Sheraton Maui Resort
- What's Included
The pool staff were short on customer service. After inital frustration of finding towels and get wristband, we were hassled more then once in less then 2 hours, and we had not moved from our chairs. The initial check in staff said bell boys would not deliver luggage to rooms however they did go with us taking bags on cart. The property is large not well marked . And we didnt see any carts for older, hamdicap or injured guests.
Best beach front hotel and resort. You can not get any closer to the ocean. The black rock provides the best cove for swimming and snorkeling. The ocean front rooms are roommie and beautiful. The pillows in the room gave us the most deep and comfortable sleep too.
We were very happy with our stay at the Sheraton Maui. The free shuttle service was a great perk it saved us so much money. The staff was friendly and helpful. The pool area was well kept. We would definitely go back.
I love this hotel! I was torn between The Westin or Sheraton. So glad I stayed at The Sheraton! The grounds are beautiful! The beach is amazing! The sunset cliff diving ceremony is a treat. The pool is nice. There's a path along the back of the hotel that passes all the resorts and Whaler's Village. Lahaina is just a couple miles away. On a side note, I've been to Oahu and was annoyed by all the pigeons. Here in Maui, there aren't as many pigeons. When I went to The Westin, they had a lot of little annoying brown birds flying around the food and restaurant tables. Sheraton has considerably less. We are returning to Maui and will definitely stay here again.
The Sheraton Maui has a prime location at the Kaanapali beach and is directly at the black rock (snorkeling / turtles) which is great for the hotel guests, but also for guest from other hotels to take a refreshing shower / swim in the nicely designed pool after they spend some time on the beach. As such I can understand that they try to control access, but there must be smarter ways to do this. I have seen many none guests taking showers, or a swim in the pool or leaving their trash there. I'm all for removing towels on busy days from sunchairs, if it is a busy day and people spend a few hours somewhere else, by the way nothing unusual at most of the other resorts, they just do it only a little bit more secretly and respectful of the hotel guests. The room had a wonderful view, it was clean, the bed comfortable but carpet needs a make over as the carpet was kind of wet all the time.The resort fee, also again nothing to opt out and a nice way for MOST resorts on Hawaii to get extra money is with 25 USD kind of normal, still wondering if they don't make enough money on the very expensive rooms and why not simply calculate it in the room fee anyway.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 508 rooms in six 2 to 6 storey buildings
- 4 restaurants
- 3 bars
- Kids pool
- Pool bar
- Fitness centre
- Spa facilities (fee)
- Golf nearby (fee)
- Golf desk (fee)
- Tennis (fee)
- Gift shops
- Beauty salon
- Tour desk
- Valet laundry (fee)
- Coin laundry (fee)
- WiFi internet
- Room service
- Supervised kids activities (fee)
- Watersports (fee)
- TV with pay-per-view
- Sony PlayStation (fee)
- Alarm clock
- Hair dryer
- In-room safe
- Coffee/tea maker
Partial Ocean View with 1 king bed (Total occ: 2)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sheraton Maui ResortMaui,United States
- Hotel Contacts
- Extra Info
2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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