SLS Las Vegas Hotel & Casino
- What's Included
Party - 2 adults, no childrenThis hotel is in an excellent location with the rail station inside the hotel. We arrived at this hotel a day late due to a delay at Manchester Airport and I did call ahead to advise we would still be checking in but unfortunately we had to catch the flight the day after. I was advised this was fine however when we arrived they had given away our room, which I had paid extra for through Expedia. I was advised I could have a room of equal quality but it would be a smoking room, or I could have a lower quality room. Having lost a day of my holiday already I accepted the lower quality room through gritted teeth as I did not want to smell smoke all week as a non smoker. This was where I made my error as I should've spoken up however as someone with anxiety who was already a day late, after a 12 hour journey, this wasn't really an option! Due to this experience I have lowered my score which is a shame as I enjoyed the hotel. Overall a good hotel but I'm not sure I could return after the experience with the room!
This was one of the worst hotel stays I've ever had. The entire staff was SO rude and acted as if THEY were doing US a favor by waiting on us or helping us. From the front desk staff to the inside bar to the outside pool bar, even the housekeeping staff were rude. If we were ever thanked, it was usually said with a sarcastic tone that infuriated me.The absolute worst was Lamont at the poolside bar. He was so rude I was fuming. We were charged $7 for a small glass of Diet Pepsi, most filled with ice, and told we would have to pay for refills. When I questioned him, he said very sarcastically and rude, "You're in Vegas now," and literally walked away, never checking on us again.Considering this hotel is at the end of the strip and not convenient to other casinos, you'd think their staff would be a little more accommodating and kind. Not the case at all. I think they train them on how to be rude.And the room design and colors are nauseating . If you're drunk or hungover, don't stay here. You will definitely get sick. We had to move to a new tower.There was a misunderstanding about a promotion they were having when I booked. We paid $15 extra EVERY night for BOTH rooms and all we received was a cheesy basket with small bottles of cheap alcohol and a few bags of chips. And there was absolutely no apology.
SLS is an excellent choice. We checked in late. This was my fourth visit to Vegas, and the first time I was able to walk directly to the counter and check in-no wait! Depending on what way you enter the hotel, you do not have to walk through the casino to get to your room. Be prepared to show your key before you enter the elevator. The casino is nice, not overly crowded. I was there during the Mayweather fight, and the casino was never overly crowded. I only went to the Pizza restaurant, but I did see other options, including a fresh sushi bar. The rooms were a nice size, clean, and comfortable. The curtains were strange (it was a picture of a crowd at a concert). There is a large wall mirror with a light, that I thought was cute. There is a smart TV, where you watch tv, order foo, browse the internet, and look at flight status information. The bathroom was clean and spacious. We caught an Uber from the airport and it was about $20. The location is not in the heart of the strip. It's across from the Stratosphere (SLS is located in the same spot where the Sahara was). We took the monorail (connected to the hotel) to Bally's which is near Ceasers and the Flamingo. There is a CVS, IHOP, and 7/11 in walking distance. I would stay here again. It's a nice hotel. There are random monkey images and statues around the hotel, which I thought was strange, but whatever. If you have the time, please go to the Omlet House! It is amazing. Uber or rent a car. It is off the strip and worth the drive.
The SLS is small compared to most Vegas hotels but we found this a bonus. At the north end of the strip it is in a quite area which is very welcome after the hustle and bustle of main strip area. The hotel has a monorail station and the Deuce bus stops outside so getting about is not a problem. It is a very modern hotel and has quirky decor. The rooms are a good size and nicely decorated but lack storage space, a small hanging area for clothes but no drawers!! The pool area is great and the casino is good. The housekeeping was very hit and miss Nd some of the staff not very welcoming or helpful.
Just got back from a week long stay at the SLS, all in all a comfortable stay rooms clean and tidy, plus found housekeeping services of a good level.Hotel itself is of smart appearance inside and out had absolutely no issues with any staff and check in was painless and done fast which was a nice plus!Not too sure which sort of customer the hotel is aiming for, hotel was pretty much empty at all times, so if you are looking for a stay relatively near the action but abit more relaxed it could be the hotel for you. Not much atmosphere at any time and if you are planning to make regular visits to the main casino's on the strip it is abit of a pain having to travel everyday.The monorail station being situated at the hotel is a massive plus as if it was not there it would of been a massive pain having to get taxis everyday. My only real gripe with the place was the prices of drinks, now I do take into consideration it is 'Vegas' but $10/11 for a bottle of beer at the pool bar is a disgrace and that too me did prevent me from having more days around the pool itself. All in all an ok hotel/casino wouldn't stay again personally but wouldn't worry if you having a stay there soon.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1600 rooms
- 7 restaurants
- 1 cafe
- 5 bars
- 2 pools
- Pool club and cabanas (fee)
- Fitness centre
- Spa (fee)
- 24 hr front desk
- Meeting facilities (fee)
- Shuttle to Miracle Mile Shops
- 1 king or 2 double beds
- Air conditioning
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- Signature Saints & Sinner snack box
- Sitting area
Resort Location Map
SLS Las Vegas Hotel & CasinoLas Vegas,United States
- Hotel Contacts
- Extra Info
2535 South Las Vegas Blvd., Las Vegas, NV 89109-1137
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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