Aston at the Whaler on Kaanapali Beach
- What's Included
This property was in the perfect location. There were some beachside restaurants next door with some shops. It was only 10 minutes from Lahaina. Our unit needed some updating which is the only reason why I gave it four instead of five stars. It was clean and comfortable. Being able to eat breakfast and lunch in makes any trip more affordable. They also provided grills so we enjoyed a couple of dinners, as well. The hot tub, pool, and grounds were pristine. The beach was the nicest beach I’ve ever been on. Clean, no seaweed, warm water, soft sand! The staff was friendly and very helpful. If we are ever fortunate enough to return to Maui, we will definitely stay here again!
The rooms are spacious and very comfortable for large families as some units have full kitchens and living rooms with a dining room and great size terrace. I'm not thrilled with the fake flowers placed outside, come on this is paradise get some easy growers and your good. The service is nice, the beach front is small but you are in the best location. The super popular mall next door, the cliff jump beach area a short walk along the shore and all the resorts are in walking distance.
My wife and me stayed here for a few days and really enjoyed it. The Whaler is located directly at the beach and the "Whalers Village" shopping center. We had a room facing away from the village, so it wad really quiet. The room (on ground floor) was good and had a kitchen with everything you need for cooking. There are BBQ locations outside where you can bbq your own food for free, which we really liked for dinner. There is a nice pool and directly next to it the access to the beach. We arrived for check-in way too early, but the people in the management office were especially friendly and helpful. Offered drinks, contacted housekeeping to check when the room is ready and gave good hints where to go for lunch.
We stayed in a 2 bedroom, 2 bathroom condo and it was expensive, but the view made up for it! We stayed with family for our wedding so it certainly was a splurge. Concierge is helpful although a bit understaffed. Front desk were all very polite and helpful. It is so close to whalers village so food and shopping is steps away! The pool is lovely and clean. There is an amazing beach right there and you can swim and snorkel all the way to black rock. The boys went golfing right across the street and thoroughly enjoyed and us girls enjoyed the spa. I recommend Roxanna! She was incredible and never wanted my massage to end! All in all this accommodation exceeded any expectation! We have planned our return trip, but sadly not at this resort. $$$$
positives first:- excellent location on the beach- service staff (housekeeping, bell, pool/beach-side staff, etc) do a super job and are efficient and friendly- I feel that after remodeling is done, hopefully about 75% of the rooms will be awesome- GM did try his best effort to alleviate issues noted below (but it was still far from ideal)negatives:- we booked direct with Aston and there is no reason for them not to disclose that a very large number of rooms and floors are undergoing remodeling. had we known this we would not have taken the chance (many other hotels/vacation apartment do disclose such info prominently on booking page) The noise/disturbance was just unacceptable. we came for a holiday of peace and quiet and unfortunately found the constant drilling and hammering stressful. GM did change our first room to one which was on a much higher floor, but unfortunately there was remodeling going on near this room as well. To his credit, GM provided a small courtesy credit to our final bill to compensate (that doesn't do much to console other family members though...)- unfortunately, even after remodeling is complete, up to 20-25% of the roomswill not have much peace and quiet. These are the rooms facing Whaler village, During our more than 1 week stay (about half on lower floor and half on higher floor), we noticed a constant "industrial" sound, or should I say downright industrial nuisance (machinery, trucks, heavy load HVAC systems humming from the shops and restaurants of the Village) coming from the Whaler Village area. so if you are assigned a room that faces the Whaler Village, be prepared for those kind of sounds. It can be reduced somewhat (not completely) by keeping the balcony door closed but if you want to enjoy the views and winds then no getting away from it. If you are a light sleeper and get easily disturbed by industrial sounds .... be sure you are not allocated a room on this side of the property.- bed/mattress quality in both our rooms were poor. the staff did change mattress in first room .. by the time we got to 2nd room I gave up on complaints and just tried to enjoy rest of our vacation........hopefully this is addressed in remodeled rooms.- first room had really bad smoker smell! or some kind of funky smell...2nd room did not have smell, once again - mixed bag overall.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 360 rooms
- 1 pool
- Outdoor whirlpool
- Fitness area
- Beauty salon
- Meeting facilities
- Tour desk
- Coin operated laundromat
- Massages available
- Parking (fee)
- WiFi (fee)
- Beach activity shack
- Private access to Whalers Village and 65 shops and restaurants
- 2 twin beds or 1 queen-size bed or 1 king-size bed and 1 double murphy bed or 1 double sofabed
- 1 full bathroom
- Air conditioning
- Cable television
- Hair dryer
- In-room safe available for a fee
- Internet access
- Iron and ironing board
- Kitchen facilities including Oven, microwave, full-size refrigerator, utensils
- DVD player
- TV with HBO
- Max occupancy 3
- 1 king-size bed and 1 double sofabed 1 full bathroom
- Max occupancy 4
Seniors Bonus - Receive a complimentary amentity for clients 50 years and over. Proof of age may be required at hotel check in. Request at time of booking.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Aston at the Whaler on Kaanapali BeachMaui,United States
- Hotel Contacts
- Extra Info
2481 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1910
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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