Aston at the Whaler on Kaanapali Beach
- What's Included
After complaining about our stay at the Whalers Village, and believe me there were many problems, the General Manager promised us, in writing, two 3 night stays for the many problems we encountered. A letter stating this was sent to both me and my father in-law. My in-laws were traveling with us and were helping assist with our four young children. Now that our children have grown up, and we are able to travel without them, we decided to give Whalers Village another try. Upon calling them, we were told by management our letter from the General Manager would not be honored because he was no longer there. What a terrible excuse for a major corporation to make. The letter was written on company letterhead, had no expiration date, and was signed by the General Manager. Our suggestion, if you’re planning on visiting Maui, would be to look somewhere other than the Aston at The Whaler on Kaanapali Beach. They're only interested in your money $$$ and don't keep their promises. And besides that, they're very pricey for what you get. If any of you would like to see a copy of the letter we received from the General Manager, granting us two 3 night stays for the many problems we experienced, I would be more than happy to provide you with a copy upon request. Don't be fooled by all their nice talk, look elsewhere before you regret it.
My wife and 3 boys stayed here for 8 days. We stayed in a privately owned/managed condo here, not one run by Aston. The staff though was excellent, and always friendly. The place was clean, and location couldn't have been better. Right along the boardwalk, not far from Black Rock, right next to Whaler's Village shopping.
Very noisy place to stay. Be prepared to listen to loud beeping off and on all throughout the day until around 3 in the afternoon when it continues non stop for more than an hour as dozens of trash bins are move all along the driveway to a big dumpster by the tennis courts. This is most annoying! Also, any rooms facing the courtyard towards the new lobby will find blinding lights shinning up into their rooms at night. The only decent rooms are in the front. The units are individually owned so each is different, some better than others. Location in the buildings is paramount. The ocean in front of the Whaler is gorgeous but the beach is narrow and crowded as is the small pool. Staff is nice and friendly but there are better and quieter places to stay.
Excellent location and value. The hotel is right on the beach. Beach towels and chairs are included. The studio we had was with ocean view. It had a kitchen which was very nice as we got tired of the restaurant food quickly (it is very limited as variety). 2 miles from Lahaina. Convenient trolley to the town. Very reasonable price for Hawaii and the amenities included. Strongly recommend.
I have been to Hawaii five times and have had only one bad experience. People working at Aston at The Whaler on Kaanapali Beach in Maui were pretty rude to my husband and I. I think we were in a place where tourists aren't welcome and all they seemed to care about was money. The rooms we were given smelled like cigarettes and it was suppose to be a non smoking room. The staff and management said there was nothing they could do about it. However, aside from that, everything else in Maui has been great. I've found that most local Hawaiians are nicer to tourists than mainlanders working in the hotels. If you're are looking for a five star resort, you might think about looking north in Kaanapali.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 360 rooms
- 1 pool
- Outdoor whirlpool
- Fitness area
- Beauty salon
- Meeting facilities
- Tour desk
- Coin operated laundromat
- Massages available
- Parking (fee)
- WiFi (fee)
- Beach activity shack
- Private access to Whalers Village and 65 shops and restaurants
- 2 twin beds or 1 queen-size bed or 1 king-size bed and 1 double murphy bed or 1 double sofabed
- 1 full bathroom
- Air conditioning
- Cable television
- Hair dryer
- In-room safe available for a fee
- Internet access
- Iron and ironing board
- Kitchen facilities including Oven, microwave, full-size refrigerator, utensils
- DVD player
- TV with HBO
- Max occupancy 3
- 1 king-size bed and 1 double sofabed 1 full bathroom
- Max occupancy 4
Seniors Bonus - Receive a complimentary amentity for clients 50 years and over. Proof of age may be required at hotel check in. Request at time of booking.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Aston at the Whaler on Kaanapali BeachMaui,United States
- Hotel Contacts
- Extra Info
2481 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1910
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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