Aston Islander on the Beach
- What's Included
The Aston Islander On The Beach is located just as it says - on the beach - listen to the waves lulling you off to sleep, watch the spectacular sunrises or the moonlight reflecting across the water. There is a great pool area with a tiki bar, and the grounds are very pretty and well maintained. The hotel itself s a mixture of actual hotel rooms and other units which are privately owned and rented out as vacation rentals. This unit is a privately owned condo, and is not associated with the Aston's management of the property. The following is an email I sent to the property management company which rents and manages this unit - #351."Our first morning we had a closer look around the unit. It was superficially clean, but only if you took a quick glance. So we just spent a couple of hours cleaning the unit. The floor was gritty with sand, so swept all the floors, as we found out when we had to brush our feet off before putting on socks and shoes for our morning run. There are a lot of the dishes and utensils with crusted bits of whatever and stains so washed all the dishes so we could comfortably use them. There was stuff left in the bathroom from previous tenants - a body wash sponge hanging from the shower head and soap in the soap dish. I can't imagine they actually even cleaned the tub. There must have been a party on the lanai, as I picked up empty glasses and beer cans from behind the AC unit. We won't talk about looking under the bed so we left that for somebody else to deal with, except picking up the banana peel. I hope you are getting a bargain rate from your cleaners, as they really aren't doing a very good job. Certainly what I paid you for a cleaning fee isn't justified by the condition the unit was in. There were three of them here - one employee and apparently the boss's mother and brother. I'm still very disappointed at the apparent lack of communication regarding moving our stuff in early and the rude reception we received - "Oh no, you can't do that. It is not allowed. Doesn't matter what Brad says". And then the very reluctant acceptance and allowing us to actually move our stuff into the wardrobe and fridge.The pigeons on the lanai are a definitely a problem. We are constantly chasing them away and having to clean up after them. They get in behind the AC unit, so we blocked that off with the beach chairs (they are too old and rusty to use anyway - went and rented some decent ones) and boogie boards and stuff. We haven't needed the AC anyway. That slowed them down a bit but they are still all over the chairs and table. Despite our best efforts, they are determinedly constructing a nest behind the AC unit. The hotel needs to deal with this also, as it seems to be a common problem from talking to other guests. I can't say it encourages us using the table on the lanai for meals after the pigeons walk all over it and crap everywhere.The hotel also need to deal with the BBQ's. They usually won't ignite and you have to go to the bar and they send a security person with a lighter. They keep taking them away for repairs and sometimes only one of the three is available to use.You should have somebody look at the bathroom exhaust fan. It starts up with an anemic wheeze, moans and groans while it's running and then runs on for a while after it's turned off. I'm not sure it is actually doing anything besides making a lot of noise. Consequently the bathroom is pretty damp and was starting to smell pretty musty by the end of our week. That combined with the fact the shower curtain doesn't have a liner has led to what looks like mould growing in spots on the shower curtain.We never did find the folding table to use for extra space. The BBQ tools are great. The wine glasses need to be tossed and replaced. The two mismatched coffee mugs are so stained they wouldn't wash clean. The fridges need defrosted and cleaned - ice cubes from who knows when and old food - French fries, perhaps - I think it is anyway, in the ice buildup in the freezer. The cooler was great and it is convenient to have freezer packs instead of using ice. The mattress needs replaced, two distinct troughs and a ridge along the edge. We were undoubtedly spoiled with some of the amenities in the previous condo down the hall - nice TB beach chairs and big actual umbrella, snorkel gear for two, binoculars, lots of supplies (ziplock bags, tinfoil, spices, cooking oil, and such, coffee and condiments and mac nut chocolates in a welcoming package. And it was spotlessly clean, for the same price.Generally speaking, the condo is fine - not great, but fine - but I think you need to get on top of some things. We were talking with some of your other tenants around the pool and bar, and they generally were expressing the same general feeling about the condition of their units. One was talking about an invasion of roaches, but I'm not sure that was one of yours or one of the Aston's."
