Epic Hotel

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Overview
Epic Hotel is a new lifestyle, waterfront hotel, in downtown Miami. A cosmopolitan boutique hotel with the amenities of a resort.
 
Location: 11km from Miami Int'l airport

tripadvisor Traveler Reviews
  • hbpsychprof : Huntington Beach, California
Beautiful hotel in a great location

We enjoyed everything about this hotel. Front desk staff was couteous and even offered us a free upgrade to the 28th floor without asking. We had amazing bay and city views. Loved looking out at Biscayne Key and watching the yachts go by. The room was clean, comfortable, and smelled really good. The pool was great (despite the fact that construction was going on). We ordered drinks and and some tasty food at the pool and received good service. Valet can get very crowded but we never had to wait more than a few minutes for our car. We also enjoyed the beautiful art in the lobby and free coffee in the mornings. I believe they also offer free wine but we weren't able to make it downstairs during that time period. Overall an 'epic' stay. Would definitely stay here again.

  • elliotandlindyk : South Florida, Florida
a wonderful hotel

I am currently staying at the Epic in a lovely corner suite.the check in with Tanisha (?) was wonderful. She went out of her way to make everything so easy for me. an excellent jobThe room itself is great with a wonderful balcony beautiful views, spacious, lovely bathroom etcthe linens need upgrading of which they changed mine right away when requested.We had dinner at their restaurant Area 31 and it was very very god, only matched by the server Dawn who made us so comfortable as well.I had a small issue that the Hotel Manager, Fernando Rivera, did an outstanding job of handling me and making me feel very well served.I look forward to coming back as everyone here has a smile and 5 star servicecongratulations to the management and Kimpton

  • keywestkattt :
The worst

This place is a dump . The outside is nice but the rooms are bad . Overpriced for what you get . The parking is $40 a night and you have to valet which is inconvenient . It takes the valets about 15 minutes to get your car . Other parking garages close by are almost as expensive .

  • captaincook2014 : Boston, Massachusetts
Rude Front Desk Attendant

I've stayed at a fair number of upscale hotels, and this was the oddest experience I've had with a front desk member.During check-in, the front desk attendant Allison seems fake-polite and smarmy. That's fine--I just want to get to my room. But then, as I'm leaving, I ask her if there's anywhere in the hotel I can buy a swimsuit. She replies, "There's a shop on the 16th floor...but...it's TOO EXPENSIVE for you. There's a Macy's and Ross Dress for Less nearby."Excuse me? Did I just walk into that scene from Pretty Woman? I've never gotten such a randomly judgmental and passive aggressive comment from a front desk attendant before. It was so bizarre. Other cons of the hotel: beds aren't very comfortable, the front desk checked me into a room with 2 double beds even though I was a solo traveler, and the pool was closed for renovationsPros of the hotel: located in the center of downtown, the restaurant Zuma is located on the first floor, deep soaking tub in the bathroom, I was able to check-in earlier because I had an early flightOverall, there are better options in Miami.

  • EBTBR :
Double charge to my credit card, nobody cares about it!

I stayed this hotel from July 1st to 3rd.I paid in advance using AAA. Then, at checkout they charged again. I noticed few days later when I checked my credit card and saw double charges.I contacted the hotel 4 times by phone, talked to Cristel and Matia by phone. They gave their emails. I sent emails showing my credit card statement and my AAA reservation.Then they just said: oh, on my system you did not paid twice. Well, I am not an Epic employee so I cannot access the hotel system to check.What I know is that I sent many emails, nobody answered me.In fact, they don't care about customer. It is my personal conclusion. I sent today the last email trying to receive the refund for extra charges and if I dont receive my money, next week I will sue.Patience is something that we must exercise to the extreme, however, when it's over, no excuse is accepted. I am sorry Epic, but I will not staying with you anymore.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 411 Rooms
  • 2 Restaurants
  • 2 Pools
  • Fitness centre
  • Spa (fee)
  • Wi-Fi (fee)
  • Coffee and tea in lobby
  • Laundry and dry cleaning services (fee)
  • Valet parking (fee)
  • Conference facilities (fee)
  • Catering (fee)
City View or Water View Room:
  • One king or two queen beds
  • 475 sq ft
  • A/C
  • Full bathroom
  • Flat screen TV
  • Hair dryer
  • Robes & slippers
  • Alarm clock
  • Iron/ironing board
  • In-room safe
  • Mini-bar (fee)
  • In-room computer with Internet/Wi-Fi
  • iPod dock
  • In-room spa services (fee)
  • Balcony
  • Maximum occupancy of 4
Junior Suite:
  • One king bed sofa bed
  • 700 sq ft
  • Oversized closets
  • Maximum occupancy of 2
1 Bedroom Suite:
  • One king bed sofa bed
  • 950 sq ft
  • Oversized closets
  • Maximum occupancy of 2

Resort Location Map


  • Epic Hotel
    Miami,United States

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Kimpton EPIC Hotel
270 Biscayne Blvd Way Suite 29, Miami, FL 33131-2123

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.