Sheraton Los Angeles Downtown
- What's Included
Overall great experience from check-in to the high-tech elevators. Room was comfortable and modern with many outlets for the electronics near the bed or the desk. Best part though was the club lounge service. As a Platinum member for Life, I know great service and Karla, Kiara, and Lupe did an outstanding job of making the lounge warmer by their presence. Many days had to run to a conference and they facilitated our departure every time.
Hotel is nicely located within airport vicinity but shuttle bus service is not good and shuttle bus drivers are not friendly. overall hotel service is good and their staff are nice, friendly and informative.
Stayed at this property for a four-night trip to LA and can't say enough about how much we enjoyed it. Check in was a breeze and they held our bags both before and after the stay so that we could sightsee. Location is basically above a subway station and there are always Uber/Lyft drivers around. Starbucks in the lobby and there are plenty of food/shopping options within a block walk. Makes exploring downtown easy.Rooms are very comfortable. Great beds, lots of space, and really cool lighting options. Showers have hot water and lots of pressure. We really liked the feel of the hotel. Very LA posh. Only negative would be that they didn't have free wifi, even for rewards members. I'd definitely stay here again and recommend it for a vacation to LA.
Stayed several times and now more recently at the newly renovated Sheraton Grand. Vallet is efficient. Stunning lobby with welcome front desk staff. Rooms clean and bright. Friendly staff. Kudos go out to Juan at the lounge who always give exceptional service. Without a doubt, Sheraton Grand will be my next business trip stayover.
We have stayed at this hotel before and always found the staff and service excellent.We just returned from another stay at the hotel and my wife and I want to acknowledge three members of the staff. At the front desk, we were greeted by Arena for check- in. Though she must have checked in many hundreds of customers since our last stay, it was clear she remembered us from questions about the family and what services we needed. She made us feel like family and we always appreciate her warm, caring and friendly demeanor.We also want to recognize Elsie, the manager and Arely, the guest relations rep. We enjoy staying at this hotel because the staff go out of their way to accommodate special requests. This time a problem arose that required prompt resolution. Elsie and Arely got together and resolved the situation with a smile. They turned what could have been a real problem into just a "blip on the radar". We are so grateful for their kindness and compassion,We look forward ton our next visit!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 485 rooms
- 24-Hour Business Center
- Valet Parking Facilities
- Car Rental Service
- Club Floor Lounge
- Complimentary Fitness Facility
- Golf Course Nearby
- Laundry/Valet Service
- High Speed Internet Access in lobby
- 1 king or two double beds
- Sheraton Sweet Sleeper Bed
- Oversized work desk
- Satellite-based television and pay-per-view movies
- Complimentary in-room coffee and tea service
- In-room refrigerators and microwaves available upon request
- 100% nonsmoking
- Pet friendly floor
- ADA Disability accessible facilities
- Safe deposit boxes
- Internet (fee)
Resort Location Map
Sheraton Los Angeles DowntownLos Angeles,United States
- Hotel Contacts
- Extra Info
711 S Hope St, Los Angeles, CA 90017-3803
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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