InterContinental Los Angeles Century City
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The hotel is extremely nice and my room was as expected - very good. I had the following issues that kept my experience from being ideal.The guide on my TV did not work initially and it took two engineers with multiple visits to try and fix the issue. There visits impacted my schedule during the visit. It took overnight to be rectified.There was a medium size spider in my shower one morning.The cleaning staff did an excellent job attending to the room but attempted to enter my room to clean it more than once when I was still there over my 4 day/3 night stay. There was no "do not disturb" door tag in the room to place outside my door handle.I had to get re-issued room keys on two occasions. Once, extremely late in the evening when I was looking forward to much needed rest. I could not access my room and had to travel back to the front desk for them to issue new card keys.The final bill included a movie charge when I was not in the room. I usually do express check out but luckily saw this explainable item on my room bill and was able to have them remove it before my card was charged.Again, it's a very nice hotel with excellent amenities and service. However the items above are the most issues I've ever experienced at a hotel of it's caliber.
I always get upgraded to a suite as a Royal Ambassador. Management is always pushing hard to offer the best service and there is always an improvement when you come back to stay. You should try their Tesla free rides, spa treatments, breakfast buffet and brunch.
We stayed for one night at the Intercontinental Century City. The staff are professional and well-trained. We felt as if everyone went out of his way to make us feel welcome. We were stunned by the size of the porch attached to our upgraded room 1004. USB chargers and plugs are at the desk and by both sides of the bed. Free wi-fi was a bit difficult to access at first on Android, but it was strong and reliable.We ordered breakfast in the room and it arrived on time and pretty close to what we ordered.It was easy to operate air conditioning. As Ambassador members we could watch one movie free but there were no titles that looked interesting. The gift for Ambassador members was useful: a very nice ball point pen. The hotel is in a superb location which is reflected in the prices: parking is now $41 a night. We walked to a great restaurant nearby called Craft and enjoyed an excellent dinner. We recommend the Intercontinental Century City for a friendly, clean, and luxurious stay..
This hotel is located near the Fox Lot and CAA, and isn't far from Beverly Hills and West Hollywood. Rooms are clean and comfortable. The pool is a little on the small side, but the gym is good. The staff are friendly and helpful. A good place to stay.
We became ambassador members this summer (Willard in DC was one of the best hotels ever!) so I picked the IC in LA for a 3 night couple stay and we used a free weekend night. That is an amazing deal as are the club perks, but it won't cause me to rank this hotel higher than a 3.5. It was $55 with tip in a cab from LAX to IC on a saturday am. Uber back on Tuesday am was $20 and we gave her a $5 tip (you should tip Uber!). No more cabs in LA. Uber LA was the best we have seen. Kudos. We arrived from TO close to 1 and room was not ready. They offered a room on floor 4 instead of 9 and we said no. In hindsight we would have accepted. We waited in bar and it was 3 when we could get in. They did comp our drinks which was very generous of them. We did not like the location. We love to walk but there is NOTHING of interest within a mile from this hotel. It is all studio building, lots and residential areas. On the weekend there is not even a car or pedestrian to be seen on Ave of the Stars. Sure, we like quiet, but no convenience store, starbucks or civilization?! Hubbie took 45 minutes to walk there and back to closest coffee shop on Sunday am (apparently weekdays there is a closer starbucks open). Concierges didn't help him at all. They were not friendly and didn't seem interested when I approached them for a map even though there was no one around and there were 3 of them! It is about a 2.5 mile walk to Rodeo drive. This is ok one way but not both after a long day. We ubered to dinner 2 nights then walked to Craft LA, which was awesome. The room was an upgrade to an executive suite. It was large with 2 rooms and nice enough. Maid service was excellent and they have nightly turndown. But the balcony was in complete darkness from the floor above so useless. I think terraces are better and should have asked. Would happily of taken a smaller room. The doors to bedroom have frosted glass so it is bright in the day time or with lights on in living area at night. The bathroom was large but the tub was tiny tiny as was the walk in shower. In big need of an upgrade. The shower water pressure was the worst we have ever had (including Europe!) and that alone would force me to stay elsewhere (very long thick hair impossible to get soap out of!). AC control was in the living room and the bedroom never seemed to match the temp. It was also very loud. Copper lounge was welcoming and had a great happy hour. Most staff were very nice, ex concierge and the valet guys who didn't say a word, welcome or otherwise. They do have a house car but seemed stingy with it and we just happily used Uber.They have a VIP lounge for ambassador members in foyer. It opens at 10 am ... ?!So, would be perfect location if you have work in CC or maybe with kids if you don't want to have anything walkable around. We stayed with our 2 girls at the SLS in BH on La Cienega in March, and we would definitely choose there over IC on next visit.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 361 Rooms
- Restaurants on site
- Bars on site
- Yoga hut
- Laundry service
- Room service
- 24-hour reception
- Safety deposit boxes at front desk
- ATM on site
- Internet (fee)
- Meeting rooms/Conference facility
- King Bed
- Sofa bed
- Bathrobes & Slippers
- iPod docking station
- Turndown service
- Air conditioning
- Ironing Board/Iron
- Satellite/Cable TV
- Pay per view movies
- Internet access
- Alarm clock radio
- In room safe/safety deposit box
- Mini bar
- Coffee maker
- Sitting area
- Max occupancy: 4
- King bed or 2 double beds
- Max occupancy: 4
Resort Location Map
InterContinental Los Angeles Century CityLos Angeles,United States
- Hotel Contacts
- Extra Info
2151 Avenue of the Stars, Los Angeles, CA 90067
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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