Westin Maui Resort and Spa
- What's Included
We traveled to Westin Maui in December 2016. We stayed in a smaller garden view room with a king bed. The room was adequate, but nothing to write home about. The resort itself was outstanding. We had breakfast included with our room and the beachside views that we enjoyed made our trip much more enjoyable. The concierge was very helpful with finding us a luau and sunset cruise dinner. The beach was quite enjoyable and was a short walk to Black Rock for some really good snorkeling. The only knock on the resort is parking. The lot is way to small for the number of room and even though valet is free when the lot is full, it was a bit tricky getting in and out.
Can't go wrong staying at the Westin in Maui we snorkeled zipp-lined most of the activities that we did we're within reason of driving from the Westin. Mai Tai's at Kinos are the best I tried them all LOL!
"The Westin Maui Resort and Spa", not to be confused with "the Westin Kaanapali Ocean Resort Villas", is located in a prime spot of the Kaanapali beach, next to Whalers village and both are pretty close to center of the Kaanapali beach paved boardwalk that connects the Hyatt Regency on the southside to the Sheraton at Black Rock on the northside. Kaanapali beach continues North of black rock but the paved boardwalk doesn't cross black rock, so anything North of Black rock is considered North Kaanapali beach and anything south of black rock (Sheraton to the Hyatt Regency) is South Kaanapali beach. This great prime center location is a great convenience with an easy walk to any of the restaurants at the Westin or a short walk on the beach to any of the restaurants at any of the other resorts. Whalers village with all its shops and restaurants is a very easy walk from the Westin. Unfortunately the Westin does seem to be noisier than the Sheraton or the Hyatt (likely due to is prime center location) or perhaps they just nosier guests. The grounds are very nice and well maintained with nice pools (though again tend to be noisy and crowded). When we stayed November 2015 the rooms had just been recently renovated (believe was late 2014 or early 2015). The rooms were very nicely finshed, truly putting their sibling (Sheraton) and competitor (Hyatt) to shame. The Westin has a very nice shower and like most Westins offers the wonderful "heavenly bed". The "heavenly bed" is one of the reasons we try to stay at a Westin when we can. They tend to be some of the best beds you will find in a hotel. The rooms are a little small but very nice. If you are looking for a hotel room with a lot of space the Westin isn't the hotel for you. If you want a room with a great bed, shower and nicely finished and prime location then the Westin is definitely for you. We paid for a full ocean view room and we definitely weren't disappointed we paid for that upgrade. The views were amazing (though your neighbors are a little close). All in all glad we chose to spend our honeymoon in a full ocean view room at the Westin. We weren't disappointed and was definitely a good choice for what we were looking for. The staff was friendly and helpful but to be honest we stayed at the Honua Kai, then the Four Seasons and then the Westin and couldn't help but feel a little let down in the quality of service (especially compared to the Four Seasons), but then that is probably to be expected.Note: I believe the Westin offered wifi but honestly don't remember for sure.
I always live by the saying you get was you pay for, so at $500 a night I thought I was paying for luxury. This was not the case. The mountain view room is just a view of the parking lot. This is just fact and I wish someone had told me this before I booked. The rest of this review is simply opinion. If you want to feel like you are on a business trip this hotel is for you. Nothing special. Clean, comfy bed, but small and once in my room you could have told me I was at any Westin in America and I would have believed you. The food options are minimal and not great. The breakfast buffet is alright but you will have to live with the birds sampling your food first. I have never left a hotel in my life and we did just that. A total waste of money. Don't book here, you will be disappointed.
We took a trip for our babymoon this past April to the Westin and had a lovely time. We travel often and use our Chase rewards points to book this hotel. I had a friend stay here and recommend it but after some of the reviews I honestly got a little nervous leading up to the trip. I especially love a nice room so I was wondering how I would feel about the non-updated rooms. Upon check in I simply asked about the more updated rooms and it was not problem to have us in the main tower. I thought the room was plenty big and the updates were all up to my standards! Just a shower, had a mini fridge, and we opted to get the $5.00 voucher most days instead of house cleaning but they still re-stocked our toiletries and water. We did the mountain view room which was honestly beautiful (less expensive). We spent a lot of time sitting on the porch in the morning. Some people complained about views of the parking lot but I'm not sure how you would fix that since they have to have a parking lot? Didn't bother us-the mountains were too distracting! The pool area was lovely and I thought the service and drinks we're good! Happy hour at different bars around the pool at differing times. I was really worried about having to rent beach chairs so we rented some through the Snorkel Store which came in handy on our day trips but honestly the chairs by the beach on the pooldeck are pretty darn close to the beach so I was happy to sit at those when I wanted to see the ocean. We got the free pictures with our stay which was a nice touch (like 5 pictures that were sent to my email for me to download). We didn't eat at any restaurants but got pizza by the pool a couple times which was good enough. You have to have "towel cards" to get towels but upon check in we were given 4 instead of 2 which was a nice gesture and helped with days we traveled since towels got dirty/wet fast. We loved being able to walk over to Whaler's village for dinner-super convenient. My husband surfed by the resort and we also snorkled down at Black rock (I think that's what it's called). We checked out late and used the hospitality room (30 mins for us to shower and get ready) which was actually great since we couldn't do late check out.As far as improvements-we did kind of find that the valet were not always super kind of accomodating. Nothing huge but just didn't feel like we were being treated especially kindly or like we were staying at a nice resort. The resort is busy but I kind of like being in the hustle and bustle so doesn't bother me but may bother some. We never had trouble finding a pool chair or anything like some people said. Like others have said-adding beach chairs would be a nice touch since you are paying a $30 resort fee. We had breakfast foods and beer in our room (shopped at the Safeway) to help save money which was great. Overall, we would recommend!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 758 rooms in two 11-storey buildings
- 4 restaurants
- 1 bar
- 5 pools
- Pool bar
- Fitness centre
- Spa facilities (fee)
- Golf nearby (fee)
- Gift shops
- Beauty salon
- Tour desk
- Valet laundry (fee)
- Room service
- Parking (fee)
- Supervised kids activities (fee)
- 2 double or 1 king bed (Total occ: 4)
- TV with pay-per-view
- Alarm clock
- Shower only
- Hair dryer
- In-room safe
- Coffee/tea maker
- High speed Internet
Resort Location Map
Westin Maui Resort and SpaMaui,United States
- Hotel Contacts
- Extra Info
2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761-1900
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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