Mayfair Hotel and Spa
- What's Included
Stayed here after our cruise,and had a nice relaxing few days.Good check in,very pleasant staff.Unusual hotel because of its open air atrium.Allocated room 339,nice room,comfy bed,bath,and overhead shower,patio door onto outside space,where hot tub is located.Used it first night,but leaked like a sieve,water coming into the bedroom.Anyway we were changed to room 403,again,lovely room,bed,bathroom,great.clean tidy,safe,microwave???but useful,and fridge with minibar(did not use the contents)Hot tub was brilliant,only 30 usd for initial activation,we used it loads,after,sunbathing,exploring Miami,and after dinner.Great rooftop swimming pool,lots of beds,and small huts(cabanas)to shade from the heat.Now here’s the rub,as soon as we entered both rooms,there was a smell of mould,just the room mind,not the bedding,of any furnishings,just the room,and all we did to get rid the smell was to open the patio door AND LET SOME FRESH AIR IN.The combination of air-con and keeping doors closed is the reason for the smell.Why would you have a super bathroom,bedroom,balcony/patio,hot tub,big tv,nice easy chairs,but our abiding memory was a musty smell.Although this is not the best hotel in coconut grove,fix that problem and it’s a good hotel to visit.
Advertised as unique- it is. Much carved dark wood, a concrete fountain garden, odd brass bird statues and an overall slightly decaying dark gothic feel. Maybe you'll like this, or maybe not. Otherwise, its a hotel right in the middle of Coconut Grove with the usual amenities that mostly work fine. My room was described as a 'suite', but just got one rather oddly shaped room with a large balcony with a hot-tub that could be turned on somehow.
I'm not wild about this hotel. When I arrived at 1030pm --I had a reservation -- there was no one at the front desk; a family of 5 was waiting forlornly. When someone finally showed up,I was told that I couldn't check in for a half hour because my room was being cleaned. Ok, I'm tired, but whatever. They bought me a drink in the (dreary) bar on the first floor. 45 minutes later it still wasn't cleaned. Groan.The next day I couldn't find any tissues and couldn't make the coffee maker work. Ok...I'll go have breakfast in the bar; I told the people behind the desk about the problems and they said they'd send someone up to fix things. Breakfast was ok, if somewhat expensive. ($33 for Huevos Rancheros, juice, and coffee; really?) An hour later, I went upstairs and....no one had done anything about the Kleenex/coffee maker problem. My three day stay was riddled with small annoyances at this level: I did get the coffee machine to work on the second day; but the staff didn't leave new coffee, rendering the coffee maker useless on day 3. The phone in the room seemed to be broken so I couldn't call the desk. The electric lock on the door was very fussy --sometimes it worked, sometimes I had to go down for a new key. The floor of my room didn't seem to have been properly mopped in awhile --my feet were dirty after walking in the room for a couple of minutes. I'll let you discover the wonders of the very odd way they keep track of reservations.It's not a terrible hotel. For the most part the people who work there are nice and polite. But...myself, I wouldn't consider going back.
This hotel is in Coconut Grove which includes a neat Main Street type feel along a waterfront. The hotel is largely open air and is unlike any hotel I've ever stayed in. The rooms are large and comfortable. The front desk was friendly, but really struggled to check me in (which was slow). My credit card wouldn't run without a pin (never had that happen before) and they charged me tax after I told them I was tax exempt. My room keys demagnetized everyday I've been here. The catering (for a conference) was very tasty. Mixed bag, probably wouldn't come back, but it definitely has some charm.
The good: Generally a nice place and location.The housekeeping was good though the cleaning lady spilled my meds.The bad: The room had repaired furniture by amateurs and wasn’t painted. Decor was missing from wall shelves.A few request weren’t obliged from the get go. The pool had broken tiles and the umbrella was old and disfunctionalThe ugly: The Spartico served me a drink with something swimming around in it.After some convincing the waiter brought another with the same junk in it. Well the manager waved his magic wand and it was free but I did not drink it. The evening was spoiled.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 179 Rooms
- Fitness centre (fee)
- Spa (fee)
- Salon (fee)
- Business centre
- Currency exchange
- Parking and valet (fee)
- Meeting facilities (fee)
- 24-hour front desk
- Safety deposit box (fee)
- 1 king bed
- seating area
- Japanese Soaker Tub
- coffee maker
- hair dryer
- alarm clock
- iron/ironing board
- mini-bar ($)
- Wi-Fi max
- max # of guests: 2
Resort Location Map
Mayfair Hotel and SpaMiami,United States
- Hotel Contacts
- Extra Info
3000 Florida Ave, Miami, FL 33133-5213
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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