Hotel Wailea Maui
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We've stayed at the FS in Wailea twice - once for our honeymoon and again years later with our kids. It is one of our absolute favorite resorts in the world and was amazing both as a couple and as a family.The hotel itself is beautiful with gorgeous views, pools and grounds. But what makes it so special is the service. The staff are all so gracious and seem to genuinely care about making your stay as wonderful as possible. The pool attendants are attentive without being intrusive, and they even come around regularly to help you cool down with cold washcloths, Evian spritzes and complimentary fruit and cold treats.The Kids for All Seasons program included with our stay made this a perfect place to come as a family. Unlike other resorts where you have to sign your child up for & pay for a half or full day of hotel "camp", at FS kids can come and go from the program throughout the day - and the only thing you pay for is food if they choose to eat there. This gave us a perfect balance. We got to spend a lot of time together as a family enjoying snorkeling, SUP and the pool, but when our kids were craving time with other kids, it was so easy for them to jump into whatever the kids program was doing. This even gave my husband and I the chance to enjoy the heavenly adults-only pool.Finally, the food and drinks are amazing at all of the restaurants. We especially love the extravagant breakfast buffet offered every morning.
The Four Seasons Wailea is definitely the nicest property with the best restaurants in Wailea. In comparison with the other properties nearby, the pools, restaurants, views, and the beaches are beyond comparison. The price relative to the other properties is higher, but you definitely get what you pay for when it comes to the amenities and the service that you receive. My favorite part of the Four Seasons Wailea was the terrific service and the superb quality of the cuisine at all of the restaurants. Each had it's own take on local dishes and a creative flair. I recommend this property for young couples and families with small children because of the pools and excellent beach
The stay was simply put....SERIOUSLY AMAZING! During our honeymoon we stayed in 4 types of mid-range to high-end hotels...and of course prices changed,but so did our expectations go up as the prices went up. But boy oh boy...FS absolutely went above and beyond!The bellman are always eager to help, they run to fetch our car, nothing seems to difficult for them, even in scorching hot days they just do a fabulous job!The check-in & check-out ladies were okay, felt a bit 'robotic' the questions and the excitement of us being on honeymoon.Rafael was THE BEST during our stay. He is just WOW. I mean the time, effort, attention, clear communication and suggestions (awesome fish!!) he gave us was wow. And he did pretty much same to all customers at other tables in the beach restaurant. He was like an extension of the Concierge...giving us different suggestions in Maui! He went to FS Denver and FS Vale that day...so we hope he had a god time there!Chloe (I hope we got her name right) was just a bright spot, hopefully she will do well with at your company! I believe she has been there for 3 weeks at the time we were at your hotel, and now I guess around 6 weeks or so. I called her at 2:30am to ask to get our car out, and besides just saying 'Yes, sure, okay...etc.', she actually had the softest and warmest voice which me made feel great given at 2:30am we are tried and cranky and barely alive. But the way she spoke was amazing, and she truly went the extra mile by offering to place towels and blankets in the car for the sunrise trip & explaining that we get take away coffee and bites in lobby (which I forgot FS had it in all your properties).We can't thank enough the Resort Manager Martin Dell for all he did! His time to talk to us after our lunch & during departure was a THANK YOU! Beautiful stay, beautiful property! All the best for your new journey in Hawaii and enjoy Maui!Your GM, Mr Wietzel, I used to know from FS Paris Geroge V in 2006...and he has not changed one bit! e is a man who cares for his team, his people, and that truly shows in how the team in FS Maui delivers on all levels!!!! Merci Monsieur Wietzel!We wish you all the best beautifying your resort and getting it better day by day! This is a true FS experience up there with the likes of FS Mauritius and FS Landaa Giraavaru in Maldives.Very best,A& Zps: your pool for adults with underwater music was the best surprise ever...such a small touch but something so cool!!
This was our 6th visit to Maui but our first to FS. We have stayed at Grand Wailea and Fairmont in the past and you cannot compare them to FS. We booked with Virtuoso so our room included breakfast, and upgrade at check in if available.We arrived late on Saturday night and I asked the gentleman at the front desk about our upgrade and he was clueless but here is an example of what happens when you stay at an amazing hotel like FS, Amanda (front desk) overheard my conversation and she jumped right in. We were upgraded to a lovely room with a beautiful ocean view (557). She said it would be very quiet with no construction sounds and she was 100% correct.The new room decor is lovely and we also really liked the lanai furniture.Housekeeping is amazing and we used the App to set up room cleaning/ turn down.Everyone we encountered in the resort was very polite, friendly and ready to help in any way possible.We spent most of our days at the keiki pool and never had any issues securing a cabana. Our 8 and 2 year olds had a blast and our 8 year old really loved swimming in the ocean daily.I used the treadmill most mornings at 5:30am. The open air cardio equipment is great for early morning but does get pretty hot in the afternoons.We ate all our meals at the hotel except for 1 dinner. All 3 restaurants were fantastic with wonderful service.The outrigger canoe ride was fun and the staff was very friendly and knowledgeable.We asked for a complimentary late check out and Cynthia was very helpful and moved us to another room around noon that day so we could keep for it for the afternoon.Our 2 year old got pretty sick and I had to go to the pharmacy to get him medication and Uber worked great. The Uber driver waited for me and brought me back to hotel.The complimentary FS SUV service is great too, they will drop off and pick up within a mile of hotel.Yes, there was construction going on. The hotel does everything they can to keep it away from guests but you will here it at the pool at times. It did not have a negative impact on our trip at all.We cannot wait to go back next year!!!! This was by far our favorite FS hotel so far.Kudos to all the wonderful staff keeping this hotel immaculate and providing amazing service!
I cannot say enough good things about the Four Seasons Maui at Wailea! My husband and I travel quite a bit and this hotel absolutely blew us both away. The high level of service, the quality, and attention to detail on everything is what makes this place special. We received leis on our arrival - what a fun way to be welcomed to the island, and every staff member went out of their way to be helpful and accommodating. Our room was upgraded for free to a suite and it is by far the nicest room I've ever stayed in! The suite was cleaned 2x daily, and it was all the little details like slippers, free bottled water, or placing our sunglasses on cleaning cloths that really made all the difference. This place is amazing for service!The pools are both nice but the serenity pool is hands down the best. Good view, less kid noise, great pool attendants. We wished that either pool had played some sort of music, it was relaxing but I think the whole atmosphere could have been improved with some island tunes. Also, behind the kids pool are these secret alcoves with lounge chairs that overlook the ocean - do it! It was like being at the beach but still having a waiter bring you drinks. This was such a fantastic experience and we cannot wait to stay at another Four Seasons property in the future. Thanks for a memorable vacation!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 72 suites
- 1 pool
- Fitness centre
- Beach club
- Hydrotherapy spa
- Laundry facilities (fee)
- Wi-Fi internet
- 1 king or 2 double beds
- Living room
- DVD player
- Hair dryer
- In-room safe
- Iron/ironing board
- Breakfast Daily(Continental)
- Weekly Managers reception
- Wireless internet throughout the hotel
- Valet or self parking
- Local phone calls
- Shuttle service to beach, shops, golf and restaurant in Wailea
- Access to the Spa (treatments available for a fee)
- Access to the business center and fitness center
- Exclusive access to off-site Wailea Beach with attendant
- Signing privileges at Grand Wailea
Resort Location Map
Hotel Wailea MauiMaui,United States
- Hotel Contacts
- Extra Info
3900 Wailea Alanui Drive, Wailea, Maui, HI 96753-5453
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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