The New Casablanca On The Ocean
- What's Included
The hotel overall it's for 3, 4 days max, the staff it's kind, the vallet parking works fine and the pool and acces to the beach it's pretty close. Rooms with the necesary implements to cook caned or frozen food.We use the agency ocean front resort apartments and the experience was awful.Never reserve with this agency, they have a few rooms in the casablanca hotel, although the infrastructure it's ok the service provided by oceanfront resorts apartments miami beach it's horrible.We book a room with 2 double beds, ocean view and terrace. at first the room was occupied and the hotel gave us another room but with one bed and we're travelling with 2 kids, the fixed and gave us another room with 2 full beds but we had to leave it the next day. they switched for a room with 2 queen beds but still with no balcony or terrace. at last, the day that we suppustly get our room they gave it to another pasanger.For the incovenience the agency kindly give us a 4 persons continental breakfast in a reastaurant that, not only where 15 minutes away from the hotel in car but also the local was closed permantly.Sorry for my english.
We chose this hotel for an overnight stay prior to driving to the keys. The hotel is big and understaffed so don't expect things done quickly. Front desk staff and restaurant staff very nice . This is a bare bones hotel so don't expect many amenities. Spanish is the predominate language spoken by the staff so if you can speak it that would be a plus.
nothing can say about this hotel its not even a hotel its rental apt no room service or formal restaurant its to old and need total renovation beach is ok swimming pool is to old room is to small and bathroom is not clean
We knew going in this was a gamble but rolled the dice, as it was just one night before boarding a cruise. It was as bad as the reviews describe. Service was horrendous. We walked into the restaurant for breakfast, seated ourselves, waited, left and went somewhere else. No patience when we didn't see a single server and everyone else is looking around confused around us. Checkout was equally as bad. After waiting ten minutes for a non-operable elevator, there was one very slow man working behind the desk. I eventually wrote my room number down, threw my key down, walked out. The descriptions from others on here are accurate. We can tolerate an older hotel (and yes, it's pretty run down) if it's clean. This place couldn't even meet basic code if an inspector showed up. Price by comparison to other hotels was low, but you get what you pay for. It's pretty bad here, prepare yourself.
The hotel is in a great location, with direct access to the beach without requiring a lot of walking. Staff on reception were very helpful and suggested a few great places for food, and nightlife. Free WiFi access was available in the lobby and could be picked up in the rooms too. The bathroom fixtures were starting to look dated and could be replaced, however this did not affect my stay here.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 130 rooms
- Fitness facilities
- Gift shops
- Laundry (fee)
- The Playa Toledo Restaurant
- Bogey's Bar
- Continental Breakfast for two persons per/room included
- Business centre
- Wireless internet
- Tour desk
- Parking (fee)
- 2 double beds
- Fully-equipped kitchenette
- Full bathroom
- Hair dryer
- Radio/alarm clock
- Internet (fee)
- In-room safe (fee)
- Maximum occupancy 4 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The New Casablanca On The OceanMiami,United States
- Hotel Contacts
- Extra Info
6345 Collins Avenue, Miami Beach, FL 33141-4614
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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