Sheraton Maui Resort
- What's Included
The view from this hotel pool and beach area is great although we didn't get such a good view from our hotel room. We booked through a 3rd party vendor so my Platinum SPG membership didn't count for much of anything. The pool and hotel services are very kid friendly so my grandson did have a great time. It is a convenient walk to the Whaler's Village and shopping area. It is also a short walk to the Westin that when I saw their pool area I thought it was even more kid friendly than the Sheraton. Service in the Black Rock Kitchen was terrible and the breakfast buffet area isn't kept clean and stocked. How the wait staff even expect a tip is beyond me. The omelet bar serve to order was good but lines tend to be too long. The host/hostess staff is a little snippy at times and not very pleasant. The front desk service is decent and try to be helpful but your SPG Platinum membership doesn't give you any special service but maybe a shorter line to wait in get service. Housekeeping was excellent, pleasant and helpful. I am not sure I would book this directly through SPG at the slightly higher rate as I wasn't impressed and from other SPG members don't think they were either. I travel a lot on business and though on a family pleasure trip it wouldn't be my choice for even a convention.
This is a lovely Resort, beautiful landscape, fantastic location, faultless accommodation We stayed in a family junior suite overlooking the garden with oceanfront view - very spacious and relaxing The staff were all wonderful particularly Gabriel at reception Staying in the Junior suits gave us access to the lounger for evening drinks and breakfast of a morning - the evening snacks and drinks were very pleasant taking in the view over Kananappali BeachThe smores at the beach were a hit with our twin girls Great stay
Since my daughter had a school trip on the Big Island with her class, my wife and I decided to go to the Sheraton Maui for a nice weekend getaway.The property is huge and if you haven't been there before, it's easy to get lost. They gave us a nice Ocean view room right on Black Rock (view attached). We had buffet breakfast every morning (lucky it was comped since it's 40++ a head) but service was wonderful. The pool was perfect as well but you have to hit the beach (pics included). Lots to see when you snorkel. The mini cabanas by the pool for some reason is cheaper than getting 2 chairs and an umbrella beachside.The pool wasn't too cold and what I love about the property is that even when full, it doesn't seem too crowded.The exercise room was ok but needs newer equipment. Lots of cardio vs weights.The teppanyaki restaurant is an absolute gem and good value for the price. Always fun to meet other travelers.Checkout is what prevents our stay from being higher- no TV checkout and only 1 person doing checkout?!? Really?Housekeeping is solid and the aloha shown by staff is infectious. Will definitely come back!Ps- if you have Kamaaina discount, be sure to use it😃
We stayed here once before and loved it so we decided to come back again with our girls and bring both sets of parents. Everyone in our group loved it as well. They really provide great customer service, great food, and the rooms on Black Rock were amazing! The view was so beautiful and the rooms were in a more quite area of the resort. It was a great 2 weeks in Maui. WE would defiantly go back to the Sheraton! The pool is large with the lazy river part. They had activities daily the girls were able to participate in.
Staff is very attentive. Will answer any questions and try to help in any way they can. I recommend the Mai Tai Bar. Stiff drinks. Black Rock is a great snorkling area and swimming. Sea Turtles swim right up to the edge of the beach. Clean Rooms and great views.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 508 rooms in six 2 to 6 storey buildings
- 4 restaurants
- 3 bars
- Kids pool
- Pool bar
- Fitness centre
- Spa facilities (fee)
- Golf nearby (fee)
- Golf desk (fee)
- Tennis (fee)
- Gift shops
- Beauty salon
- Tour desk
- Valet laundry (fee)
- Coin laundry (fee)
- WiFi internet
- Room service
- Supervised kids activities (fee)
- Watersports (fee)
- TV with pay-per-view
- Sony PlayStation (fee)
- Alarm clock
- Hair dryer
- In-room safe
- Coffee/tea maker
Partial Ocean View with 1 king bed (Total occ: 2)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sheraton Maui ResortMaui,United States
- Hotel Contacts
- Extra Info
2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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