Sheraton Maui Resort
- What's Included
I have stayed at the Sheraton before and upon returning it was even better than the first visit. From check in to check out, I was treated very well. It is located at famous black rock where people come to snorkel. Black Rock Grill has excellent food. They have a free shuttle that takes you to the other Starwood resorts and to Lahaina. I plan to return.
We stayed at this hotel in mid September for 6 days and had a wonderful time. Right from the start the service was excellent. On arrival valet parking was free for the first night and bags were brought straight to our room very quickly after check in. Check in was quick and the lady who helped us at reception was very kind and friendly, she was able to find us an upgraded room in building #5 with ocean view. We were offered bottled water while waiting in line for check in too, which was nice. We requested a crib for our 1yr old child and that was set up for us in our room. Our room was spacious and clean, with a nice view overlooking the ocean and black rock. We found the bed to be very comfortable and have no complaints about the room. The location of this resort is perfect, it is as close to black rock as you can get and the snorkelling was good. The beach is beautiful and the grounds of the resort are stunning and well maintained. The pool was excellent, good size, clean and water temperature was perfect. There were a lot of chairs around the pool so no issue getting one. The resort restaurants offered a good selection of food, however they could get a bit pricey but a short walk away was a shopping complex with some nice restaurants. Also Lahaina was a short drive away so definitely more food options there. We had a wonderful time at this resort, service was excellent, room was clean staff were friendly and locations was great. I would recommend this hotel to anyone, and would stay here again on our next visit to Maui.
We stayed at the Sheraton Maui over Christmas - Dec. 25th - 31st - and had a wonderful time. The staff were all welcoming and friendly, we arrived very very late (1am) and we had a bellhop waiting with a golf cart to whisk us and all of our luggage to our room. We had to switch rooms the next day as booked a single night after our initial reservation and was in a different room category however once again they were helpful and let us stay in the original room until our next room was ready so our daughter could have her nap on time. Both of our rooms were amazing, plenty of space, the bathroom was huge. We were in Lahaina Hale (I believe that's what it was called) for the majority of our stay. They are in the mist of renovating that building now so I couldn't tell if the room was updated or not as I didn't find it to be that outdated, the only draw back I had was the water pressure wasn't as good in that room as it was in our initial room.The breakfast buffet was good however i found the price to be a little expensive given the amount of fees you are already paying (38USD for a buffet is steep even in Hawaii), we ended up going mostly to the coffee cart and spending about 25USD total vs 38USD each. But even then 6$ for a plain cup of coffee was too much! If we do it again I think I would buy milk at the grocery store and make coffee and breakfast in my room. We had one of Hank's hot dogs....save your money they were just like a costco hot dog but with more toppings. Its 60USD for 4 hot dogs and fries....awful....Had dinner one night at Black Rock and it was good but I wasn't blown away and we didn't go back as we had better meals outside of the hotel for less.The pool was beautiful but far to cold for our little one so we didn't get to experience but it but the beach access was perfect and the walk to Whalers Village was easy so we enjoyed going down there for meals and shopping.Didn't take advantage of the resort shuttles as we rented a car instead but apparently it is great. All in all it was a wonderful vacation and we would certainly stay there again!!
Very nice resort on the beach. We got a very nice room facing the sea and could enjoy seeing dolphins and whales from first day. The hotel is located close to other hotels like Westin and Hyatt as well as Whaler village. This gives you a large choice of restaurants. You are at the Whaler village within 10 min walk along the beach. Free shuttle bus to Lahaina where you have shopping malls and restaurants. Lunch can be taken at 2 places by the pool or can be delivered to your chairs.I took a package with breakfast at Club lounge and evening drinks. I was not impressed by the breakfast at all - you enjoy a nice view but choice of food is restricted. The evening drink is nice but too many people queuing. The other problem is space around the pool. Too little seats which forces you to go down around 7.30am to put your towels on some chairs. Overall very nice stay in Sheraton Maui.
Everything about the property was beautiful! However, the shower filled up with water while we were at dinner. Maintenance arrived quickly and got it to drain. The next morning while we were leaving, we noticed that it had stopped up, again, and was not draining. Nonetheless, the resort is a wonderful place to stay.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 508 rooms in six 2 to 6 storey buildings
- 4 restaurants
- 3 bars
- Kids pool
- Pool bar
- Fitness centre
- Spa facilities (fee)
- Golf nearby (fee)
- Golf desk (fee)
- Tennis (fee)
- Gift shops
- Beauty salon
- Tour desk
- Valet laundry (fee)
- Coin laundry (fee)
- WiFi internet
- Room service
- Supervised kids activities (fee)
- Watersports (fee)
- TV with pay-per-view
- Sony PlayStation (fee)
- Alarm clock
- Hair dryer
- In-room safe
- Coffee/tea maker
Partial Ocean View with 1 king bed (Total occ: 2)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sheraton Maui ResortMaui,United States
- Hotel Contacts
- Extra Info
2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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