- What's Included
There is no question that the villas have lots of space and comfortable positioning in Kapalua. The rest though depends on your luck. Some villas are in good conditions others are quite horrific. We had two, with vast differences.- one was clean, with magnificient views, direct garden entrance, huge bedroom- the other was dirty, some shades had two years worth of accumulated filth on them, had partial view, entrance to a car parking area and a cramped bedroom.The owners are different for each villas and it shows.Of course the price is the same :-)The service is similarly Janus faced: nice, friendly Alohas, we even got free cleaning for the filthy villa, but the reaction time is slow, a day or so. If something (like the gate) is not working, the Villas Reception can't do anything just contacting the Association and hope they will repair the error. May take a few days. In itself, it is not a problem, this is after all not a hotel. But their salesforce is not fully correct. They have misinformed us about the location of the two villas relative to each other, about the services, about the swimming pool, etc... Finally, be warned: Kapalua is on the rainy part of the island. Overall, this can be an awesome choice and great value BUT can also lead to a big disappointment. My recommendation is to spend a lot of time selecting the exact property, do your research in advance and prepare for a variety of different outcomes. If you want to go safe, go to a hotel and pay the premium.
We stayed at the Kapalua Villas, Maui in unit 38B2 from December 14-12/20/16. Pros;The unit is in a good location, spacious, and has a nice view of the ocean. The kitchen and bathrooms are upgraded and are great. My favorite part of the unit was sitting outside on the balconies. Cons;The inside of the unit needs to be upgraded. The furniture is very dated and uncomfortable. I checked the king size bed upstairs and it is over 9 years old and falling apart (see pictures). The two twin beds in the downstairs are almost 20 years old. The sofa in the living room looks like it was purchased in the 1990's and the 2 chairs that are in that room have no support. When you sit in them you feel like you are touching the floor underneath. The 3 TV's in the unit are old, small and were probably purchased in the 1990 as well. I also wanted to mention that for some people it might be difficult to go up and down the winding stairs. If the inside of the unit was updated, I would have given this unit a 5 star. I hope that they can make these furniture changes for future guests.
We have stayed on the property multiple times and always love it! The best part is just sitting on the patio looking at the ocean (we always reserve oceanfront gold units). The property is beautiful!!
We stayed in one of the Bay Villas, bldg. B. It was very spacious. There are 2 bedrooms and 3 bathrooms, plus a sleeper sofa. There are two lanais, one in the up stairs master bedroom and one off the kitchen. Both provide beautiful panoramic views of the ocean. It's not beach front, maybe 100 yards away, but the views are unobstructed. The kitchen provides all the usual amenities. We had to call maintenance for a clogged toilet, for some reason they don't provide a plunger. The second time we used maintenance it was to address problems with the washer dryer unit, but it was easily fixed. The service men were very polite and helpful. Why 4 stars because the check in person was not very helpful. Tip: The neighboring restaurants are all pricey. We dined at them a few times and they were perfectly fine, but you may wish to visit the market nearby that offers fresh made take out food that's perfectly acceptable. We visited the market several times during our stay taking back food and wine to our villa while enjoying the sunset.
Kapalua villas made my Maui trip to be the best trip in my life. Ocean view from the villa was extremely gourgeous. I woke up and sit at the balcony everymorning praying time stops right now lol my family played golf at here as well. It was quite expensive but worth it. God I am planning to visit here sooner or later
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Villas
- 5 restaurants
- 8 pools
- 10 lit tennis courts (hard court)
- Fitness centre (fee)
- Spa (fee)
- Gift shop
- Tour desk
- 1 king-size bed and 1 queen-size sofabed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning and ceiling fan
- Cable television
- Hair dryer
- Clock radio
- Coffee maker
- Iron and ironing board
- Kitchenette facilities including Oven, microwave, dishwasher, toaster, blender, utensils, full size fridge
- TV with VCR
- Daily maid service
- Washer and Dryer
- Max occupancy: 4
Resort Location Map
Kapalua VillasMaui,United States
- Hotel Contacts
- Extra Info
2000 Village Road, Kapalua, Maui, HI 96761-8727
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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