- What's Included
This is a stunning hotel. Unfortunately for us our trip coincided with the aftermath of hurricane Irma. But the hotel had reopened and whilst some areas were unavailable, it did not effect our stay. The rooms are beautiful with lovely views.Staff are amazingly attentive and very helpful.The pool s are really lovely, with comfortable lounge chairs, and it is really clean and sparkling.The position is great with walking distance to food stores and coffee places.
I don't know where to begin when it comes to this hotel. The check staff made the process painless and once you get to your room...the view is well worth the price. And if you don't know, get a high floor. Comfortable bed and the tub is good and deep. Plenty and I mean plenty of restaurants in walking distance. The whole foods store around the corner is a must. I would stay again and again if I could. Epic stay!!!!!!
My 6 year old daughter and I had a pleasant stay here about 2 weeks ago en route to New York. We only stayed for 2 nights. I initially booked a king premier room and was offered an upgrade junior suite with a city view for 3.00 per night. The upgrade offer was made the day after I made my reservation. I couldn't quite wrap my head around the 3.00 per night additional charge. 3.00. But I agreed to go along with it. Location of hotel is great for those who don't mind being downtown. I never noticed the hotel prior to staying there. Anyway check in was swift and we were in our room within 10 minutes of arriving at the hotel. The room was spacious and really beautiful. Well laid out, a nice sitting area separated from the bedroom by the wet bar and tv console which swings both ways so tv can be watched in bed or while relaxing on the sofa. Large comfortable bed. Lots of amenities in the bathroom and throughout the room. Plush bathrobes. A nice balcony to take in the view. A huge bathroom with a deep soak whirlpool bathtub which we took full advantage of. A lovely comfortable room. Perfect for us girls for the 2 nights. We used the valet service which worked well other than the morning of our check out when it took a while to get our car. We only had room service by way of food at the hotel. We had breakfast our first morning. It was okay. Some very good restaurants in the vicinity of the hotel as well as a Whole Foods. The one let down we experienced at the hotel is they did not clean our room the first day. We returned to our room after a full day out to find it unmade. I had to call down to the guest services twice before someone arrived to do a basic refreshing of the room. They claim that our privacy light was on and that is the reason the room was not cleaned. Neither me nor my daughter even knew of the existence of the privacy light so for all you know the light could have been turned on by the previous guest but we did it turn it on. It was just odd but it was the only letdown to our visit and certainly not enough to taint my mind about this hotel. We visit Miami fairly often and usually stay in a condo on Brickell. But I would stay here again and I would recommend it to others. It was a good stay overall.
One of the best places to stay in downtown Miami! Mark at the front desk was amazing and so helpful. Free wine, spacious rooms and on the water, what more could you ask for! Check in was quick and easy, great bars and restaurants too!
I stayed in the Kimpton with a couple of friends at the start of August, the hotel it's self was lovely and exactly what you would expect. Unfortunately it was only on arrival that we were informed both hotel pools would be closed for the duration of our stay and having specifically booked based this hotel based on the feedback about their pool area it was a real disappointment. The staff did give us the option of using the pool at the Intercontinental Hotel but having stayed their previously we knew that it gets shaded early in the afternoon, the only other alternative was a taxi to South Beach to the Surf Comber hotel which was not n attractive proposition. Had we known of this issue in advance we wouldn't have booked so we felt a little duped!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 411 Rooms
- 2 Restaurants
- 2 Pools
- Fitness centre
- Spa (fee)
- Wi-Fi (fee)
- Coffee and tea in lobby
- Laundry and dry cleaning services (fee)
- Valet parking (fee)
- Conference facilities (fee)
- Catering (fee)
- One king or two queen beds
- 475 sq ft
- Full bathroom
- Flat screen TV
- Hair dryer
- Robes & slippers
- Alarm clock
- Iron/ironing board
- In-room safe
- Mini-bar (fee)
- In-room computer with Internet/Wi-Fi
- iPod dock
- In-room spa services (fee)
- Maximum occupancy of 4
- One king bed sofa bed
- 700 sq ft
- Oversized closets
- Maximum occupancy of 2
- One king bed sofa bed
- 950 sq ft
- Oversized closets
- Maximum occupancy of 2
Resort Location Map
Epic HotelMiami,United States
- Hotel Contacts
- Extra Info
270 Biscayne Blvd Way Suite 29, Miami, FL 33131-2123
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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