The New Casablanca On The Ocean
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Very good hotel, excellent pool, with access to the beach, very good location, very safe area, very friendly staff .Fully recommended. DIRECT OUT WITH A BEACH TEMPERATE clear water, excellent location for a walk, close to everything.
arrived to be checked into a room that had not been cleaned, bins were still full and beds were covered in hair and stains, room was damp with a damp smell, kitchen area was disgusting aswell as toilet, complained to reception who did move us to a fairly better room however still did not meet hotel standards, kitchen appliances were dirty, cooker only one hob worked and microwave had not been cleaned. hotel doors were opened with keys which were extremely difficult to open, hotel had three elevators only one worked took us ten minutes each time to get from room to lobby, housekeeping were rude. lobby gives the hotel false impressions. overall the hotel is very dirty and needs a serious do over.shout out to danny on reception who was extremely kind and helpful with the room change.
Louis and Freddie were very polite and helpful. Breakfast was very good and the staff was very friendly. Direct beach access and beautiful scenery. Diverse patrons. Stores and restaurants in close proximity. Access to mass transit and free trolleys is excellent.
We were booked for a single night and we would not have stayed longer. Having arrived late at night and needing a very early start we were in no frame of mind to be raising issues with the hotel. We were a little surprised at the poltergeist touch housekeeping left for us on arrival - The cooker grates were at random angles (and refused to fit the cooker) and the furniture drawers were opened with the actual chest of drawers pulled away from the wall again at a random angle. The lock on the door was temperamental, so we pushed a suitcase against the door.The noise from the city kept us awake and the neighbors down the corridor were so loud we could hear their entire conversation through the walls. The A/C seemed to struggle to maintain a temperature and was loud. The beds were standard doubles.The next morning, we were unable to shower as there was no hot water.We didn't raise with the hotel at the time as we were not convinced a room change would make the difference we needed as we were only there for a single night.
We actually made a reservation through Airbnb and the apartment we rented ended up being in this hotel. It's old and the carpet was so dirty that we did not want to walk barefoot in the room. One bed was comfy and one was hard and noisy. We did not hear any other guests at the hotel speak English. But the hotel was right on the beach and the gates to get in and out made us feel very safe. The pool was really nice and there is also a little restaurant inside. The staff was nice and friendly.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 130 rooms
- Fitness facilities
- Gift shops
- Laundry (fee)
- The Playa Toledo Restaurant
- Bogey's Bar
- Continental Breakfast for two persons per/room included
- Business centre
- Wireless internet
- Tour desk
- Parking (fee)
- 2 double beds
- Fully-equipped kitchenette
- Full bathroom
- Hair dryer
- Radio/alarm clock
- Internet (fee)
- In-room safe (fee)
- Maximum occupancy 4 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The New Casablanca On The OceanMiami,United States
- Hotel Contacts
- Extra Info
6345 Collins Avenue, Miami Beach, FL 33141-4614
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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