The Waterfront Beach Resort A Hilton Hotel
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this is the 6th time my dog Jesse & I have visited here this year. The staff is always so friendly/professional and tend to every need. And they always treat Jesse like Royalty! We love going to dog beach everyday (which is a short mile or so up PCH) Special thanks to Austin, Anthony, Brad & Samuel who were there for us this trip. We feel like they're our friends!
This hotel is a really nice one, if it was not for the construction. You don´t feel the construction at all if you are staying at the right side of the building, the north side.I had booked an ocean view room, and I´m a diamond member of Hilton Honors. We were put at the construction side, very noisy in the morning and one could not possibly sit at the balcony. They told me there are so many diamonds staying at this hotel that no upgrade is possible. I pointed out, that this was not a case of an upgrade, the rooms are of same price north and south side! The next morning I was promised a room at the 9th floor on the non-construction side. Our stay would be for seven nights!. We were asked to check out and check in again at 4 pm. Since we already were there, I insisted of keeping the room for late check out at 2 pm. Actually they told at the reception, that the guest at the 9th had already checked out (10 am). So I asked if they could make in this case a preference to clean this room and they confirmed they would put on rush, although I was not the only one, wanting to have a room quickly. Nice comments to a diamond, or they have so many diamonds in this hotel!!??When I came to the reception at 2 pm I was told that the quest at the 9th floor actually did not check out. They found some luggage in the room and it proved, that this person wanted to stay. How does the computer system work at this hotel. If somebody is checked out, you could not just stay!?We got a room at the 7th floor toward the pier of Huntington and it was very good, since we would not have stayed at the construction side, but had moved somewhere else. Coming in from the beach there was a bottle of sparkling wine with a card of apologies. It was a nice gesture, but I don´t think it helps so much at this situation, I felt like a fool telling them I was a diamond, when there were so many diamonds around. It did not mean a thing!?We had a nice week at this hotel. The rooms a specious and nice and the breakfast is good. The bar and restaurant in the evening are nice with a very good service. The chicken and salmon are very recommendable.By check out again the reception made me a bit suspicious. I got the bill and the charge was the same for all nights. My confirmation had a different rate for the weekend, not much less, but anyhow. Oh, do you know the rate I was asked. Yes, I had a confirmation in my briefcase, but it must be in the computer as well. After a while the staff member found it in the computer and I got a new bill with two nights at a lower rate. It was really not much in dollars, but it is more in your feeling towards the system.Anyhow, this hotel is good to stay at Huntington Beach. Maybe the construction really makes it a great problem with the rooms, but I always thought a diamond membership is special, but maybe it is not anymore, since there were so many around at the time we were at the hotel.
Originally booked into room overlooking the building site though we asked for another as we were there for 3 days which they did without a problem to a lovely room overlooking the pool ~ food was lovely and service very attentive without being intrusive ~ utterly exhausted following 16 days touring around California but sorry to leave would certainly like to return
Room was not available at check in 12:00 noon. Our upgrade to a suite was not noted and a suite was not available. We were promised a high level floor with ocean view, received lower floor with construction view. Noisy doors and hallway kept us from sleeping all night. prepaid valet charges by the wedding party were not refunded. The hotel have no self parking facility, leaves you no other options.
Since we had to leave our house in Huntington Beach while it was being fumigated, we chose to stay at the Waterfront Hilton, because it is a dog- friendly hotel. The hotel staff made the stay with our dog perfect.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 restaurants
- 1 pool
- Fitness centre
- Business centre
- Gift shop
- Laundry facilities
- convenience store
- valet parking
- pet friendly
- One king or two double beds
- 32" flatscreen
- hair dryer
- clock radio with MP3 connection
- iron/ironing board
- Internet/Wi-Fi (fee)
- Serenity bed
- maximum occupancy of 4
Resort Location Map
The Waterfront Beach Resort A Hilton HotelLos Angeles,United States
- Hotel Contacts
- Extra Info
21100 Pacific Coast Hwy, Huntington Beach, CA 92648-5307
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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