Royal Kahana Maui by Outrigger
- What's Included
A fairly basic condo style resort with full kitchens. Located beachfront and close to shops and restaurants.
We arrived on 5/9/2017 at around 8:30pm because of delayed flights. I had booked 2 studios for our party of 4 because studios are supposed to sleep 2 people. We were given rooms 116 and 217. Before completing the check-in I had asked if the rooms were close to each other, they were not. I asked if we could be switched to a 2 bedroom that way all 4 of us could stay in the same room, I was not asking for a FREE upgrade and was willing to pay the difference. I was told that I looked tired and would not be charged the cleaning fee if I wanted to wait until the morning to speak to the manager that came in at 8am, so I said OK. I went to the desk to speak to the manager at 8am and was told she would not be in until 8:30am, went back at 8:30am NO MANAGER and was told she called in sick and to try the next day. I told the girl working the desk what I was wanting and gave her my number. After a day of being out and about we returned to the rooms to find a message stated that no 2 bed rooms were available. So I went online and found that they INDEED had a 2 bedroom available. I went BACK to the front desk to book the 2 bed room and was told again there were none available, after raising a little heck she was able to tell me there was a room available but since it was past check out time I would be charged for my rooms anyway AND CHARGED cleaning fee. I was told to speak with the manager the following morning about cleaning fees. Following morning NO manager. So I got tired of trying to track down the manager. I was charged cleaning fees on the 2 original studios PLUS the 2 bed room. Room 1101 was an excellent room until Mother's Day when the elevator was not working. After attending a Luau we had to walk up ELEVEN flights of stairs and my mother is 78 YEARS OLD!!! ELEVEN FLIGHTS because they did not know when the elevator would be fixed!! On our day of departure the water was off for 2 hours 9am til who knows when, they did post it in the lobby the previous night but such a pain to work around. The lobby was shut down one day of our stay while they painted and we had to enter through the basement. I was happy with the room 1101 and I am rating it a 2 because Hope was an excellent help in getting us a room we could all stay in. I would NEVER stay here again. My next trip to Maui will definitely be at another establishment NOT HERE
First, I'd like to thank Hope & Angie for their wonderful hospitality. Both ladies went above & beyond to accommodate us during our stay! Kudos to both ladies. The lobby & outside are maintained. To our surprise, the workout facility was fantastic. However, we were disappointed in the cleanliness of the rooms & even more disappointed in the mattresses. The parking was awful. The $100 cleaning fee is laughable. What are they cleaning, certainly not the carpet & drapes. The stench meets you at the front door. We'd definitely would not stay here on our next visit to Maui, especially after seeing other properties.
We spent one week at the Royal Kahana. It is a wonderful place. We loved our condo. It was very clean, had all we needed. We ate breakfast on our lanai ( balcony) every morning while watching the ocean waves and the clouds on Molokai. The pool area is great. The only unfortunate thing is that there is very little beach because of the erosion. However, you can still walk out front along the beach and swim and even snorkel.The hotel is well situated with a small mall ( convenience store, small grocery, Maui Brewery, and several other stores) just across the street. There are several restaurants and beachside bar and grill within walking distance.
We enjoy the Royal Kahana and it hospitality. We get the 2 bedroom room. The rooms have always been well maintained and are clean, love that we have a washer and dryer in the room, so we can pack lite. The staff is friendly. Close to Maui Brewery and Dollies (walking distance), both places good to eat at. Very low key property, good place to unwind. Go see Burn'n love. Great show if you like Elvis.
In November, 2015 we first used this resort staying in a Studio unit. Not that impressed with Studio as bathroom was tight on space and warm & humid. Washer/Dryer located in bathroom that contributed to discomfort. Thought we would try a 1 bedroom overview on next trip as resort property otherwise appeared to OK for the price range.Just got back from a May, 2017 stay. Booked unit 1114, a 1 bedroom ocean view/front unit at the same resort and it was great! Room was spacious. Great views of the ocean and the neighboring island of Lanai. Room air conditioning was good and bathroom temperature was pleasant. Next trip will definitely try to book this exact room again if possible. It is a private rental, so you may have to go through Orbitz, Red Awning or Epic Realty. Our booking price included the resort clean up fee that the Resort charges separately at checkout if you book through them.Note: You do not get daily maid service or toiletries replacement (just a starter kit). But there are several near by options to buy replacements for much less than the resort charges for daily maid service (an option).
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 236 units in one 12-storey building
- Restaurants nearby
- Bars nearby
- Fitness centre
- Golf nearby (fee)
- Tour Desk
- Valet laundry (fee)
- Internet access
- Free Parking
Studio Garden View or Simple Saver Studio Ocean View or Studio Ocean View with 1 queen or 1 king bed, plus some with 1 twin sofabed & kitchen (Total occ: 2)
Simple Saver 1-Bdrm Garden View 1-Bdrm Ocean View or 1-Bdrm Ocean View with 1 queen or 1 king bed, plus 1 queen sofabed & kitchen (Total occ: 4)
Simple Saver 2-Bdrm Garden View or 2-Bdrm Garden View with 2 twins and 1 queen bed or 1 queen sofabed & kitchen (Total occ: 6)
All rooms include:
- Ceiling Fan
- Alarm clock
- Hair dryer
- In-room safe (fee)
- Internet (fee)
- Coffee/tea maker
Kids Stay Free - Kids stay free (17 yrs & under) when sharing room with adults using existing bedding.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royal Kahana Maui by OutriggerMaui,United States
- Hotel Contacts
- Extra Info
4365 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-9298
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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