Napili Shores Maui by Outrigger
- What's Included
Oceanfront Hawaiian-style, low-rise condominium, nestled on Napili Bay with spectacular views of the islands of Molokai and Lanai.
Location: Directly on Napili Bay, 15 minutes from Lahaina and 60-minute drive from airport. Kapalua Golf Course nearby (5-minute drive).
This was our second time staying at Napili Shores Maui by Outrigger. We returned because we liked the beach and the less commercialized area. Ka'anapali and Kihei are much too busy for us and take away from the reason that we come to Hawaii. The condos at this complex are quite basic, with a few kitchen utensils and necessary dishes. It is older, but efforts have been made to update the units. We had new carpet, sinks and taps in our room. We stayed in a studio unit with a garden view, which is all that we required. There is no air conditioning, but we didn't need it. There were 3 ceiling fans in the condo and that was enough to keep us comfortable. The property seems to be well maintained and the vegetation is nicely trimmed.There was quite a bit of noise coming from slamming doors, kids and construction across the street. Most people observe the 10pm until 8am quiet time, but there are always a few that make some noise later into the night. The construction started at 7am every morning, so we made a point of getting to bed on time and getting up at that 7. It is the best part of the day, so it didn't really bother us to get up early. We take our white noise machine with us everywhere we go and that blocks out a lot of the sounds. We enjoyed using the 2 pools and found that the one close to the ocean was the deepest and empty most of the time. The other one was full of children, so we left it to them. We met several very nice people at the shared (very good quality) barbecues and liked that the condo complex had a small town atmosphere. We also appreciated that we could order from the very popular Gazebo Restaurant at the front of the property by calling from our room and picking up the food within minutes. The Times Supermarket and Napili Market are close by and there are various farmer's markets in the area, which makes it easy and affordable to cook your own meals. Keep in mind that this is a tropical country and any food or sweet drinks will attract ants. We take all sizes of zip lock bags with us and put our open food and snacks in them whenever we travel to warm climates. Also, we keep as much as possible in the fridge and clean up any food on the table or counters right away. This will ensure that these little pests don't spend time in your room.The beach area is suitable for swimming and the lava rocks in front of the complex make for interesting pictures. The humpback whales were performing for us on several days, right out in front of the complex. The sunsets are stunning. Also, the Kapalua Coastal walking trail is close by to enjoy walking along the ocean for a beautiful hike. Housecleaning is every 4th day, which was just right for us. Our housekeeper, Analiza was very efficient, personable and friendly. It was obvious that English was not her first language, but we appreciated that she made an effort to ask where we were from and if we were enjoying our vacation. Paula and Anela at the front desk were both very customer focused. We had trouble with our fridge and they cheerfully accommodated us with a work-around solution until it could be fixed. The maintenance person who repaired the fridge left us a note to let us know that it was fixed and what the problem had been. The manager kindly gave us a gift certificated for the trouble. All of this was appreciated.This is not a five star hotel, but it is a very decent, reasonably priced accommodation which gets you away from the hustle, bustle of the crowded resorts. It all depends on what you want and how much you want to spend on your vacation. This is nothing to do with the property, but thought that I would mention it for people who are coming to west Maui to stay. If you are travelling from Kahului or Kihei areas to the Napili region from about 3pm-7pm, you will find that there is very heavy traffic up until you get past Lahaina. Allow for the extra time or travel before or after this time to save yourself the frustration.
