Ramada Marco Polo Beach Resort
- What's Included
- All Inclusive Features
I was not advised that the hotel was reserved for a religious group when I booked. No food wasavailable in normal fashion. Hotel Marco Polo Beach Resort was entirely reserved for privategroup use. We were booked and prepaid without a warning and we had to cancel because mywife could not access use of hotel for her COPD health conditions.
I like the hotel, room with a ocean view and just some steps to the beach. They had special religious party and the hotel was taken by them. Not vending machine working. Excellent service from the ballet parking staff.
The room was nice and the bed was comfortable. The view from the balcony was amazing. The pool was nice and not overcrowded. The beautiful beachfront was just steps away. There were chairs and umbrellas available for rent on the beach.
Just have to claim that I have tried resolving my experience with both kevin the front desk manager that does not return 4 calls with messages left as well as paula who took one of my calls and heard my concerns-- just feel the need now to let others know- they obviously do not take their hotel customer's experiences seriously.1st off they do not answer their phones-- tried for over 3 hours while in en route to the area for business-- needed hotel for 1 night -- finally just showed up on a whim they had vacancy-- the front desk people not friendly and seemed inexperienced.2nd they could not park our van-- yes it was s lightly oversized but they absolutely could park the camaro etc for the day and night-- had to park across an extremely busy street very dangerous-- concierge had no clue for what we should do-- we had to figure out our own parking-- very poor service3rd- they claim it is a resort- one stop shop don't have to leave-- their evening bar/restaurant is dark dirty and outdated-- fine it is what is it-- however not when you find 2 cockroaches by your plates when you get your meals! bartendress seemed to know that is was an issue -- we obviously left and had to cross the busy street again-- find somewhere to eat at 8pm at night since nothing within walking distance--4th-- same for the morning-- ummm same kitchen food coming out of-- refused to eat there-- which led us to have to check out early and then find another restaurant to eat at--rooms outdated-- pool closed at 7pm in season--be weary of this place-- if there are bugs somewhere in there-- they are probably everywhere..good thing their management takes these things seriously since it has been 2 weeks with no return calls about my experience-- shame on them.
Here for a Passover getaway. Carribean Kosher Tours. The hotel staff are friendly, helpful and professional. Rooms are clean- just older. Food is OK and plentiful. Wait staff: outstanding. Overall a great value.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Roundtrip flight in Economy Class
- Car rental
- Destination assistance by calling toll-free number included in your package holiday travel documents
- Hotel accommodation as selected
- Breakfast daily
- 250 rooms in one 11-storey building
- Snack bar
- Heated pool
- Parking (fee)
- 2 queen-size beds
- Full bathroom
- Hair dryer
- Radio/alarm clock
- Wireless Internet
- In-room safe
- Maximum occupancy 4 persons
For the Kids - Children's pool.
Nolitours Bonus - A car rental is included with Nolitours for the length of stay and is based on your type of accommodation: Hotel room - 4-Door Midsize, 2 Bedroom Condo/Home or larger - Mini-Van, when 4 or more adults share. The rental includes Unlimited mileage, Air-conditioning, Automatic transmission, AM/FM stereo, State map, 24-hour Roadside Assistance. Applicable local taxes and surcharges are not included. Please inquire for full details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Ramada Marco Polo Beach ResortMiami,United States
- Hotel Contacts
- Extra Info
19201 Collins Ave, Sunny Isles Beach, FL 33160-2202
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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