The Cosmopolitan of Las Vegas
- What's Included
I stayed at the Cosmopolitan with some friends this past weekend. Upon arrival, we all decided to eat dinner at the Clique Lounge inside the hotel. When the check arrived, I tried to take out my wallet from my purse to pay but a friend had already gotten the tab so I put my wallet back in my purse (I assumed I did at least). Once I got back to the room, I quickly noticed my wallet was NOT in my purse. I called down to the restaurant and they said to call the Lost and Found for the hotel. I called the Lost and Found and they said they had it (even accurately described it) to go to the customer service desk. I went and the gentleman at the counter said no wallet was found. I was FURIOUS. The man at the desk basically was accusing me of lying and asked me to lower my voice. After a few minutes of talking to him, he said "oh wait, we do have it, someone is bringing it now". WOW. I wait for another man to bring my wallet in a plastic bag. Once I get it, I quickly notice my $200 in cash was GONE. The man told me my wallet was found IN THE BATHROOM of the Clique Lounge (I did not go to the bathroom) and that no cash was in it. Minutes later the man that brought me my wallet said "oh wait, we do have your cash" and brings me a voucher for $80!! I asked them where the rest of my cash was and they said "this is all we found, there's nothing else we can do" Not only was $120 missing and no sympathy was shown towards me WHATSOEVER, I was also treated like a liar which I did not appreciate. I will not be staying at this hotel in the future and I will be sure and spread the word.
The location of the Cosmopolitan is excellent, centre of the Strip, Belliago next door, Planet Hollywood across the road. We had booked a city view room with 2 double beds and when we checked in they said they had upgraded us to the city view with king bed. The room was a great size and perfect for two people but I can't really say if it was an upgrade or not because our city view was just of the building next door and a freeway.The design and placement of the shower wasn't thought through very well. When we had a shower we had to angle the shower head towards the corner of the shower to limit the amount of water that came out. We had to use a a few towels to stop what had already come out from damaging the carpet in the bedroom. The room is serviced everyday which is great. We usually leave our stuff out because we have never had an issue in any hotel, except this one where the cleaner decided it was her job to move everything around in the bathroom and then throw our electric toothbrush covers in the bin. We didn't feel it was something that we had to rush down to reception to let me know especially since we don't know the value of the covers or where we can buy them without buying new electric toothbrushes.We tried to use their online check-out that they emailed to us but their own website wasn't working even when connected to their WiFi. We then went to check-out at the counter and thought it would be good to provide our feedback about the cleaner but to move through check-out quickly they have staff approaching you asking you for your email address as check-out. This was quick but meant we weren't given a chance to provide feedback. There is a pool but we didn't get a chance to swim. Wifi is also included in the resort fees.We ate breakfast at the buffet, Wicked Spoon and there was plenty of food options for everyone. We ate a three course meal at breakfast and it kept us going all day. Great choice! We ate a burger at the burger place within the restaurant and found that pretty average. Las Vegas wasn't our cup of tea, but not because of the hotel. If you're after a hotel in a great location, then consider here, just keep the cleaners in mind.
Stayed here for several nights in April in conjunction with an on-site conference.Had a room in the Chelsea Tower with a view north over the Fountains of Bellagio. One of the better rooms I've ever stayed in. Great King bed, comfortable sitting area, and a good desk for work. The bathroom was very large, with a jet tub, separate large shower, separate toilet room, and a large vanity with double sinks. Great linens, bedding, toiletries, etc.Didn't get a chance to use the three pools, but the gym is very large and professional. A little dark in keeping with overall hipster theme.Great onsite bars and restaurants, as well as the casino and meeting facilities. I would stay here again for business or pleasure without hesitation.
Don't get me wrong, I LOVE the Cosmpolitan for its beauty & elegance. However, the slots don't pay out at all not for me or anyone I have ever seen. They have odd ball games as well that other casinos don't have. You can easily gamble elsewhere, but what is really bothering me is not only do I lose there, but I have to pay a fee for everything, a resort fee, an upgrade fee to get a room that was once not an upgrade & most recently a valet fee. So I caution you if you stay there, make sure you know the fees first, I paid an extra $83/day in those fees alone....bad business...
Wonderful casino resort has all the amenities you expect in a upper scale casino resort. Rooms were excellent however disappointed about no coffee maker in rooms. Cosmo is set up different than other casino resorts on strip. Rather than wide area toward strip it's very deep. Restaurants clubs and shops are very nice.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 2995 rooms
- 3 pools
- Hot tub
- Cabanas (fee)
- Tennis court
- Spa (fee)
- Fitness centre (fee)
- Whirlpool Sauna/steam room
- Wi-Fi Internet (fee)
- Gift shop
- Shopping boutiques
- Laundry and dry cleaning
- Business centre
- Conference facilities
- Tour desk
- Free self-parking
- Free valet parking
Terrace 1 Bedroom Premium View room includes:
- 1 king bed with a queen sofa bed (on request)
- Flat screen LCD TV
- Full bathroom with marble floors
- 24-hour room service (fee)
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe
- Mini-bar (fee)
- Kitchenette including a microwave and refrigerator
- Sliding glass doors open to a private furnished terrace
- Panoramic views of the Las Vegas skyline (Strip view on request)
- Telescoping doors separate living area from bedroom area
- Large Japanese soaking tub in bathroom with views of the skyline
- Minimum 1 adult, maximum 2 children, maximum 3 guests total
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The Cosmopolitan of Las VegasLas Vegas,United States
- Hotel Contacts
- Extra Info
3708 Las Vegas Boulevard South, Las Vegas, NV 89109-4309
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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