Outrigger Waipouli Beach
- What's Included
I first must say that the room and property are beautiful! The pool is awesome and the person in our party that had a massage said it was great (but more expensive than used to). I struggled on how to rate the property because of how nice it was but sadly the first thing that I think about is the additional checkout fees that are higher than I have ever seen. So we booked a 2 BR 3 Bath unit through a travel agent and at check in was informed we would be charged a $20/day resort fee and $220 cleaning fee upon checkout. I travel all the time, staying in hotels, condos, and private homes, and am therefore used to resort and cleaning fees so I didn't worry about asking how much they were beforehand. To make matters worse you would think that you would get to see benefits from that $220 cleaning fee but unfortunately you don't...they don't clean your room or change your towels during your stay, that would cost additional $$$ (it was either additional $120 or $220). It wasn't until I checked in and was in the room that I read a slip they give you talking about ordering daily service that I realized we didn't automatically get it with our $220. All I was interested in was new towels and they said I would have to pay the additional amount just for that. I wasn't even asking for someone in housekeeping to bring them to me...I went to the office and was willing to pick them up. Of course they brought up we had a washer/dryer and could wash them ourselves but would have to purchase the detergent from them. Its not about if I could afford it but rather that I felt I was price gouged. I feel as if they purposely advertise a low rate per night and add it to the maintenance fee. After now reading the negative reviews on Trip Advisor and the responses that the property provides I realize they are just going to reiterate that it is a vacation rental resort and list all the amenities that they provide but this doesn't justify the high fee as I had the same type of property and amenities at my other hotels. This was 1 of 4 hotels that we stayed at during our 2 week trip to Hawaii. All of the other hotels were of the same size suite, had the same types of amenities and offerings, and were also condos. That being said none of the others charged a cleaning fee anywhere close to this, INCLUDED daily housekeeping, and INCLUDED detergent for the washer. Also this doesn't "save on your nightly rate" as you pay for that "saving" when you check out. If you plan on staying for a long period of time then the cleaning fee will wash out but is outrageous if only staying 3-4 nights. In the end, I hate that I can't give this property a higher rating or recommend it to friends without first making them aware of the high fees charged at checkout. I felt if the nightly rate was more honest or the housekeeping fee included BASIC daily service the high cost would have been more acceptable.
This was an amazing place, we stayed in room D302. It was a fully equipped one bedroom with fold out couch. Overlooking a really nice family oriented swimming area, but never crowded. We also had a great experience with the Expedia representative who helped us with our tours and restaurant selections. Make sure you go down to the Oasis on the beach it has excellent menu and great cocktails.
I highly recommend the Waipouli Beach Resort. It was gorgeous! Our condo was well-equipped and beautiful! Everything was well-maintained and very clean. The grounds, gardens, and pool were stunning. The pool had water-slides and there were several hot tubs. An ocean-front restaurant looked very appealing. The beach area - while not swimmable - is a great place to watch the sunrise. The staff were friendly and helpful. You can feed the koi on certain days. There is ample parking and a grocery store across the street. Highly recommend!
The hotel was amazing. We didn't have to stop at the front desk because the rooms are coded, and we were given a numeric code to get in.The view from the lanais is great. We are right on the ocean. The kitchen was modern, with an electric stove, dishwasher, coffee maker and refrigerator/freezer. The condo we rented also had a washer and dryer.I walked around the resort a bit after we got settled, while my wife and our friends went across the street to the grocery store. Waipouli was a great location, which we found to be relatively central to the activities we did on both the north and south ends of the island.
This is a hidden treasure. The best pool with waterfalls and slides and hot tubs with sandy bottoms. A centralized location on the island. Perfect for being an hour from everywhere. Grocery store, restaurants and ice cream right across the street. Near the Lava Lava Beach Club restaurant. Friendly staff. Beautiful units. Loved it.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 196 Suites
- 3 Hot tubs
- BBQ grills
- Fitness centre
- Wireless Internet
- Shopping & restaurants nearby
- 1 queen bed and sofa bed
- DVD player
- Fully equipped kitchen
- Hair dryer
- In-room safe
- Iron/ironing board
- Wireless Internet
Resort Location Map
Outrigger Waipouli BeachLihue,United States
- Hotel Contacts
- Extra Info
4-820 Kuhio Highway, Kapaa, Kauai, HI 96746-1588
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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