We chose the hotel initially for its location, being midway between the North and South Island extremities, for access by road, and glad we did. The hotel is laid out in a number of three storey blocks and we were located on the ground floor. I wouldn't have wanted to lug our luggage up two floors, since there is no dedicated staff for this purpose. The grounds are nicely landscaped down to the narrow beach. Loungers are provided on the lawn immediate to the front of the sand and around the pool. Towels are available at the front desk, together with access to the DVD system, and we're a daily newspaper can be collected. The rooms are spacious and adequately furnished, with a spacious bathroom, complete with essential amenities. The is a pool bar and a selection of restaurants within 5 mins walk. Vouchers are issued for a lemonade at the pool bar or coffee at the nearby coffee shop, 1 per day. We used ours at the coffee shop to start the morning, usually tempted by the cakes or bagels available. A shopping are, Coconut Grove, is located immediately to the front of the hotel, with a range of shops providing clothing, souvenirs and general store items. Service at the hotel is responsive to any issues arising, with rooms maintained on a daily basis. Like many of the beaches the sea immediately to the front of the hotel is dangerous with strong waves and currents, but provides for beautify sunrise photos, including incorporation of the driftwood on the sand. Overall a very enjoyable stay, and we would consider a repeat booking if we return to the island.
This is a wonderful place to stay and relax yet central to access lots of attractions on either side of Kapaa. Beautiful morning sunrises, coffee shop, snorkel and chair rentals, jewellery store ,restaurant, pool, hot tub, beach, BBQs all right on site! Would definitely recommend this place to stay!
We found this resort on Trip Advisor, but they had a 50+ rate available through their website, so we booked directly. The property is only a few miles from the airport and everything we needed is nearby. There are a number of really good places to eat (fancy and plain) within a few miles. The staff was very friendly and attentive and we enjoyed chatting with them and other travelers. The resort fee is only $20 per day and includes coffee (both in-room and at a coffee shop next door), laundry soap, parking, movie rentals, bicycle rentals and more! Our room was ocean front and was rustic, but great for us. If we ever return to Kaua’i, we will definitely look to stay there again!
We arrived around noon and tried to check in. The room we initially were given was on the third floor, but we were not made aware that the hotel didn't have elevators. I was told the room was not ready and I could not check in until 3pm. Due to a knee injury I said I would stay on the third floor but I would need help with luggage, so instead she gave us a main floor level room but it was also not going to be ready until 3pm. I felt like it was a line to stick to the check in time "rules". I feel like more could have been done to accommodate exhausted jet-lagged travelers. We had the same issues on check out. We had a late flight and would have liked to stay a few extra hours but was told that there would be $120 dollar charge to stay past noon. The first night was pretty miserable, the room we were given air conditioning was not working. I thought I was doing something wrong and kept playing with it. By 10pm, it was too hot to sleep and I called the front desk and someone from security came to look to verify it was not working. The front desk just said someone would come in the morning. It was pretty warm in the room I had to suggest we be moved to another room. We were given another room but no assistance moving. The second room was a handicap room, but the air conditioning worked. There was roosters outside the room that crowed all night long(not their problem, a general Kauai problem with feral chickens - Everywhere). I didn't sleep at all. The room was sufficient, but the pillows sucked. The remainder of our stay was okay. I bought ear plugs, but never had to use them. I heard the roosters in the morning but not all night like the first. Went to check out the beach in the morning, there was not much of a beach, what was there was covered in sticks and there were 5 dead fish on it. Definitely not a beach where you would swim and lay in the sun. There are cats that roam the resort and I think they got the fish, they were not there later that day. The first full day we did not get cleaning service at all. I wondered if it was not included. The second day someone stopped by while I was at the pool and gave my daughter new towels but she couldn't understand their accents. I think they were offering to clean but she didn't know what they were saying. The 3rd day I went to the desk and asked if the room was suppose to get cleaned and the called the cleaning staff and they came promptly and we stepped out so they could clean. I also hated the $20 a day fee, would have much rather have just paid it when I booked. I booked through Costco, and they made me aware of it so it wasn't a surprise. Overall it was okay, but I feel like so many little details could have made it a much better experience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 198 Rooms
- Hot tub
- Laundry facilities (fee)
- Internet (fee)
- 2 double beds or 1 queen and sofa bed
- Iron/ironing board
- Hair dryer
- In-room safe
- High-speed Internet access
- CD and DVD players
Resort Location Map
Aston Islander on the BeachLihue,United States
- Hotel Contacts
- Extra Info
440 Aleka Place, Kapaa, Kauai, HI 96746-1420
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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