The New Casablanca On The Ocean
- What's Included
The hotel could recommend, the accommodation was nice. The hotel is right on the beach, with good access to the sea. The meal was average but good. Good access to the city by local transport. The hotel is close to the hotel.
When we arrived at the hotel it looked very nice but when taken to our room we had to barge the door once it was unlocked,Once we were in the room everything looked very tired. The bathroom was disgusting bath discoloured walls crumbling and floor filthy. Iwould not recommend this hotel to anybody.
Hotel: Upon arrival it is on a very busy main road which can get very congested with cars of guests. Not enough room at busy periods which can result it waiting around. Two lanes leading up to hotel entrance. One for registered guests who are returning in their car after a day out or the other lane for new guests who need to register. Upon check in there is a $10 per day service charge (housekeeping) a deposit of $250 and finally $25 per day for parking your car which is described as valet parking. Unless you want to waste time trying to find parking elsewhere and cheaper there's not really much else you can do. The lobby itself clean, cool and nice decor.....and that is where it ends. The room - 541: Upon entering the room I wasn't impressed after looking out the window which required me to look to the left for the "sea view". Less impressive was the mould on the wall. Being asthmatic this was a perfect excuse to request another room. No issues being relocated. 2nd Room - 533Much better, good sea view, more modern amenities like a toilet that was actually fixed to the floor rather than rocking when you were seated on it. Both rooms had poor wifi access. The lobby itself provides good wifi access.Due to needing to get back to Orlando we left a day EARLY at around 13:30. Upon check out the receptionist reminded me check out was 11:00 am and I made him aware I was checking out a day early. Maybe check your guests reservation first before making comments to probably charge me for "over staying" when I wasn't. Being made aware of this fact the receptionist still requested the amount due as if we had stayed the full duration. I requested a recalculation as it was clear he was not going to recalculate the amount of his own accord - originally $220.00 but was recalculated at $188.They are clearly trying to renovate a number of rooms at a time but overall this hotel is in need of a make over and not just cosmetically. Would I stay here again? NoShould I have taken more notice of the other reviews? YesShould you spend a little more money for somewhere else? YesLocation itself really good but Collins avenue is very long with a lot more options to choose from.
At first everything was disappointing and then bad, once we lower our expectations and stop looking for flaws, it turn out to be great.Great advantage is the is on front of the beach. This place is family friendly, they close they pool laten than other hotels.I will definitely give them three we'll earned starts, they are constantly updating and upgrading the place so this could improve.The manager was kind and nice.
Checked in this morning and disclosed that I am a Trip Advisor contributor. Went from city view to Ocean view! Excellent front desk service. I mistakingly thought our closet light was out. Within 5 minutes a hotel engineer was at my door to fix the problem. View is wonderful, room is older, but clean. Freshly painted. Three blocks from shops, across the street from tbye beach. We are here before our cruise, we look forward to staying here after our cruise also.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 130 rooms
- Fitness facilities
- Gift shops
- Laundry (fee)
- The Playa Toledo Restaurant
- Bogey's Bar
- Continental Breakfast for two persons per/room included
- Business centre
- Wireless internet
- Tour desk
- Parking (fee)
- 2 double beds
- Fully-equipped kitchenette
- Full bathroom
- Hair dryer
- Radio/alarm clock
- Internet (fee)
- In-room safe (fee)
- Maximum occupancy 4 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The New Casablanca On The OceanMiami,United States
- Hotel Contacts
- Extra Info
6345 Collins Avenue, Miami Beach, FL 33141-4614
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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