Ritz Carlton Kapalua
- What's Included
This lovely hotel gives top quality service ... what one should expect from a Ritz Carlton. The staff was all excellent, especially dining servers and bartenders. Even the "garden view" room has a great view of the ocean, and other island in the distance, beyond the golf course. The staff said the hotel was not full at the time, so it seemed wonderfully quiet ... the perfect spot to escape the otherwise crazy world. It's removed from town, and other life, so keep this resort in mind anytime you want to get away from it all, and relax.
The staff here is wonderful! However, the rooms in building 1, ground level, seem smaller than when I stayed here last year. The hot water takes a very long time to come in the shower and faucets. Literally wasting so much water just to take a shower was torturous to watch, as I am very conservative when it comes to wasting water. I was told it was because of the location of the room that it took longer get to us.
I've never stayed in a Ritz before and may never be able to again due to the price tag ... but I am now able to say that it's worth every penny. The service here is unbelievable. Just one example: my daughter threw her sippy cup off of our balcony onto a golf course to which we had no access. I called the front desk and it was all resolved within minutes. Someone retrieved the cup - washed it out and returned it clean and with a fresh bottle of water in case by daughter was still thirsty. The Ritz folks are a class act!
From the moment we pulled up to the hotel we felt welcomed. We were given shell leis and escorted all the way to the front desk to check in by a super friendly greeter. The service was outstanding. The grounds were beautiful and fragrant with plumeria in bloom. We stayed in the residences on the first floor in the last building. It had a kitchen, living room, bedroom and lanai. The room was great but I think I would have preferred staying in a room on a higher floor for more privacy from guest passing by as they went from the pool to the building. DT Fleming beach is a short walk. The snack shack serves these amazing decadent milkshakes. You can walk the coastal trail to all the way to Kapalua Bay. About 15 minutes. There are 9 turtles and a white fin shark that live in that bay. They are easy to see. Take your snorkel gear!
The Ritz-Carlton Kapalua is a mix of elegant living and nature . The views of the pacific and the grounds are breathtaking but the access to a nature walk makes it the perfect place for those who like to explore. The staff is welcoming and you get a real sense of the Hawaiian spirit of hospitality from everyone in the hotel. I hope to return with my grandchildren one day --this is a magical place.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 463 Rooms
- 3-level tiered pool
- 1 buffet and 4 a la carte restaurants
- 24-hour room service
- 4 bars
- 2 PGA golf course on-site (fee)
- Putting green
- Non-motorized water sports (fee)
- Dive shop (fee)
- Fitness centre
- Spa (fee)
- Daily cultural activities program
- Tour desk
- Laundry facilities (fee)
- Business centre (fee)
- Wedding facilities (fee)
- Internet (fee)/Wi-Fi
- Jean-Michel Cousteau's Ambassador of the Environment Program (fee)
- Limited resort views
- 1 king or 2 double beds
- Marble bathroom with bathtub and separate shower
- Luxurious bath amenities
- Flat screen TV
- In-room safe
- 24-hour room service
- Hair dryer
- Alarm clock
- Iron/ironing board
- iPod dock
- Private balcony
- Non smoking rooms
- Maximum 3 adults, maximum 2 children, maximum 4 guests total
Resort Location Map
Ritz Carlton KapaluaMaui,United States
- Hotel Contacts
- Extra Info
1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.