Eden Roc Renaissance Miami Beach
- What's Included
I totally loved the big room with a balcony, but I had to spend extra time talking to staff to get a couple of packages to the room. They kept me holding online, and asked to call them back during UPS business hours, and to be in the room when they deliver the packages. I was running a conference; can't be waiting in the room. And they charged me for UPS handling... If I pay to stay in this place (as opposed to... say Airbnb) I expect at least for the staff to accommodate to my hours. Eventually, after a lot of talking, they got me the packages during my hours. I do understand security, and so on, but with those rates, I expect something else.Also, the bar downstairs was disappointing. Expensive and slow. The $8 "fries" (appetizer) are literally 6 pieces jenga style, of which only 3 were potato. So we all ended up dining somewhere else the rest of the time. Even the Faena is not as expensive.
My name is cesar Castillo and I was treated like royalty at the eden rock definetly the best place on beach to be thank you guys for your service on the beach you guys are the best keep up the hard work
This hotel is absolutely perfect for everyone. The high maintenance as the staff is trained to be as attentive as needed. The only thing is that on a busy weekend, food or drink delivery can take as long as 1/2 hour. Just be prepared that that is the only negative. If you are like me and like to be left alone and asked once in awhile, they will quickly learn to do that. I loved that the lounge chairs at the beach and the pool were extremely comfortable. The food was outstanding, a little expensive but worth it. The staff was so properly trained to make you feel accommodated on everything. Having Starbucks in the hotel helped with the expense of breakfast, go before 9:00 to avoid the lines. For the beach, get there at or before 9:30 to secure a front row position.
From David at the front Desk.... Pierre at the Restaurant.... Kevin at the Restaurant... and Terry at the Restaurant... We had an AMAZING time!!! Everyone was so helpful and made our group trip plenty of fun.. pool is amazing, and beach is everything.. we WILL be back to make more memories!! I HIGHLY recommend staying at the Eden Roc / Nobu Hotel.. (we stayed on the Nobu side) - out of EVERYONE, Terry from the dining staff was our favorite! She went above and beyond for us during our entire stay!! Thank you Terry!
Eden Roc is phenomenal. Had a great time. Services rendered have been exceptional. Nobu dinning and restaurant is excellent and the culinary outstanding. Terry, from the dining staff went above and beyond providing whatever was needed.She was concerning of our dining needs and provided superior service our entire trip. Made our time there special. Coming back every year. Thk NOBU.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 627 Rooms
- 2 Restaurants
- 3 Pools
- Watersports available for a fee
- Jogging trail
- Gym (fee)
- Spa (fee)
- Business centre (fee)
- Valet parking (fee)
- Conference facilities (fee)
- Internet (fee)
- 432 sq. feet
- 1 king or 2 queen beds
- Partial Miami city views
- alarm clock
- hair dryer
- iron/ironing board
- in-room safe
- 432 sq. feet
- 1 king or 2 queen beds
- Partial ocean view
Resort Location Map
Eden Roc Renaissance Miami BeachMiami,United States
- Hotel Contacts
- Extra Info
4525 Collins Avenue, Miami Beach, FL 33140
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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