Mayfair Hotel and Spa
- What's Included
I canceled my reservation within the hotels cancellation policy and they stilled charged me. I called repeatedly and no one returned my calls. Left multiple messages for the accounting department. I don't recommend this hotel.
Quirky and different, close to Coconut Grove shopping and restaurants. Staff were obliging when we asked to change rooms, and were much happier after that. (Our corner room was small, furniture grubby, and we moved to be next door to our children's room). Fountains in central atrium not as clean and nice as could be - but otherwise a very pleasant stay.Family opinion was divided - half of us loved this hotel, but others wouldn't choose to stay again. Very easy to get into Miami (train or Uber).
Loved this place. Roomy. TV 8n bathroom. Huge tub. Huge bed. 42 inch TV basic cable. Nice scenery. Balcony with soaking tub. Lots of mirrors. Loved the architecture of the hotel. Across from Cocowalk.
Live in FL and went for two night get away during week to see Coconut Grove. Hotel that for sure was great in its heyday. Architecture beautiful. Dated though for today's standards. No problems with check in. Valet great service. Room was ok. TV and phone in bathroom...yet not one electrical outlet for hair dryer or the coffee machine provided. No refrigerator in room or ice machines on floors. Could get ice from kitchen if needed. Only refrigerator in room was stocked with bottles of items for purchase. Not good if you bring your own bottle of wine or soda and want to store. Rained for two days but didn't mind. Pool bar and pool area nice. Great staff. Pool temperature "cool" for a Miami hotel. Only put feet in. For sale in room was first aid kit for $8. So cut yourself, and pay for a bandaid. Doesn't make sense. Patio leading to a garden area. Japanese tub, but you have to pay to fill. Did not use. Patio has no view, but was nice to sit on, especially during lightening storms. Ate at hotel restaurant first night and had free continental breakfast with our package. Had to eat outside as inside area was full with conference people and area was very loud. All wait staff were great. Food so so. Appetizer of short ribs was hard and chewy. Pizza flatbread so so. Rigatoni appetizer better than other two. Had pizza delivery from same restaurant next night due to rain. $30 but okay and better than sit down. In checking out check bill. We had free valet parking included yet they charged us. It was quickly addressed and corrected when pointed out. Walked to Coco Walk. Ate breakfast at Green St Cafe which was great. All in all, good get away...but won't be back. Will try newer updated hotel with electrical outlets.
Awful experience. We arrived in Miami in the morning and called the hotel to find out if we could check in early. "Sure we have plenty of rooms come on over." When we arrived, they were understaffed so we had to wait in line at the front desk for 10-15 minutes. When finally our turn we were told that while there were plenty of rooms available it would be a $75 fee (50% of the total nightly room cost). I understand an early check in fee but just tell us that when we called because we would have kept busy during the day until our room was ready. I told him they should have just told us that on the phone but the front desk person was smug and argumentative about it and refused to waive the fee. I asked to speak with the manager and he said he was the manager and laughed at us. Completely rude and unprofessional. I told the "manager" this and his response was that I was unprofessional. What?? He was obnoxious so we left and got another hotel. Also, the lobby smelled like a pile of garbage.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 179 Rooms
- Fitness centre (fee)
- Spa (fee)
- Salon (fee)
- Business centre
- Currency exchange
- Parking and valet (fee)
- Meeting facilities (fee)
- 24-hour front desk
- Safety deposit box (fee)
- 1 king bed
- seating area
- Japanese Soaker Tub
- coffee maker
- hair dryer
- alarm clock
- iron/ironing board
- mini-bar ($)
- Wi-Fi max
- max # of guests: 2
Resort Location Map
Mayfair Hotel and SpaMiami,United States
- Hotel Contacts
- Extra Info
3000 Florida Ave, Miami, FL 33133-5213
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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