Sheraton Los Angeles Downtown
- What's Included
We stayed for a week at the Sheraton Grand in downtown LA. It was comfortable and convenient! The staff were super helpful and friendly, especially Michael at the concierge desk, who made sure that we always had everything we needed! A lovely brunch was included with our room, and we took advantage of it every day, The wonderful people in charge of it were great to talk to and efficient in making sure there was always plenty of food to go around!The only two things that I found to be a bit of a downside were the bathtub (way too small and far too utilitarian) and the elevators. The elevators are a bit annoying. You'll understand once you've used them.... otherwise 5 stars! :)Now for the Sheraton Grand's secret weapon: The District!!! This eatery/bar downstairs at the Sheraton was a great place to relax every night with my family after a long day of sightseeing!! Room service is available, but the atmosphere and the staff made it well worth the visit. It isn't exclusive to the hotel, and there were a lot of customers coming in from outside. After tasting the food (especially their amazing hamburger) I could see why.Since we were staying there for a week, we got to know a few of the staff a little bit. Our bartender was Constantine. He was really friendly he prepared some of the coolest specialty drinks I have ever seen! When we went, in July 2017, there were five special drinks on the menu, but Constantine said there were more coming soon. The drinks are called "Strong Medicine" and each of the five cocktails have names like "Opium", "Morphine", "Nicotine", and "Penicillin",Not only were these drinks fantastic to taste, they were amazing to look at! Constantine made a point of making every drink he prepared feel like a special occasion!One of the most unique drinks I watched him make was a "smoked old-fashioned", which was a beautiful drink in a tumbler that was literally smoked under glass before being presented to the customer! It was a delight to watch him make it, and I could tell from his attitude that he took delight in making it, too!I highly recommend making your visit to Los Angeles extra special by staying at the Grand Sheraton. but if that isn't in the cards for you then at least do yourself a favor and check out the District. Meet Constantine and try one of his special drinks!
My stay was perfect. Clean room. Beautiful decor. An awesome balcony experience. Working internet. Hot water. And most importantly, fantastic customer service from both lobby staff and Gladys, the woman who does housekeeping on the hotel's third floor. Gladys met me with a "hello, good morning" each morning and "have a goodnight" every evening. Her smile is infectious, too! And she doesn't hover — she simply wants to know if she can make your stay better. SHe was easily my favorite part of the experience at Sheraton Grand.
I travelled with my husband and 2 kids. I booked the hotel for 5 nights but not consecutively as I also travelled to different cities during my stay in US. They let me kept the luggage at the storage. I stayed at the Deluxe room with 2 beds, the size of the room is not too big but still acceptable for us. The room is clean, modern and nice and there's coffee machine with starbucks black coffee as complimentary. But you have to ask for toothpaste, shaver or slipper (for free) The hotel is side by side with Macy's and there re many restaurants to choose around the hotel. There is also small shopping mall around 10min walk with big chain supermarket inside so it's easy to find things. At the 4h and 5th day I upgraded my room to the club room where I got access to the club floor which provides simple breakfast like sausage, bacon, cereals, pastry, yoghurt, coffee, soft drinks, etc. for the 4 of us. The staffs at the concierge were very helpful when I asked about direction and places around the hotel. I also booked city tour through the hotel which was quite nice. The weakness if I may say is there is no pool in the hotel and because this is downtown of course there are homeless on the street. I suggest not to go back too late if you're with small children. Overall I'm quite happy with the hotel and may return again. Don't forget to use/apply SPG member to get points or special offer.
While most hotels only supply only the barest of offering of breakfast food and coffee, I found that the Sheraton had fully stocked Starbucks satellite, manned by the most conegnial barista, Matt. He was attentive, quick, and friendly. We actually looked forward to walking downstairs and having coffee and conversation with Matt. If you ever stay at this hotel, it's worth the trip downstairs to the coffee bar and to experience the wide selection of items and enjoy Matt's company. Five stars!
We came up for one night from San Diego for my daughter's 16th birthday and checked in around midnight, exhausted, after a long day. We were greeted by a very friendly gentleman who cheerfully welcomed me. The lobby is a beautiful as it is in the pictures.We checked into a beautiful corner room on the 24th floor with 2 stunning views of the city. My daughter and her friend wanted to sleep with the curtains open to see the city lights twinkling. We did. :0). The room was gorgeous, the bedding and pillows were plush and super comfortable. I had one of the best night's sleep I have had in awhile at a hotel. The club floor breakfast was yummy with lots of choices. Great morning views from the 26th floor in a circular room.The girls enjoyed taking pictures in front of the very cool wall art that surrounded the hotel. No problems with room keys accessing the elevators.Parking was $35 for self park over night, valet would have been $42 plus tip, which is pretty standard for downtown LA. Only small complaint would have been 2 caffeinated packages of Starbucks coffee in the room versus one caffeinated and two decaf. Overall, this hotel was a big hit with my daughter, her friend, and me! I really wish we would have had one more night here. We had come up to LA to celebrate her birthday and go to the Justin Bieber concert. The concert had been canceled, but I really think this hotel eased a bit of the pain. :)
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 485 rooms
- 24-Hour Business Center
- Valet Parking Facilities
- Car Rental Service
- Club Floor Lounge
- Complimentary Fitness Facility
- Golf Course Nearby
- Laundry/Valet Service
- High Speed Internet Access in lobby
- 1 king or two double beds
- Sheraton Sweet Sleeper Bed
- Oversized work desk
- Satellite-based television and pay-per-view movies
- Complimentary in-room coffee and tea service
- In-room refrigerators and microwaves available upon request
- 100% nonsmoking
- Pet friendly floor
- ADA Disability accessible facilities
- Safe deposit boxes
- Internet (fee)
Resort Location Map
Sheraton Los Angeles DowntownLos Angeles,United States
- Hotel Contacts
- Extra Info
711 S Hope St, Los Angeles, CA 90017-3803
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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