Sheraton Maui Resort
- What's Included
No, it's not the best hotel in Kaanapali, its restaurants are mediocre, it is the oldest (65) and first hotel in Kaanapali, and the interiors are basic and tired, but there is no better location than this. The hotel is located right by black rock (site of perhaps the best shore snorkeling in all of Hawaii), has a superb beach and incredible pools. Service throughout is friendly and competent. We stayed in a deluxe oceanfront suite in building 6 (on top of black rock) and loved the location, the relative solitude, the large and comfortable suite, and the incredible views. As SPG gold or platinum members you can get free access to the na hoku club lounge which is open in the morning and evening. Attention to management - this club in nothing short of an embarrassment to you! The food is horrific (quality, variety and freshness). It would cost relatively little to improve it. If you are going to offer warm dishes please make sure they are edible. Does the fact that nobody eats it tell you something? Also please do something about the harsh and flat coffee. No reason for that in the land of Kona coffee. All in all though, and primarily because of its location this is still my favorite place to stay in Maui.
We stayed as a large group to attend a function. On arrival, although we had the first function to attend at 3.00pm was told we could not have a room until 3.00pm. Eventually when asking for the Manager was found a room. We had paid for a garden room and this was the room were given on the ground floor, overlooked the tennis court and a walk way so noisy and no privacy, no sea view of course. The room was functional, lacked space for three people (only TWO drawers) and did need renovating. For the cost in AUD $550 per night could have stayed in a sea view penthouse in Sydney so found it very disappointing. The twin beds were not really suitable for two people to share, and I found the bed very hard and uncomfortable. Had to ask for third towel, glass etc. Did not encounter any staff at all in the four day period that was particularly friendly, long wait at reception desk and for food at the cliff bar. Saving grace....location and the grounds, free shuttle bus. Would try the Westin on our next visit.
we stayed at the Westin so we were able to use this property as well. the beach is great when the surf is down (which it was for us). the Blackrock is great to swim out to, jump off of and snorkel around. lots of fish and clear warm water. great lunch menu at the bar and of course drinks. you can rent a cabana and have service come to you. worth it for a party of 5. kids never use the cabana and so the shade is always available.
The rooms and the conference facilities were outstanding. All rooms had ocean views and the beach was fabulous. Snorkeling right off the beach. Loved the dining options and the pool bars. The pool was nice, too.
Husband and I are gold SPG members. We paid for a deluxe-ocean view rooom and were truly dissapointed. The room was extremely basic, with a weird smell coming from the bathroom, old carperting and overall tired room. The view was more partial than true ocen view. Food is very basic as well. Needs more variety and creativity. There are great places for drinks down the beach. Also, better places to eat. The breakfast buffet is good. Will not stay here again on our next trip to Maui.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 508 rooms in six 2 to 6 storey buildings
- 4 restaurants
- 3 bars
- Kids pool
- Pool bar
- Fitness centre
- Spa facilities (fee)
- Golf nearby (fee)
- Golf desk (fee)
- Tennis (fee)
- Gift shops
- Beauty salon
- Tour desk
- Valet laundry (fee)
- Coin laundry (fee)
- WiFi internet
- Room service
- Supervised kids activities (fee)
- Watersports (fee)
- TV with pay-per-view
- Sony PlayStation (fee)
- Alarm clock
- Hair dryer
- In-room safe
- Coffee/tea maker
Partial Ocean View with 1 king bed (Total occ: 2)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sheraton Maui ResortMaui,United States
- Hotel Contacts
- Extra Info
2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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