Sole On The Ocean
- What's Included
OverviewThe contemporary beachfront resort Solé on the Ocean is located just north of Miami Beach, Florida, in the picturesque enclave of Sunny Isles Beach.
I have been coming to South Florida for 3 years now and spend no less than 30 days per year in a hotel while there. And every time I come to South Florida the only place I stay is the Sole on the Ocean. The location, staff, beach, views, amenities all add up to make it the best hotel in Sunny Isles. I have stayed at the Trump, Marenas and others that were supposedly equal and none could live up to the expectations set by the Sole. This time I was heading down on Memorial Weekend but I accidentally booked it for the following week. By the time that I realized the mistake, the hotel was sold out completely for Saturday night, the final night of our trip. I kept checking online and through the front desk but nothing was coming open and it looked like I would have to stay elsewhere and pack up all of my stuff for the final night. I was dreading having to change but on the day before I was to check out I met Jacqueline in reservations and everything changed.I explained the predicament and for the first time all week, I had the feeling that it would work out. She was very focused and continued trying to find a way for more than 24 hours until she finally received a cancellation. With only a few hours left until we had to check out I received a call from Jacqueline with the news that she was able to get me in and allow me to extend the stay! Her follow up was amazing and the fact that she was so determined to find a way and would not give up until she did made me feel very important.Thank you to the Sole, and especially to Jacqueline, for making my stay happen and for always delivering to me an experience that will keep me going back for many years to come!
Belinda, Belinda, Belinda!!! This hotel is really winning place by having folks like Belinda in their Front Desk staff.... she is real ANGEL, who saved the date for tired traveler (16 hours on the plane). Will definitely come back again.Beach service guys ROCK!!!
After reading reviews on here I was sceptical on our visit to this hotel.We needn't of worried. It was ideally located and room was large, clean and spacious.It does tend to cater for all ages we where a family of 3 and found the pool was great of a morning as it was quiet.My only 2 gripes are that the balconies which boast fantastic views have no furniture on to sit outside? plus the hotel has 24 floors with only 2 elevators so can get realty congested at times. Other than that cannot fault this hotel.
If I could give this place negative stars I would. My fiance and I went there for the Surfer's Healing event with our kids and service dog. We were sitting at the hotel's outside bar for approximately 2 hours before we were rudely approached by hotel staff informing us that we have to leave the area because our service dog was "not allowed" to be there. When letting them know the ADA law, he still insisted we leave, informing us that the city inspector had been there on that lovely Saturday afternoon, to tell them it was not allowed. When asked for the number and name of the "said" city inspector, he scapegoated around with a million excuses about why he could give us the name and number. This hotel is a piece of work and due to the idiocy and lack of understanding the law, we will never bother to set foot or spend another dollar at this piece of crap hotel.
Day before we were due to fly out to our hotel in Miami we received a call from our tour operator to say that we were in the Sole on the Ocean for the first three nights of our stay due to our booked hotel being over booked (if you know what I mean). We were not very happy but once we arrived at the Sole on the Ocean I have to say we were not disappointed. The room was light and airy with a partial ocean view. Our complimentary breakfast was served with a smile by the waiting staff in the restaurant. Free muffin, coffee & orange was a nice start to the day. The bigh plus was the fact that the restaurant overlooked the ocean.But standout person was Belinda on the front desk. She took control of the situation when we finally transferred to our final destination. Liaising with the hotel, making sure our transport was set to turn up for the transfer and generally making me feel much calmer about the situation.Thank you all.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 249 Rooms
- 1 Pool
- Spa (fee)
- 2 Bars
- Private Beach
- Beach Chairs & Umbrellas
- High Speed Wireless Internet
- Meeting Rooms Available
- Parking (fee)
- Laundry service
- Concierge services
- Fitness Center
- 1 King BedÂ
- Hair DryerÂ
- Coffee Maker
- Individual Climate Control
- Sitting area
- Private Terrace
- Pillow-top Mattress
- Floor to Ceiling Windows
- Microwave Oven
- Cordless phone
- Rain-head showerhead
- Oversized bathroom
- LCD TV
- MP3/clock radio
- Wireless high-speed direct Internet access
- Writing desk with task lightingÂ
- Maximum Occupancy 2
Resort Location Map
Sole On The OceanMiami,United States
- Hotel Contacts
- Extra Info
17315 Collins Avenue, Sunny Isles Beach, FL 33160-3410
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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