Royal Lahaina Resort
- What's Included
We just completed a 3 week stay at the Royal Lahaina Resort. I must say it was our best time ever. We have stayed at this property several times and each experience has been better than the last. Our room was upgraded for our 50th Anniversary. It was amazing. From the time we stepped out of the cab, it was Welcome Home for the bellman. The entire staff went above and beyond during our stay. Jason, one of the managers, retrieve his personnal computer and hooked up to one of the TV's so we could continue to watch the Washington State football game which had been preempted by another collage game. This is service!Ford and Braullio were awesome in setting up our 50th Anniversary Dinner. The resort baked us a suprise cake that was awsome. The bar tenders, Rebecca, Eric, Richard,Mark, Ginny, and Jose were always attentive and made exceptional cocktails. Rosario at the front desk, Gilbert and all the bellmen, and housekeeping made us feel at home. We attended the Luau at the Resort and it was very entertaining. We recieved VIP treatment the whole time.We highly recommend a stay at this resort. You will not be disappointed. We will return again. We look forward to seeing our Ohana when we return.
Not really sure how to fairly rate this resort... but will start with day one. My wife and I arrived late at night. 9pm, so midnight our normal time. When I went to check in, the receptionist asked me to hold. Was waiting for 30 mins for him to come back and let me know the reason for holding was. He finally appeared from the back and told me my ocean front room was not available but would upgrade me to a cottage, the following day. I was bummed out but didnt feel like escalating the situation, so I agreed. That night, they put us on the 5th floor with a partial ocean view. Which wasnt bad but had 2 full beds instead of a king or a queen size bed. Again, whateves, only for one night. The next day my wife and I went exploring and came back to the hotel around 4pm. When we arrived I went to the front desk and asked if my room (cottage) Was ready. The said yes and that if I could my stuff ready to move. When I arrived to my temp room, there was what seemed to be the house keeping manager, rushing us out of the room like we had messed up. This trip was my anniversary trip and didnt want to cuss anyone out infront of my wife and make it sour moment. So in my mind I had some choice word for the resort and staff... we arrived at the cottage which was the farthest one from the tower, so had to walk about 10 mins to the parking lot or 5 mins to the hotel. The ac unit was not working properly, couldn't get it to stay on, the view was not ocean side, it was garden view with 2 full size beds. It was a ground level cottage which had a little patio and it was 10 seconds away from the beach. The resort is ok. Staff doesnt seem to care about your stay since I imagine they are always busy. Oh yeah, and I would have understood the entire situation if the hotel was super packed. It wasnt... in a nut shell. Ok hotel, great beach access, no resort fee, $15-$20 parking fee per night, no customer service skills, outdated rooms. Would I stay here again? Maybe if I get what I paid for, the cottage was not an upgrade from the ocean front view. I would recommend you call a day before your arrival to confirm if the room you paid for is ready.
We have stayed at the Royal Lahaina Resort on multiple occasions and would not consider staying at any other property in Maui. The check in process was fast and easy, Every day we were greeted by the housekeeping & bell/valet staff with welcoming smiles and always said good morning to us by name. The restaurant staff were always super friendly. While this property does not have an infinity pool or swim up bar, they do have a beach bar that overlooks the pool and ocean it is open from noon - sunset (approx 6:00 pm) and offer Happy-hour drinks. There are 3 beach access points from the property which allows for easy use of the beach. This property has its own Luau which is always a fun experience and a short walk from the tower rooms. The views from the rooms we have stayed in are always impressive. The rooms are decorated with an island theme/feel and are a good value.
Do not stay here if you want to have any sort of fun. Royal Lahaina are too strict, indecisive and irrational. We were asked 4 times to change our after party location and activities 4 times in one night!!! Every time we were asked to move, we complied with Royal Lahaina's requests but unfortunately after 20mins, security came back and asked us to move again. We eventually were asked to either drink on the main road or on the beach. The beach was dangerous that night because there was massive swell right on the shore. Thanks Royal Lahaina for moving us from a safe location to a dangerous one........not. The only reason they get two stars rather than one is because they went on to apologise to the groom of the wedding we attended at their resort the following morning. They were in the wrong and they knew it but just like when a referree makes the wrong decision in game but apologises for it only after the game is over..........it's too late Royal Lahaina. The night was well and truly over, sucked of any fun remaining by security at Royal Lahaina. An apology the next day is just too late.
This is the second time I have stayed at the Royal Lahaina and it was perfect. This resort is only rated at 3.5 stars but we were treated like 5 stars. I sat at the bar and watched football while I also had a beautiful view of the water in the background. The room was nice and clean and had a fridge. I had a partial view of the ocean and at night I left the sliding glass door wide open so I could hear the waves crashing on the beach.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 506 rooms
- 2 restaurants
- 2 bars
- 3 pools
- Spa facilities (fee)
- Golf nearby (fee)
- Tennis courts (fee)
- Gift shops
- Beauty salon
- Tour desk
- Valet laundry (fee)
- Room service
- Business centre (fee)
- Internet (fee)
- Parking (fee)
- 1 king bed or 2 double beds
- Sound system with IPOD and Mp3 dock
- Shower only (Total occ: 4)
- Located throughout the resort gardens
- Full bathroom with tub
- 2 double or 1 king bed (Total occ: 4)
- TV with pay-per-view
- Alarm clock
- Shower (only)
- Hair dryer
- In-room safe (fee)
- Internet access (fee)
- Coffee/tea maker
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royal Lahaina ResortMaui,United States
- Hotel Contacts
- Extra Info
2780 Kekaa Drive Kaanapali Beach, Lahaina, Maui, HI 96761-1992
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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