Grand Wailea Resort Hotel & Spa
- What's Included
My wife and I traveled to the Grand Wailea this February to celebrate her parents 50th wedding wedding anniversary. Our second night on the island we were scheduled to to attend a nice anniversary dinner with 8 other family members. Shortly before dinner I realized I hadn't packed anything except board shorts and tee shirts for this trip. My wife also mentioned that our son needed some new 'dress' flip flops. In a bit of a panic I went looking for something more presentable to wear to dinner. On my way to the lobby I bumped into Lane Sakamoto from the Grand Wailea Security Team. Lane took time out of his day to escort me to the Quicksilver store at Grand Wailea shops. Once there, Lane grabbed Desirae and the two of them had me ready to go within 5 minutes. When I was ready to checkout I was informed that Lane & the Grand Wailea had paid for my shorts and my son's flip flops. I tried to pay several times but Lane and Desirae wouldn't let me. The two of them were more concerned that I make it to dinner on time. I was speechless. It actually gets better! After dinner we returned to our room to find an ice cold bucket of beer, a beautiful plate of fresh fruit, and tray of local Hawaiian treats for the kids! Over in my in-laws room they were treated to a nice bottle of wine and beautiful fruit plate. Both families received a nice card from the security team. I am without words. All of this from a simple chance encounter with the Security team. Truly some of the best customer service I've EVER received. Our family will never forget this trip. Thank you Lane Sakamoto, Desirae, and the entire security staff. You all are simply amazing! Sincerely,Ted & Alexis PiersonMorgan Hill, CA
This hotel has great staff, a wonderful ambiance, nice beach, and well appointed rooms.Especially, in the Napua Towers rooms. These rooms include a nice continental breakfast , afternoon tea, hors d'oeuvres and an evening chocolate snack. Concierge services on for these room are easily available. Very nice pools but too few chairs and we were "forced" to go to the beach instead, which turns out to be a better location. The exercise facilities are also very well appointed and never crowded. We ate at other locations so I can only speak to the catering services which were good.
I was here recently attending a conference and my wife and our 13 month old toddler joined me. We were BLOWN AWAY by the resort. It was picture-perfect. While massive, the hotel felt manageable and never crowded. Most importantly, the children's play-room/activity center was just fantastic, well looked after, properly maintained, and outfitted as if it were the personal play room for Richy Rich (the cartoon character) -- with every toy imaginable. A fantastic place to be romantic with a significant other, but also to bring the family, especially the young ones. Great room service, a fantastic a-la-carte cafe to choose food to feed the little one(s) and the Wailea beach it's situated on is literally one of the nicest in Maui. The saying goes, 'you pay for what you get' -- and in this case, it couldn't be more true. Worth it!
This property is lovely, the customer service is top notch. The only real complaint I have is that in our room, a deluxe ocean king, the door was very sticky or warped and it made it difficult to open and close. I would recommend this hotel and I hope to stay again in the future!
This hotel is expensive for sure, but well worth the price!! The staff, the grounds, the overall hotel and beach access was next to none I have ever experienced before! You get your own beach access!! We can't wait to go again!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 780 Rooms
- 4 a la carte restaurants
- 2 bars
- 2000 foot long river pool featuring waterfalls, waterslides, rapids, rope swing and the worlds first water elevator
- Spa Grande with Massage, Facial Manicure, Hot Lava Stone Massage, Salt Scrub & Hot Wrap
- Gift shop
- Meeting facilities
- 1 king-size bed
- 1 full bathroom
- Telephone with voice mail
- 37" flat-screen television
- Clock radio
- Coffee maker
- In-room safe
- Internet access
- Iron and ironing board
- Spa Grande signature bath products
- Turndown service
- Maximum occupancy of 2
For the Kids - Mini-Club for children from 5 to 12 years old is available for a fee. Open year-round.
Resort Location Map
Grand Wailea Resort Hotel & SpaMaui,United States
- Hotel Contacts
- Extra Info
3850 Wailea Alanui Dr, Wailea, Maui, HI 96753-8443
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.