We arrived in at Napili Shores Resort to what we thought was Maui paradise until we were woken on our first morning to the sound of bulldozers, trucks, jack hammers, drills, sledgehammers from construction noise. This continued EVERY SINGLE DAY. The most unacceptable part of this was No courtesy email from the resort to forewarn us before our arrival so we could make other accommodation arrangements. Insensitive responses from reception staff were basically "You're welcome to leave and go somewhere else" without even considering how fully occupied all alternative accommodation places in Maui would be. I mean seriously who wants to spend their time on a Maui vacation driving around from hotel/resort to hotel/resort praying for vacancies once you're already on the island !! And we even then had to fight with reception staff to ensure that we weren't going to be charged for cancelling early and relocating to other accommodation. NOT what we came to Maui for !!On top of this we heard our noisy neighbour and their children through our wall the entire time we were there. All staff were willing to do was make useless courtesy calls to our neighbour which made absolutely no difference to the noise at all.After 5 calls to try to speak to Norm the manager and leaving my mobile cell number with him, I finally got hold of him and thankfully he allowed us to leave early without penalty.In addition to everything above, Napili is very susceptible to rain and very high winds which rattled our doors and windows and turned our bedroom into a drafty fridge. Driving into Lahaina brought us instant relief with better weather.We also had staff on FOUR occasions knock and enter our room despite having the Privacy / DO not disturb sign clearly hanging from our room door. Not acceptable!The only positives we found was the scenery which is wonderful and the Gazebo restaurant served great food with a view to die for and reasonable prices. The rooms are a good size and well equipped, including kitchenette.Despite other reviews I would never return to Napili Shores......we wore ear plugs the entire time and still suffered from unacceptable noise (including from our neighbour next door) .
The location was perfect. A beach, turtle cove (snorkeling) and pools were a few steps away. The rooms were clean though the advertised cleaning service of every third day was changed to every fourth day. We stayed ten nights and only had one cleaning. The staff are really kind and live aloha perfectly! The layout, however, if you are not beachfront means your room is facing the parking lot with all of it's noises of car's opening and closing, locking and unlocking, intoxicated people returning loudly at 0122 am, sounds of luggage rolling at all hours of the night and the occasional baby crying. It's not an option to close the windows (Miami Windows) as there is no A/C. I had to sleep with earplugs all ten nights. It's hard to avoid noise. Some folks need to get up at 3am to drove to Haleakala for a sunrise viewing or to some early morning whale watching departure somewhere. I get it. It's just the layout of the property that is not conducive for quietness. Heavy sleepers will have no issues.
The site is right by the shore so the description is appropriate, the facility is dated built in 80’s, no A/C so the windows and doors must be left open 24/7. Bed is hard and amenities basic. Kitchen and frig is nice to have. Spa is warm and nice. Older crowd. Gazebo for breakfast/lunch is highly sought after and wait line of 30minutes minimum until noon. Food and service excellent. Good beach to right of property and good Snorkeling in Cove to left of property. Away from tourist of Ka’anpali!Close to DTFleming Beach and Honolua Bay.
Been going to Napili Shores since I was a kid and it is now a wonderful place for us to stay on our annual Maui trip. It seems it hasn't changed at all since the 1970s.... always well maintained, great location, etc.My only knock on the property is the tourists..... often like a senior's centre. We have a lot of privacy in our unit and tend to be off property for much of our stays so it isn't a critical issue.We'll return next year!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 152 rooms
- 2 restaurants, including: 1 a la carte restaurant (Fish and Poi) and Gazebo Restaurant (Breakfast & Lunch)
- 2 pools
- Outdoor whirlpool
- Gift shop
- Tour desk
- Business centre
- Coin operated laundromat
- Internet access
- Barbecue areas
- 24-hour front desk
- Concierge service
Studio with balcony:
- 1 queen-size bed and 1 double sofabed
- 1 full bathroom
- Telephone with voice mail
- Ceiling fan
- Cable television
- Hair dryer
- Clock radio
- Coffee maker
- In-room safe available for a fee
- Internet access
- Iron and ironing board
- Kitchenette facilities including full stove & oven, microwave, dishwasher, sink, toaster, utensils
- Daily maid service every 3rd day
- Max occupancy: 3 adults
Kids Deal - Kids 17 and under stay free when sharing room with parent. Maximum room occupancy restrictions apply.
Free Nights - Stay 5 nights and get 1st night FREE, stay 10 nights and get 2 nights FREE. Applies to All categories excluding the 2 bedroom categories. Restrictions apply.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Napili Shores Maui by OutriggerMaui,United States
- Hotel Contacts
- Extra Info
5315 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-9096
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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