The Palazzo Resort
- What's Included
PALAZZO REVIEWHotel OverallThe Palazzo is an impressive hotel of that there is no question. It is opulent & & beautiful & kept very clean. However there are quite a few downers unfortunately which spoilt our "once in a lifetime" holiday:Prestige at the PalazzoThis is not worth the money, believe me. We paid over £1000 extra for the 8 nights we were there to stay in the Prestige part of the hotel, expecting far more than we actually got. The rooms are basically the same whether you stay in Prestige or not. They are comfortable & the beds are awesome the most comfy ones I have every slept in. There is not enough storage space despite there being plenty of room for more which meant our clothes were squashed in only 6 drawers. We were going on elsewhere after Vegas so had quite a bit of luggage, so this was a major issue for us.You don’t get tea & coffee making facilities or free water, which we expect from a 5 star hotel. We are never without either in other 5 star hotel we have stayed in all over the World. You did get free water in the Prestige lounge, but it was warm, & if you put it in the fridge, you risked moving the other drinks in the bar which then charged the room! We had to get drinks taken off numerous times during our stay as we put juice & water in the fridge.The Prestige lounge is nothing to write home about. We thought breakfast was quite limited & it hardly changed the whole time we were there. If you like scrambled eggs you are laughing!! We only went to the lounge once late afternoon & again didn't find anything we liked to walked back out again.The Concierge & lounge IS NOT open 24 hrs. It shuts around 10 pm & doesn't open again until 7 am. We had some issues outside of these hours so had to go & find the Concierge near the entrance to the hotel.The Customer Service is pretty bad we got the impression that if you were super rich then you were ok otherwise they couldn't be bothered. For some reason, which we found on a number of occasions, the staff DO NOT LISTEN. It got very irritating after the first few times.The CasinoPretty much the same as the Venetian. The layout is very confusing it took us 3-4 days to get our bearings especially as you have to go through the Casino & out the other side to get to the lifts to the rooms & other levels. The signage is not very clear at all. We are usually good at finding our way but even we struggled!The PoolWell this was the biggest disappointment of all. The photos do not really give a clear indication of its lack of space or how small the areas are. I've stayed at the Venetian before & expected pools to be of a similar size due the immense size of the hotel. You can't really swim at all as the water only goes up chest deep (& I'm 5'1") & the pools are very very crowded. All but one are really leisure pools as they are very shallow & are really only good for sitting in except kids play ball games in them which spoils this. There are plenty of free towels available & there are water fountains around but they are useless as they give out HOT water as they don't have coolers in them. So you are forced to pay abominable prices for drinks which you need due to the heat.If you want shade, then this hotel is not for you. My husband can't sit in the sun & there was no shade around the pool except from the main pool which was in full shade until 12.30 when the sun moved round then everywhere was in full sun. You could hire an umbrella bed for $150 Mon-Fri or $250 Sat & Sun!! We nearly fell over when told the price! Shade is needed obviously as it is so hot (120 degrees when we were there). Cabanas also are horrendously expensive from $350 during the week to over $750 at weekends!! If you want to go to the Aquatic Club, which we would have loved, the min cost is $550 & that is with free entry due to being a Prestige member! There was no way we could warrant this sort of cost for just one day by the pool.Lunch at the pool is also very expensive. For 2 club sandwiches & 2 cocktails it was $75! Taxis at the HotelThis was a good point as we used the quite a bit & there was only one occasion when we had to queue in the 8 days. The guys are very efficient & fast.Above all be prepared for a huge amount of walking in the hotel. We had no trouble completing 15,000 steps each day just round the hotel.
This hotel is busy and hopping. It is located next to the Wynn and Venetian so you are close to several pools with shopping also. Rooms are clean and spacious. Would stay here again. Great restaurants too.
From hotel amenities to hotel staff to the shopping and the restaurants and things to do, Palazzo and Venetian have it ALL! Plus live entertainment and gondola rides. I love this hotel and would not stay anywhere else! Been staying here for the past 8yrs and Palazzo never disappoints!
Had a three night stay at the Palazzo for my buddies 21st birthday from Thursday to Sunday. From the second you walk into this hotel/casino you can already tell how high class the whole place is. Elijah at the front desk helped checked me in and was very nice and helpful with the whole process. We stayed in a Bella suite on the 42nd with an awesome view of the Wynn & Encore. The suite was very nice and spacious and catered to our needs perfectly. Though this place can be pricey due to its high-end luxury, I would definitly stay here the next time I'm in Vegas.
Stayed here twice on the prestige level once for 3 nights at the start of our trip and then 7 nights at the end of our trip . Great check in on level 23. Excellent suites first time golf course view second time strip view. Prestige lounge excellent wonderful staff who work so hard. Breakfast and evening appetisers were very good. Open bar from 5 to 8pm cocktails were very enjoyable so was the New Zealand wine.All day soft drinks and coffee this is all included in the price. Housekeeping excellent with turn down service every night.Wi fi strong in the room and by the pool.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3066 suites
- 15 restaurants including: Emeril Lagasse's Table 10, Mario Batali's Carnevino and Wolfgang Puck's CUT
- 3 nightclubs and 10 Bars
- 11 pools
- Fitness Centre
- Canyon Ranch SpaClub
- Meeting facilities
- Business centre
- Live entertainment
- Casino on site
- Room service (fee)
Luxury Suite includes:
- 1 king-size bed
- 1 double sofabed
- Separate sunken living and dining area
- Telephone with voice mail
- Air conditioning
- 32" flat screen TV and DVD in the living room and bedroom
- 17" LCD television in the bathroom
- Hair dryer
- Clock radio
- In-room safe
- Wireless Internet access
- Personal fax/printer/copier
- Overhead reading lights, Remote-controlled Roman shades and curtains, Refreshment center
- 720 sq ft
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The Palazzo ResortLas Vegas,United States
- Hotel Contacts
- Extra Info
3325 Las Vegas Blvd South, Las Vegas, NV 89109-1414
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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