Eden Roc Miami Beach
- What's Included
My husband and i rented a room for the weekend to enjoy a small baby moon as i am 9 month pregnant. At the front desk all seemed great, they offered us a free upgrade to an ocean front balcony they did mention the only downside was the room was located on the 3rd floor. What they failed to mention is that the floor and rooms seem as if they were never finished and definitely not part of the renovation. Quality of the room was poor. We had a huge terrace with 2 chairs. There was plenty of room for. Table or lounge chairs. The mini bar was completely empty. I called downstairs and they said stated there was no mini bar service. No idea what that means. The service of the hotel was good. Not spectacular, but not bad. For the price you pay to stay here, the rooms should be much better quality. The price is luxury, the rooms definitely not. Side note, The service any where in the hotel charges you 22% gratuity on the total which includes service charge and tax, I’m pretty sure businesses aren’t allowed to tax on a service fee and on their own mandatory gratuity.
Yeni was our server on the beach and she was amazing! So sweet, attentive and very helpful. I would definitely recommend sitting in her section while you stay here. We absolutely loved her! She made our stay here that much more enjoyable.
Loved this hotel, even though large and hectic at times. The beach staff was great - hook these guys up because they hustle! Pedro, Erick, and Sean were all great. So was Maureen at the Aquatics bar. The rooms were nice and Cathia at the front desk was more than accommodating. Loved the gym-class options and breakfast at Nobu was always tasty.
Kassandra was our girl since day one of our arrival. She made our 4 day stay unbeatable!! She always informed us about the package deals they have at the beach and when servers were not around she will take our order or simply just help us. Always kept her team motivated. Eden roc was a great experience and I’ll sure come back. Not only did my brothers enjoy the vacation but had a great laugh with John when he will bring us the food. Michelle was our server twice and she was amazing she will recommend the best of the menu and never failed. hope to come back and see the same team !! Kassandra thank you for going the extra mile for my family they truly had a great time !!! :) See you all in 3 months !!
A great February day on the beach at this Miami Beach icon, with the service to match. Pedro was particularly helpful with setting us up for the day, readying our chairs and umbrella. Pedro even went as far as bringing my daughter sand toys to help us celebrate her birthday. Highly recommend!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 627 Rooms
- 2 Restaurants
- 3 Pools
- Watersports available for a fee
- Jogging trail
- Gym (fee)
- Spa (fee)
- Business centre (fee)
- Valet parking (fee)
- Conference facilities (fee)
- Internet (fee)
- 432 sq. feet
- 1 king or 2 queen beds
- Partial Miami city views
- alarm clock
- hair dryer
- iron/ironing board
- in-room safe
- 432 sq. feet
- 1 king or 2 queen beds
- Partial ocean view
Resort Location Map
Eden Roc Miami BeachMiami,United States
- Hotel Contacts
- Extra Info
4525 Collins Avenue, Miami Beach, FL 33140
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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