Royal Lahaina Resort
- What's Included
Wonderful hotel in Lahaina. Lots of activities/restaurants close by. Staff was attentive and friendly. Rooms were clean and welcoming. Wonderful views. Bigger hotel and fairly busy so not for someone looking for a "quiet" experience. Beach was nice. Services and luau were a bit$$
The staff was extremely friendly and helpful, the rooms very nice. We upgraded from partial ocean view to ocean front. Spendy but so worth it, we could watch the whales from our balcony. Food was very good as well.
First of all, we ended up in a high ocean-view room, and enjoyed the sunshine in the grounds and the great oceanside happy hour. Getting there was not so pleasant. When we arrived in late afternoon, they told us there were no more rooms in the tower, so they "upgraded" us for one night in one of their "cottages". Ground floor, a bit musty, 1970 vintage everything including floors, walls, and plumbing. It was a lot like a hunting cabin with two double beds. But we could not unpack because we were moving the next day. Sometime in early afternoon they came after our stuff and took us to our tower room, but in the meantime we lived out of the suitcase. Once we were settled, it was a pleasant experience. We were told that we would receive three days of free parking ($15 each) and a fruit bowl for our troubles. We called several times for the fruit, which finally arrived on the last day. The grounds and pool were nice and there was shopping nearby. Every day from 2 til about 6 they had a few reduced priced drinks and snacks. There was a stage with a singer and guitar player and a lady that occasional danced the hula to one of his songs.
This is a nice hotel. Nice grounds, nice tropical gardens and is overall well kept. Plenty of space and features it's own shop, spa, gym, laundry and ice cream shop. Which, you will all need unless you have a rental car or don't mind the walk to the village. Firstly, when we arrived one of the bell men was a tremendous help. I cannot recall his name but he was youngish and bald (apologies!). He helped us around, pointed out all the facilities and showed us to our room. He was very friendly and got our stay here off to a good start. We were staying on level 3 in the tower in a standard room. We had a glimpse of the ocean and a nice view of the golf course. The room was large, clean and looked somewhat modern with an old Hawaiian vibe which I enjoyed. Bathroom was smallish and it featured no bath. The fridge also was tiny! The room smelt like mildew to an extent mixed with a strong cleaning odour. It lingered for the first few days. The bathroom in our room was built obviously uneven. Whenever you had a shower water would make its way through the bathroom, down the washroom area and to the door. We used nearly all our towels trying to soak up the water each time one of us had a shower. Also, when your neighbour opens and closes their balcony, especially at 5am, you'll hear it! Wifi either works or it doesn't. Most of the time, it doesn't. However, after our second day the cracks started to show. Housekeeping forgot about us for days on end. We went a total of three days without housekeeping. Which was a massive deal as we NEEDED fresh towels. We didn't mind so much our sheets and soaps etc but our towels were dirty and soaking wet. Not to mention we were sharing the one towel as the rest of ours were on the floor soaking up water the entire time. We called the front desk about 4 times on each occasion, were told housekeeping were coming with fresh ones. They never did. Each time we were told we probably had the do not disturb sign on the door, which wasn't true. We ended up using our beach towels on day two. When housekeeping does come, theres no set time. They could be next door cleaning at 8am, and then cleaning your room at 4pm. The dining room/restaurant was nice. Hostess wasn't overly happy but showed us to our seat at least. Servers were okay, not the happiest bunch but eh. Our two favourites were Jake (? again sorry if it isn't the correct name) who was so lovely to us each time we dined, and as vegetarians at the hotel there were next to no options for us. However, Jake made sure we could eat there and always found a substitute for us. Another gentleman, whose name I didn't catch (late 30s? Islander appearance) was also another amazing waiter of ours. Our meals were always perfect when those two served us. Besides the bell man I mentioned earlier, I found the majority to be quite brash. Shop assistants just wanted you out and got angry when you gave them a note bigger than a $50 and would roll their eyes hoping you'd magically conjure up the exact amount of change on the spot. Additionally, whilst waiting for an uber we were informed we shouldn't use the service. After implying we were fine using them and trusted their services more than the Taxi's here, we were told stories of tourists being murdered and assaulted whilst using it. They also told us we don't know how people in the islands work and that most were horrible. Lovely! We didn't need to hear that and should have been left on our way. What service we used to get from A to B in the area was of no one at the hotels concern, much like us starting our day with tales of our forthcoming murder on account of a crazy uber driver. The rest of our stay was okay. It's in a nice location, the beach is a 5 second walk from the pool. So having that at your door step was great. The sunsets by the pool are magical.Overall, no not worth the money and I would not stay there again. The staff looked bored, annoyed and probably overworked. Besides the three people I mentioned, all were quite average.
Where do I begin... Nestled on beautiful Kaanapali beach, this hotel has it all - great views, nice amenities, free shuttle to neighboring shopping center and other Kaanapali Beach properties and restaurants, and a very good restaurant and bar on site. The staff was both amicable and helpful. The rooms were clean and tastefully decorated. My only complaint was parking in that we were sometimes forced to park a block away from the hotel entrance. However if you were willing to spring for the valet service parking would never be a problem. I will come here again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 506 rooms
- 2 restaurants
- 2 bars
- 3 pools
- Spa facilities (fee)
- Golf nearby (fee)
- Tennis courts (fee)
- Gift shops
- Beauty salon
- Tour desk
- Valet laundry (fee)
- Room service
- Business centre (fee)
- Internet (fee)
- Parking (fee)
- 1 king bed or 2 double beds
- Sound system with IPOD and Mp3 dock
- Shower only (Total occ: 4)
- Located throughout the resort gardens
- Full bathroom with tub
- 2 double or 1 king bed (Total occ: 4)
- TV with pay-per-view
- Alarm clock
- Shower (only)
- Hair dryer
- In-room safe (fee)
- Internet access (fee)
- Coffee/tea maker
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royal Lahaina ResortMaui,United States
- Hotel Contacts
- Extra Info
2780 Kekaa Drive Kaanapali Beach, Lahaina, Maui, HI 96761-1992
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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