Sheraton Maui Resort
- What's Included
The facilities are great! The grounds are beautiful. The rooms are spacious. The staff was friendly and helpful We stayed here for 4 nights and we were upgraded to a fabulous ocean veiw room. You could hear the crashing waves when our patio door was open. The beach at the hotel was very clean and there were plenty of sandy areas to post up and swim for the day. You could even snorkel at the beach. While the pool is very large with tons of chairs to use the hot tub is very small. The pool also closes at 8pm and the staff enforces the closure. Dining on site is very pricy. But to be fair we were staying in the middle of all the resorts and all dining in the area was pricy. We went grocery shopping the first day and saved by eating breakfast in our room and packing snacks. We worked with Susan at the travel desk to set up some activities. She had a great personality and was more the helpful. SHe made a bunch of calls to get the best prices and even checked the weather to make sure we made the right activities based on the weather. She booked us on a discounted sub tour and found us a great luau for our first experience. Stop by her desk and let her book your activities.
My wife and I returned to the Sheraton Maui Resort & Spa for a couple nights this past week and could not have been happier - we absolutely love this resort. We actually got married at this resort back in October of 2015. Upon our return we kept saying how great it was to be back here and how much we love this resort. In fact, we ended up at the Westin Ocean Villas Resort for the remainder of our trip due to a package deal and found ourselves returning back to the Sheraton to spend the day and continue enjoying this beautiful property. Pros: Fantastic snorkelling, great views of the ocean, amazing pool areas that wrap around and flow nicely into one another. The landscaping is exceptional, happy hours all the time for drinks at three different bars and the service is wonderful here. The room was spectacular as well, very nice complimentary upgrade during our stay. Valet parking is complimentary upon arrival for the first nice as well which is a nice perk. Cons: A little dated in some areas and no kitchenettes for people to make food if that's what you're hoping for. We already knew this but for people who have kids and want a room with cooking abilities this isn't the resort for you. My wife and I will always continue to show and express our love for this property, it truly is one of the best we have stayed in during our travels in North America.
OMG, we totally fell in love with this place after checking in, total paradise. The restaurants, the bars, the rooms...everything was perfect. They have a really nice beach and the best snorkeling in Kaanapali. We will definitely be going back here the next time we go to Maui! The picture I posted was from our room balcony, gorgeous!
The guest rooms are a bit dated but the pool and location are great!The Sheraton is right on Black Rock beach which offers great snorkeling. We saw fishes and big turtles here.The pool is very cool too. Though not huge, they do have these red bean bags around the pool that you can use to float around the lazy river. There is a restaurant and bar service by the pool.Our room had a great view to the Black Rock and it was a good size. However, the bathroom is a bit dated and there were some ants on our vanity. I also enjoyed that it was close to the village where you can go to get groceries (great poke at the supermarket!), and it's also near the Old Lahaina Luau (I believe they have a shuttle too).It's all about location, location, location!
The rating is really 3.5-4.0. We stayed at the Sheraton which was a fantastic property. The views are stunning. I lowered the rating since the rooms haven't been upgraded in a while. The rooms that I booked were on the 1st floor and were a little musty smelling. My parents room had a clogged bathtub and one other problem. The staff responded quickly and fixed the issues. The staff is friendly and responsive. The food is great too. We ate at the Cliff Dive Grill and at the Blackrock Kitchen. The Cliff Dive Grill is located poolside and has good drinks and food. Blackrock Kitchen had great seafood. If you're going to drive to Mama's Fish House, leave early. Traffic is pretty heavy during the weekday. It took us almost an hour and a half to get there. If you're going to shop, Whaler's Village is walkable (about a 1/2 mile). The spa was also fabulous. I did an 80 minute facial and my mom did a 50 minute massage with a 25 minute mini facial. It was pure bliss. All-in-all we were pleased with our stay.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 508 rooms in six 2 to 6 storey buildings
- 4 restaurants
- 3 bars
- Kids pool
- Pool bar
- Fitness centre
- Spa facilities (fee)
- Golf nearby (fee)
- Golf desk (fee)
- Tennis (fee)
- Gift shops
- Beauty salon
- Tour desk
- Valet laundry (fee)
- Coin laundry (fee)
- WiFi internet
- Room service
- Supervised kids activities (fee)
- Watersports (fee)
- TV with pay-per-view
- Sony PlayStation (fee)
- Alarm clock
- Hair dryer
- In-room safe
- Coffee/tea maker
Partial Ocean View with 1 king bed (Total occ: 2)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sheraton Maui ResortMaui,United States
- Hotel Contacts
- Extra Info
2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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