon
- View of Las Vegas Strip or Mountains
- 1 king-size bed and 1 queen-size pull out sofa
- Shower only
- Telephone with voice mail
- Air conditioning and ceiling fan
- Two 42-inch TV's with premium channels
- Clock radio
- In-room safe
- Wireless Internet access
- Iron and ironing board
- Kitchenette with stove, microwave, refrigerator, cookware and dishes
- Separate sitting area
- 600 square feet
- Maximum occupancy of 4
- 1 king-size and 1 queen-size pull out sofa
- 1 full bathroom and 1 bathroom with shower only
- Full gourmet kitchen with cookware, dishes and dishwasher
- Separate sitting area with fireplace
- Dining room
- Washer and Dryer
- Complimentary daily newspaper
- 1200 square feet
- Maximum occupancy of 4
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Palms Place Hotel & SpaLas Vegas,United States
- Hotel Contacts
- Extra Info
4381 W Flamingo Rd, Las Vegas, NV 89103-3903
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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