Palms Place Hotel & Spa
- What's Included
The first thing I saw when we walked in was someone else's french fries on the floor. The other thing I saw was the amazing view we had ! The furniture was a little dirty and looked as if it wasn't cleaned. Other than that it was a decent sized room. And had a kitchenette with a fully stocked fridge!(overly priced stocked fridge) I would stay here again.
Paying over $100 in "resort fees" for a 3 night stay which includes internet. I just did a Google speed test and these were the speeds:Download: 0.60mbpsUpload: 0.45mbpsI'm paying over $100 for 3 days of internet and I'm using my cell phone as a hotspot. This place is a joke. This along will make me not come back.
This hotel is maybe a mile from the strip. There are a zillion fantastic Asian restaurants within a short walk of the hotel - way cheaper than eating in the Strip hotels (and better I think too if you like Asian food). The space in the Palms Place studio suite is impressive. Maybe 600-700 square feet or more, with a kitchenette. The bed was super comfortable, and I loved the Jacuzzi tub (we were rock climbing so much appreciated). Hint: The water in the tub must cover the little metal sensor button on the side of the tub before you can turn the jets on. The rooms were clean enough - not spotless. We stayed twice here in a week: once in a Priceline-booked room and once in a unit booked through AirBnB. Both were studio suites. The worst thing was the balcony not opening in the room booked through Priceline. The AirBnB unit had an open balcony, and it was wonderful. Apparently, many of these units will have locked balconies so unless you book a room that specifically says "unlocked balcony doors" expect them to be locked. The main downsides: The housekeeping is erratic. They didn't replace the toiletries, and didn't leave regular coffee. Also, the kitchenette is great but the Priceline room didn't have any dishes or a full size coffee maker. The AirBnB unit did have dishes - but no full size coffee maker and no housekeeping service. The AirBnB unit had better furnishings and decoration than the Priceline unit, and also we didn't have a resort fee with the AirBnB unit. However, there was no housekeeping with the AirBnB unit and the WiFi never worked. The pool/hot tub at Palms Place is nice but only open until 5 this time of year, and it closes a lot due to winds (it's on the 9th floor). The onsite Drift spa costs $25/day to use the facilities, but it's really nice and does have a co-ed area that is like a giant steam room where you can lounge. It is a bit crowded on the weekends. I also had a massage there which was good; they have Groupons for the massage or facial that include entrance to the spa which are a good value. Regarding the front desk staff, they were friendly and I had no problems with check in. I definitely would stay at the Palms Place again, as long as the price isn't too high.
I cancelled my reservation because Airpads charged me $455 at the time of my reservation, instead of the $136 listed for a 50% deposit. When I received my credit card statement, I called and requested that they correct their error, they assured me they would refund the difference within 2-4 business days. That was nearly three months ago. I finally cancelled my reservation because I didn't want to stay with them. Booking.com spoke with hotel management, and they claim to have no record of my call where I requested that the excess charge be refunded. Rather than addressing their serious error, they're asking me to call hotel management directly, tomorrow. I'll give it another try, but I think I will take this up with my credit card company. This place is NOT a 4-star hotel - they're just a shady condo rental facility.
We were able to get a high floor by just asking, and not paying extra. 35th floor with a strip view. Initially, the room was a little musty/smoky smelling, but we just turned on the air and it went away. The room was nice and very modern. Great shower, the bed and pillows are very soft. So, if you like a harder bed it may not be a great nights sleep. There is a kitchen in the room, but if you want any plates/utensils/pots or pans, you have to request it (it is free). Chris checked us in he was very pleasant and helpful-pointing out some local restaurants and how to get around. He explained all of the charges clearly. Overall, this is a good place to stay-if you want to stay off the strip. I do have to say the concierge is a little lacking, it seemed the person I asked questions to was using a script and didn't really know as much information as she should. There is an Enterprise car rental just down the street, in walking distance.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 50,000 sq ft Pool
- Spa & Salon
- View of Las Vegas Strip or Mountains
- 1 king-size bed and 1 queen-size pull out sofa
- Shower only
- Telephone with voice mail
- Air conditioning and ceiling fan
- Two 42-inch TV's with premium channels
- Clock radio
- In-room safe
- Wireless Internet access
- Iron and ironing board
- Kitchenette with stove, microwave, refrigerator, cookware and dishes
- Separate sitting area
- 600 square feet
- Maximum occupancy of 4
- 1 king-size and 1 queen-size pull out sofa
- 1 full bathroom and 1 bathroom with shower only
- Full gourmet kitchen with cookware, dishes and dishwasher
- Separate sitting area with fireplace
- Dining room
- Washer and Dryer
- Complimentary daily newspaper
- 1200 square feet
- Maximum occupancy of 4
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Palms Place Hotel & SpaLas Vegas,United States
- Hotel Contacts
- Extra Info
4381 W Flamingo Rd, Las Vegas, NV 89103-3903
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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