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It has a excellent location, but the staff wasn´t so good, the rooms wasn't clean enough all days, even I wasn't all day in there, so was so much time for that. The staff wasn't enough for all that rooms.
I really liked this hotel, the staff were super friendly and kind. The hotel is clean, meets your needs, you can uber to South beach and party but come back for quiet. Plenty of places to eat nearby.Would stay again for sure!!!
We were allocated room 312. To get to the lift you have to climb about eight steps (with your luggage). There is a stair lift available for disabled people to get to the lift landing. The room was on the third floor overlooking the roof of the restaurant below. The rooms were unappealing, stark walls (grayish) with a single black and white picture. The mattress creaked with every movement. The bathroom was very small compared to other motels. The floors throughout the 3rd floor were tiled and there was a lot of echo from noisy children and other guests.Car parking was $15 per day.The hotel is convenient for the beach and there is a regular trolley bus (free) service to the South Beach. The staff were very pleasant and helpful. I can only comment on our room, others may be better. Based on our experience we did not consider it value for money and would not return.
We stayed in Room 218 and were really pleased. Although the room had only a high up window with limited view the room was very comfortable (two large double beds) and was spotlessly clean.The room, with ensuite facilities, also had a very useful fridge. The staff who cleaned the room and replaced towels etc. did a great job and were very welcoming.The staff including Yosbel and Amber provided a friendly first class service and were extremely helpful. All the reception staff were eager to help and freely gave advice about the local facilities and transport etc. This is a friendly family owned hotel.Although there is no breakfast or restaurant at Collins Hotel it is very well located for numerous eating places and is very convenient for the beach. Hotel towels are provided for use at both the hotel pool and the beach.We arrived early and were made very welcome - storing our luggage securely and offered hotel facilities, towels and pool access etc. until our room was ready - earlier than our check in time. On the day of our departure our time to vacate the room was extended (free of charge) and there is a locked room for luggage to be stored securely. The hotel helped us to print our boarding passes - all complimentary at no charge. This hotel provides extremely good value for money.On the day of departure our private transfer did not turn up and said they had no record of our reservation. Amber at reception pulled out all the stops making a number of telephone calls for us at no cost. Eventually, with no success from the private transfer people, she telephoned a local taxi to take us to the airport - chasing them up as, by that time, we were running late for our flight. Amber was very reassuring and provided a first class service - much appreciated.The whole ambience of the hotel is friendly and welcoming. All staff were happy to help and we could fault nothing. We highly recommend this hotel.
When I think about my experience here, I think what made my stay "just okay" was the staff. The rooms were large, clean, and comfortable. The pool was clean, inviting, and even had a deep end. There was ample parking even though we didn't need it. Guests get access to the full gym across the street. The hotel even provided beach towels (maybe all hotels in Miami do, but this was really great to me). The staff just had lackluster attitudes. I think the friendliest encounter I had was when I asked to borrow scissors and when I brought them back. Maybe they had a bad impression of the people in my party due to the reservation confusion - who knows.It's a good hotel if you don't need much beyond a place to sleep.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 101 Rooms
- Business centre
- 24-hour front desk
- Parking (fee)
- 1 king bed OR 2 double beds
- city view
- hair dryer
- alarm clock
- iron/ironing board
- mini fridge
- max # of guests: 4, max # of children: 2
Resort Location Map
Collins HotelMiami,United States
- Hotel Contacts
- Extra Info
6600 Collins Avenue, Miami Beach, FL 33141-4697
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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