Ritz Carlton Kapalua
- What's Included
February 2007 my wife and I spent 5 nights at the Ritz Carlton. Our room overlooked the pool and ocean. The hotel, gym, pool, amenities, and staff were fantastic as you would expect from the Ritz Carlton. Although it's a little further drive to travel to and from, we enjoyed the location in Kapalua since it's more isolated and quieter than Kaanapali. If you don't want to eat at the resort, there are several restaurants within a short walk (sushi, wine bar, seafood, breakfast with a view). There is also an ABC general store right next door which also everything you need to enjoy your stay, including alcohol, smoothies, and hot/cold prepared foods.
My boyfriend and I were fortunate to visit Maui for a week in August 2016 and enjoyed a luxury experience at the Ritz-Carlton, Kapalua. The property is visually stunning and the rooms were everything you'd expect from a Ritz-Carlton property. The beach on the property was nothing special and we preferred to walk a few blocks to Oneloa Bay. Oneloa Bay was full of sea turtles and you were able to swim right next to them. The photos we captured from this point are some of our favorites from our week in Maui.My boyfriend has lifetime platinum status and you get used to having the property provide you with benefits that have been earned, but no such benefits are present at this property. Lifetime platinum almost always gets you two free daily breakfasts, but these were $45/person/day. We decided to take a brief morning stroll to some adjacent properties and enjoyed the same breakfast for $15. The only true negative comment that we have regarding this property is the concierge services. We called many weeks in advance to book a particular luau, but we discovered when we arrived that they were unable to secure the tickets that we requested. Instead, they obtained tickets to a luau that we weren't interested in attending and the luau had the production quality of a high school musical. The food was mediocre and we're fine never attending another luau after wasting $125/person. We also asked for many recommendations from concierge and since they are a third party, we felt as if they were just trying to make a sale and didn't have our true best interests in mind. The staff member that went above and beyond for us during our stay was Bethany at the front desk. She was geniunely nice and went out of her way to make our stay enjoyable. Thanks Bethany!
Jan at the concierge desk made this whole trip amazing for us. The hotel is beautiful and the staff are all incredibly nice but without Jan's services the trip would not have been the same. In less than 30 minutes she had us all set up for the week with fun adventures and amazing dining reservations. Thank you, Jan for making our Anniversary Trip so amazing and memorable.
One of the more incredible vacations we have ever taken! Our room was upgraded to a full condo with a custom kitchen, living room, two full bathrooms, two balconies, and a beautiful master bedroom! We ate on the resort and all of the food was wonderful and the staff spoiled us for the entire stay. Can't wait to vacation at The Ritz in Kapalua.
We really enjoyed our time at the Ritz-Carlton in Kapalua. The property is beautiful. The personnel were extremely professional and helpful. Excellent service. We had a wonderful snorkeling experience with Ambassadors of the Environment. I'm happy that the Ritz is part of the Marriott Rewards program.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 463 Rooms
- 3-level tiered pool
- 1 buffet and 4 a la carte restaurants
- 24-hour room service
- 4 bars
- 2 PGA golf course on-site (fee)
- Putting green
- Non-motorized water sports (fee)
- Dive shop (fee)
- Fitness centre
- Spa (fee)
- Daily cultural activities program
- Tour desk
- Laundry facilities (fee)
- Business centre (fee)
- Wedding facilities (fee)
- Internet (fee)/Wi-Fi
- Jean-Michel Cousteau's Ambassador of the Environment Program (fee)
- Limited resort views
- 1 king or 2 double beds
- Marble bathroom with bathtub and separate shower
- Luxurious bath amenities
- Flat screen TV
- In-room safe
- 24-hour room service
- Hair dryer
- Alarm clock
- Iron/ironing board
- iPod dock
- Private balcony
- Non smoking rooms
- Maximum 3 adults, maximum 2 children, maximum 4 guests total
Resort Location Map
Ritz Carlton KapaluaMaui,United States
- Hotel Contacts
- Extra Info
1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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