Royal Lahaina Resort
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We got to the front desk for check in and were told our cottage Mtn view wasn't ready. We were asked if we would like a ocean view room in the tower? Well no brainer yes the beach was great both pools wonderful hot tub a little bit to hot. The restaurant has a breakfast special if you come from the east coast of the USA it's a hit. Castaways is a walk next door Black Rock beach for touch lighting at dusk is a short walk down the beach path also shopping just a little further. We had a Harley Davidson rental for our 4 nights Lahaina is a short ride away couldn't ask for better. The Luau on the property is excellent go preferred seating.
I had stayed at the Royal Lahaina three times prior to this visit, never again !!! I prepaid for a stay at a cottage nine (9) months prior to my stay & when I checked in. I got a cottage that was horribly run down !!!! Smelled terribly, the laminate flooring was coming apart and base boards that were rotting !! I went to front desk to complain about quality and conditions of room, the manager remained within his/her office as the front desk rep Teresa went back and forth. There solution was having me pay an additional $250 to move to a tower room. Now I paid nearly $400 a night for cottage but rather than comparing apples to apples...price of cottage vs price of tower room at time of pre payment, they used current price, nearly double for tower room in order to move. They should have simply moved me to another room at no additional fee.The resort looks run down with maintenance required and very neglected...as evident in my cottage and throughout the resort. The lack of customer service skills and professionalism by the management team are evident in the resorts as a whole. Avoid !
Imagine our great surprise, amusement--and delight--as we pulled up to the hotel in our rental car in the dead of night and realized: Oh my gosh, we'd stayed here briefly before during a first, quick visit to Maui 10 years ago! (Memory can be both kind and cruel.) This time, our visit was much longer, so we got to experience the resort more in depth.The place is just as we remembered it: lovely, spacious rooms; lovely grounds and beach; friendly and attentive staff. And very reasonably priced considering resort prices on Maui. We will definitely return if we ever make another trip to Maui.
We stayed here for 4 nights and I am so happy we chose this hotel - the staff was friendly and the hotel grounds was clean and beautiful. The beach is right there and the sunsets are breathtaking - what more can I say. The food is decent as well and there is a small supermarket walking distance from the hotel. We did not take a long walk but the hotel connects to a nice running/walking trail - a lot of people were running. The only reason I am not giving this a five star is because our shower kept flooding (we stayed in the main building). Also, we were in August when Maui could have been affected by the double hurricane - the staff could not care less when we inquired.
The Ka'anapali area of Maui is riddled with resorts that shoot up and down the coast. We had stayed at this particular resort because of the great rate that we found, and the fact that it seemed to be in the middle of it all: Ka'anapali beach and Blackrock beach were a few minutes away. Napili and Kapalua beaches about 10 minutes north. Front Street was extremely close, and although there was a single road to get in and out, it seldom was heavily backed up.As for the resort itself, the staff was very accommodating: even though we had to wait an additional hour for our room to be ready, we received a free room upgrade along with a food credit for the inconvenience. The room itself was renovated, and a very comfortable retreat every night we had come back from an adventure-filled day. The grounds were well-maintained, and for the most part it was fairly quiet. The only gripe I had was the parking. For starters, the parking spaces were very small. Additionally, starting around 5:30-8:30pm when the Luau started, parking became very scarce, which to may seem unfair to many resort guests that are returning from their day.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 506 rooms
- 2 restaurants
- 2 bars
- 3 pools
- Spa facilities (fee)
- Golf nearby (fee)
- Tennis courts (fee)
- Gift shops
- Beauty salon
- Tour desk
- Valet laundry (fee)
- Room service
- Business centre (fee)
- Internet (fee)
- Parking (fee)
- 1 king bed or 2 double beds
- Sound system with IPOD and Mp3 dock
- Shower only (Total occ: 4)
- Located throughout the resort gardens
- Full bathroom with tub
- 2 double or 1 king bed (Total occ: 4)
- TV with pay-per-view
- Alarm clock
- Shower (only)
- Hair dryer
- In-room safe (fee)
- Internet access (fee)
- Coffee/tea maker
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royal Lahaina ResortMaui,United States
- Hotel Contacts
- Extra Info
2780 Kekaa Drive Kaanapali Beach, Lahaina, Maui, HI 96761-1992
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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