Westin Maui Resort and Spa
- What's Included
What can I say...... so beautiful, right on the beach. Clean rooms. Staff are amazing. Close to shopping, wonderful food. Everywhere you turn you see something beautiful. We watched a wedding on the beach. Amazing.. place for a wedding, they are very professional...
Luis, Luis, Luis.....you made me feel like a million dollarsThe treatment was so amazing, you are greatly talented and gifted in your artThank you for the top notch service! Relaxed and happyFrom the moment you are greeted to the moment you leave, you are treated likeA gift!Thank you Spa Helani for making my last day so amazing
I am a traveler who in general does not want to like to complain. I am not a difficult person. However, even if the room was free I would not stay in this hotel another night. Hawaii is a sanctuary of natural beauty and tranquility. This hotel spoiled that for me. The hotel (I would NOT call it a "resort") is full of families that encourage their kids to squeal, whine, scream and run around all day and all night. The pool and beach area are full of housewives encouraging loud and rude behavior of their kids. They are feeding them the junk food and sugar from the cheap pool side vendors all day long. The place is for LOUD families who are raising loud and insensitive children and encouraging them to squeal and scream as loudly as possibly to prove they may be having fun. This is not a place for an educated or experienced traveler. If you are single or are a couple and have had any stress in your life you need to recover from - DO NOT go here. There are plenty of beautiful resorts in Hawaii where you can relax...NOT HERE. The loud obnoxious families will wear you down. And if you finally decide to shell out $75.00 a day for a private cabana to have some peace of mind...good luck. I did that... the cabana was full of garbage from the guests the day before. Then I was stuck listening to disgusting profanities from a wanna be rapper next to my cabana. At least the resort manager heard that and refunded my money. I had to bring it to their attention twice during the day. Not goodI was in this hotel on work... my company paid for it. If it was my money I would have left day one. I have never had so many clueless and insensitive people ruin the beauty and quiet of Hawaii for me. I have been to Hawaii many times. This hotel is only for very loud families to make noise. If you want to relax and feel the beauty and magic of Hawaii go somewhere else...even camp on the beach... these overly loud people will ruin it for you. I felt trapped and could not relax. I will say the staff worked very hard and seemed very stressed. Perhaps the owners are too cheap to hire additional staff to clean up the garbage and help deal with the chaos. I would bet the problems here are from the lack of attention from the owners, not the staff. The staff I met were very nice and seemed overworked.
The Westin is in a very convenient location next to Whaler's Village. It's nice to be able to walk to lunch/dinner and shopping. The beach area in front of the hotel is one of the best in this resort area. The hotel is especially family friendly with a great pool area that includes volleyball net, basketball goal, waterfalls and slides. It was fun to watch the kids have a blast. There's also a Starbucks that makes breakfast easy in getting something light. The hotel staff were very friendly and helpful. I don't think I ever passed a hotel staff member and not receive at minimum a nod and smile. We stayed in Beach Tower which was quite dated....smelled older and musty. The temperature was in the 80s. The AC in the rooms did not cool well, especially on the high humidity days. My mom actually got sick the first night because she got too hot and the room wasn't cooling off. The common areas were nice but were somewhat closed off so on the high humidity days it was uncomfortable. The refrigerator in the room did not cool well.I had read previous reviews that Ocean Tower was newer and better. I'm not that particular so I thought Beach Tower would be fine...but if I knew for sure that Ocean Tower had better AC and refrigerator I would have chosen Ocean Tower.
There isn't much you can say here. It is a Westin and so the service, rooms, food, etc are typically good. The beach is excellent as is the pools. There are great restaurants close bye. which is good as the Westin food here is bland and too typical of a Westin.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 758 rooms in two 11-storey buildings
- 4 restaurants
- 1 bar
- 5 pools
- Pool bar
- Fitness centre
- Spa facilities (fee)
- Golf nearby (fee)
- Gift shops
- Beauty salon
- Tour desk
- Valet laundry (fee)
- Room service
- Parking (fee)
- Supervised kids activities (fee)
- 2 double or 1 king bed (Total occ: 4)
- TV with pay-per-view
- Alarm clock
- Shower only
- Hair dryer
- In-room safe
- Coffee/tea maker
- High speed Internet
Resort Location Map
Westin Maui Resort and SpaMaui,United States
- Hotel Contacts
- Extra Info
2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761-1900
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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