Sole On The Ocean
- What's Included
OverviewThe contemporary beachfront resort Solé on the Ocean is located just north of Miami Beach, Florida, in the picturesque enclave of Sunny Isles Beach.
Came with my boyfriend for the weekend for some relaxation and that's exactly what I got... Wade took care of our arrival as soon as we got in the door. Helen was also sweet. Wade completely blew our expectations out of the water.
From start to finish this hotel is amazing. The service is incredible. They made us feel so welcome and comfortable. From the reservations dealing with Jacqueline to Giovanni the front desk manager, to the valet and all the staff at Sole. The views were beautiful. I stay in Miami quite often and this was my first time at Sole and the experience made my vacation. I'm pretty picky where I stay and I felt like home. Loved it. 5 star rating from me. Annie.
We ate lunch at the restaurant inside Sole and we had the most wonderful experience. The waiter Mickey was amazing and made our experience the BEST. I have to say that the waitress MeLisa came by to just make sure we were fine. Her personality was extremly bubbly. This young lady is someone that I would to habe greet me upon my arrival at the front desk. Continue to be a blessing to all that enter your establishmemt and I look forward to seeing the Mickey and MeLisa again and hopefully in a supervisor position. I would also like to thank Wade you were a true leader amd handled my issue as expected. Great job.
What a great hotel and must I say the staff is very nice and I would like to thank the security shakeva she was very helpful to me and I want mind coming back to stay here on my next business trip sole y'all rock
The hotel is nicely set up at a great beach but service overall is quite terrible and, from the start to the end of ones' stay, they add a variety of hidden fees to your room booking. The valets and cleaning staff were wonderful, over worked, yet accommodating. The 2nd star is really for them only!We tried calling the front desk from our room and the phone line seemed to be disconnected. We tried a few times, about 15 minutes apart and nothing. I finally showed up in person downstairs and found the front desk staff to be negligent and extremely rude. We waited in line for quite a long time to be helped (not their fault it was very busy) and when we arrived at the counter, they performed a half-done job in about 2 minutes and then started working on someone else's reservation before they had even completed ours! When we asked if they could finish up seeing to our needs before they worked with someone else, they said that they would in just a moment and rushed off: they came back to us about 15 minutes later. When we asked them a final question once they dealt with our immediate needs, with their back turned, they told us just to wait for them to come back and help us. There were about 10 people in line at this point with one person servicing the counter. It was chaotic, unprofessional, and not at all a nice experience.Rather than wait more, we left the desk and took our business elsewhere.The beach is lovely and the pool is great. The stay, however, was really unpleasant.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 249 Rooms
- 1 Pool
- Spa (fee)
- 2 Bars
- Private Beach
- Beach Chairs & Umbrellas
- High Speed Wireless Internet
- Meeting Rooms Available
- Parking (fee)
- Laundry service
- Concierge services
- Fitness Center
- 1 King Bed
- Hair Dryer
- Coffee Maker
- Individual Climate Control
- Sitting area
- Private Terrace
- Pillow-top Mattress
- Floor to Ceiling Windows
- Microwave Oven
- Cordless phone
- Rain-head showerhead
- Oversized bathroom
- LCD TV
- MP3/clock radio
- Wireless high-speed direct Internet access
- Writing desk with task lighting
- Maximum Occupancy 2
Resort Location Map
Sole On The OceanMiami,United States
- Hotel Contacts
- Extra Info
17315 Collins Avenue, Sunny Isles Beach, FL 33160-3410
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.