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Sheraton Kauai Resort

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  • What's Included
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Overview
Perfectly situated to meet the morning sunrise, every guest room in the Beach and Ocean Wings face the sea. Garden Wing rooms overlook acres of vibrant tropical blooms and sparkling waterfalls. The Sheraton Kauai Resort is the perfect "Garden Isle" hotel for any type of Hawaii vacation.
 
Location: Poipu Beach, 27km from Lihue Int'l Airport

tripadvisor Traveler Reviews
  • Savvytravellers54 : Calgary, Canada
Breathing issues from Cockroaches

If you have breathing issues, allergies or other lung related issues or even if you don't, Do Not stay at Kauai Palms (American Lung Association article on breathing issues and our experience). The first night upon arriving, we were greeted with several 1/2" critters running around the bathroom and closet. We didn't know what they were as we have never in our travels encountered Cockroaches before. Had we not been stuck for a place to sleep and had we not been recommended by another hotel when booking, we would have run that night but there was nowhere to go. Every second day we had uninvited guests when we arrived back from our daily tours... the hotel sprayed the room on the third day but the second to last night, more critters then upon waking at 6 am, we were greeted with an 1 1/2" fellow, lying on his back, tentacles still moving. Don't know where he fell from or where he'd been crawling but this sent us out of that room to bunk with friends on their couch for that final night. The manager was good enough to discount the room to one night of stay and we know it is not her fault; the owner's are off site owner's and obviously do not care about their facility. The place needs to be torn down and rebuilt if they want to remain in the tourism industry even though this may be 'Hawaii Life'! It is totally unacceptable in the tourism industry.

  • Debra S :
Customer service/satisfaction a plus....

Staff moved us to a more expensive room free of charge after we had a toilet overflow disaster in our basic room. They followed up with us everyday to make sure we were happy with our new room. Caring, attentive management and staff. We will be staying here on our next vacation to Kauai.

  • ebattern : Muscatine, Iowa
Best Price in Kauai

The room we stayed in with two twin beds was tiny, but it had all we needed in a convenient location. It's a basic hotel room, but if you just need a place to sleep at night, this is the place for you as it's the most reasonably priced hotel around! Nothing else compared, price-wise.

  • bakermob : Australia
Not sure!

We stayed here for 5 nights in two rooms. Myself my hubby and our two adult kids.Good -The price, early check in, the rooms were clean, the beds were comfortable, the showers were hot with good pressure. Morning coffee. Some of the staff were friendly and helpful.The bad - one staff member who chastised us for cleaning the microwave in the common room (apparently we should have asked her to do it), then she gave us the cold shoulder ignoring anything we said to her or "huffing". Asked about the onsite laundry facilities and was told to use the laundry mat a couple of blocks away. There was no where to hang wet bathers and towels. A much more friendly receptionist let us hang them on the rails outside reception but warned us not to leave them too long as homeless people can wander through and may take them. We were on the ground level in a an annex building and it did not feel that secure.I would stay somewhere else next time. We did not feel the Aloha here.

  • Lora H :
Lovely!

The staff was so helpful in making arrangements so that checking in after the office closed was super easy. Once we entered the room, we were pleasantly surprised at how clean it was. We'd read previous reviews so we knew the room was going to be small, and it was, but it didn't feel cramped. It was a warm welcome for our first night ever in Hawaii!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 394 Rooms
  • 2 Pools
  • Whirlpool
  • 4 Restaurants
  • Room service 6:30am - 10pm (fee)
  • 2 Bars
  • Evening entertainment
  • Golf course nearby (fee)
  • Water sports centre (fee)
  • Daily cultural activities
  • Fitness centre
  • Spa (fee)
  • Concierge
  • Tour desk
  • Laundry facilities (fee) 
  • Gift Shop
  • Wedding facilities (fee)
  • Internet station (fee)
  • Wi-Fi
  • Free self-parking
  • Valet parking (fee)
Hotel rooms include:
  • One king or two double beds
  • Full bathroom
  • A/C
  • Flat screen TV
  • Mini-fridge
  • Coffee-maker
  • Hair dryer
  • Alarm clock
  • Iron/ironing board
  • In-room safe
  • Daily housekeeping
  • Private lanai
  • Maximum occupancy of 4, up to 3 children
For the Kids - Kids pool, Cultural activities, Pool/beach activities. Keiki Aloha Club and babysitting available for a fee (ages 5 to 12).

Resort Location Map


  • Sheraton Kauai Resort
    Lihue,United States

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Kauai Palms Hotel
2931 Kalena St, Lihue, Kauai, HI 96766-1319

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.