Hotel Wailea Maui
- What's Included
This Four Season is over rated. The location is good, there is a very nice ocean side walk about 3 miles. There are several nice resorts shares the same ocean walk. The resort itself was once beautiful but it is tired now and need major upgrade. The shower was not completely clean, tiles are cracked, shower head was not up to date. The only nice thing is they do use plant based soap and shampoo. The rooms are tiny and bed is not very comfortable, it sank from overly used. The bed must be very old. I weigh 105 and I lie in bed it sunk pretty deep. Pillows are polyester not feather/down pillows. Porch chairs are old style with metal which cut my leg pretty bad, furnitures are also old and tired. Overall it is very tired and old. Hallway smells due to construction. Some part of the hotel has new carpet, some part of it has very old motel like carpet and the hall way floor not even flat. It looks and feel just like an old motel but for a five star price. The hall way is extremely long but two very old elevator at the end only, so if your room is at the other end you need walk a long time to get to your room. Very inconvenient. The ocean is rough here not very good for swim or snorkeling. The sand is not very fine, some people review for good sand, that's maybe they have not been to nicer beaches. The pool is a better place to sit. The front desk people are rude and discriminate towards Asian (half of our group are Asian), but they did tried to made up to us for their mistakes later by offering for a free dinner. Breakfast cost $55 which is a joke, including eggs, oatmeal and some junk food. Fruits are old and tired. For people like me eating healthy there is only oat meal and eggs. I suggested to the manager to improve the breakfast, she told me breakfast designed for the general public. I guess they think the guests don't eat breakfast. I requested for some fresh fruit but it never happened. It is hard for me to believe this is the Four Season. Service is worse than Fairmont and Marriott. On the contrary the Fairmont has fabulous breakfast with a lot choices and cost only $33. This resort the staffs are not friendly. I'm a morning runner, I did a 4 miles run the first morning I were there and after run in the heat I asked the staff for some water and the woman told me I need to buy water from the cafe. Even after I told her that I'm a gust of the hotel I still didn't get any water. Finally I got some water from the beach paddle service guy. I was amazed how bad the service was.We had dinner at the restaurant, it was so so. The Japanese restaurant at the Fairmont is good and people are friendly there. We stayed at many Four season hotels before, the servers including the managers at this one had a bad attitude, are not very friendly. I'm not sure why. I guess they think they are Maui and they are special. They simply just didn't care.We run into some people at the hike, they stayed at the Marriott down the street, they told us it is brand new, big glass windows with ocean view. The rooms at the Four Seasons mostly are partial ocean views, old tired and smelly. But price is 3 times more.I don't think I will come back to this place and I will not recommend anyone to this hotel. It is over priced, old and staffs are rude.
We got married this last week & had 35 friends & family members with us. The staff was amazing. Paola, our wedding planner exceeded our expectations. The amenities were excellent. Thank you for all the memories. We will be back!
We greatly enjoyed our stay. It made my birthday very very special. We especially enjoyed the people who worked at the four seasons. They treated us like kings and queens. We were especially fond of the people at the front desk and the people at the pool. The restaurant -Spago's was amazing.
Great week at the Four Seasons. We spent most of our time at the serenity pool and found the staff very helpful I making the stay great. Rooms have a fridge so stock up on some snacks at Target/Walmart to save on some of the food costs.
I would recommend staying here if you have disposable income and are looking for Location, Service & the Four Season Experience. This is a great resort if you want to be in a bubble. No need to leave, beach out front is great, food is amazing and service is top notch. Not a place to stay if you are on a budget. Everything is amazing here and plan on paying a premium price for the experience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 72 suites
- 1 pool
- Fitness centre
- Beach club
- Hydrotherapy spa
- Laundry facilities (fee)
- Wi-Fi internet
- 1 king or 2 double beds
- Living room
- DVD player
- Hair dryer
- In-room safe
- Iron/ironing board
- Breakfast Daily(Continental)
- Weekly Managers reception
- Wireless internet throughout the hotel
- Valet or self parking
- Local phone calls
- Shuttle service to beach, shops, golf and restaurant in Wailea
- Access to the Spa (treatments available for a fee)
- Access to the business center and fitness center
- Exclusive access to off-site Wailea Beach with attendant
- Signing privileges at Grand Wailea
Resort Location Map
Hotel Wailea MauiMaui,United States
- Hotel Contacts
- Extra Info
3900 Wailea Alanui Drive, Wailea, Maui, HI 96753-5453
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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