Miami Marriott Biscayne Bay
- What's Included
- All Inclusive Features
One of the best hotels I've stayed in! The staff is helpful and very professional, especially Terek Maddox. This hotel truly cares about the guest experience and goes above and beyond to make sure their guests are satisfied! Would definitely recommend friends and family to stay here!
We stayed for one night before boarding a cruise the next day. Our room overlooked the Port of Miami and the distance to the Port was about 10 minutes and a $12.00 taxi ride. Hotel was nice, there were restaurants on site and next door at the adjoining Double Tree Inn. We had an "angled" room that was not overly spacious, but did have the view of the Port. Not a lot of places to walk from the Hotel, but there are pay shuttles to South Beach and shuttles to downtown Miami. Staff was accommodating for our one night's stay and we'd stay again when leaving for a cruise out of Miami.
Beautiful place. And service was great from beginning to end but especially Alberto with valet. He offered suggestions on thigs to see and do. Just above average care and made us feel special. Thank you Alberto.
Stayed 1 night before a cruise. Wanted to near Bayside and the port, so this was a good choice. Booked the concierge room and it was well worth it! I got a great rate for myself and 2 teenagers. We were given vouchers for the buffet breakfast in the restaurant and it was very good. I don't know if that automatically comes with the room, but it was a great treat considering the concierge lounge only had fruit and coffee. I don't remember seeing anything else to eat. I stopped by briefly to get some water. Dinner the night we arrived was average, but we were starving so it did the trick before heading over the Bayside. Uber was about 7 dollars. We had a room with a small balcony and bay view. Customer service up to that the point was very good! Here is where they exceeded my expectations. In error, I booked 2 rooms. I thought I modified my existing reservation but apparently created a new reservation and didn't realize it. When I checked in, it was mentioned, but I said no, I just have the one reservation. He said no worries, I will take care of that for you. In the morning, there was a charge on my card for the 2nd reservation. This was a prepaid, no cancellation rate. I was extremely upset with myself for making such a stupid error. I almost didn't even mention it to the front desk clerk because it was my error. I explained to Janelle what happened and she told me that she would have the accounting office reverse the charge that she could no longer take care of it since the amount was posted. She explained it would be about 3-4 days before I would see the credit come through. Since I was leaving for the cruise, I would just have to wait and see if it was reversed when I was back in Miami. This particular card was going to be used for some traveling expenses on our return flight back, but with the additional room charge, there wasn't going to be enough credit available. Upon returning back to Miami I checked my account and saw the credit on my account. I could not have been happier. I was extremely grateful for Janelle helping me with my situation. I read a number of reviews on various hotels before making my reservation and there were a number of people that commented on their great customer service at the Marriott and completely agree. Even the gentleman that checked us in was so helpful. The staff out front were very helpful with getting Uber's etc. I know that is their job but sometimes they can be a little aggressive wanting that tip. I didn't find that with the staff at the Marriott at all. I ended up tipping them as well just because they were so helpful and friendly. This may not be a 5 star hotel but their customer service was 5 star. I would definitely recommend this hotel and would not hesitate to stay there again!
Just returned after a 5 day stay at this Marriott. The hotel is in a good location to Midtown, the beaches and Marlin's Park. The staff is great and we had great experiences at check in with Alexander, when I returned from a run Guy greeted me with a cool bottle of water and Victor Paez from the Valet Service who always knew my name and always engaged in conversation even when my car was not in the picture.The hotel has a great view of the marina and bay and the breakfast buffet is delicious.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight
- Car rental
- Destination assistance by calling our toll-free number included in your package holiday travel document
- 601 rooms and suites
- 31 floors
- 1 restaurant
- 2 bars
- Pools (including 1 heated)
- Convention centre
- Parking ($)
- Wi-Fi (public areas)
- 1 king size or 2 double beds
- Full bathroom
- WiFi ($)
- In-room safe
- Iron and ironing board
- Occupancy up to 4 persons
Resort Location Map
Miami Marriott Biscayne BayMiami,United States
- Hotel Contacts
- Extra Info
1633 North Bayshore Drive, Miami, FL 33132-1215
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.