The New Casablanca On The Ocean
- What's Included
I was to your hotel last week and I want to say about one of receptionist who was very unprofesionist and rude. I asked for left the big luggage until our check-in and she said me ask the parking valet. I asked the parking valet who said that he can't keep my luggage but he will ask his manager. I waited for his manager but he didn't arrived. I asked again the receptionist and she said the same answer.I waited again outside for valet parking's manager but he didn't arrived. So I asked the security offiter if he can help me. Immediatly he called a boy who took our luggage for keep until our check-in. For our begginer in your hotel this situation was very, very uncomfortable and unpleasant. When we left your hotel an another receptionist was very kind and she resolved imediatly the luggage' problem.And I want to say also about the breakfast who was very expensive and very poor for these money.Thank you
Stayed for 2 nights left after one. Booked through Casablanca by Suarez Group, avoid at all costs. Staff not helpful because you didn't book through them they don't care. Pay the extra money and stay in South Beach.
I stayed here for 3 night's on the 27/9/17, I looked over the reviews and was dreading staying here, I was so wrong to feel that way. The staff were friendly and approachable, they spoke English to me, there was no language barrier at all. The hotel was clean, it could do with a little updating, the lift's worked no problems. The pool area was well kept. The restaurant food was very tasty and a lot of it. I enjoyed my stay here. Thank you Casablanca.
We arrived at the hotel having jumped in a cab from Miami International Airport ($40 transfer) and having just flown down from New York.Seeing as we had just spent the last 5 nights in New York, we were pleasantly surprised by the size of the room, with separate bedroom and living area, it felt a bit like a mini-suite.The Location was key for us, we found that the best way to get to Ocean Drive to look at the Art Deco buildings was to catch the No120 bus (costs $2.25 per person per journey) and saved us a fortune on hiring a car and having a taxi and we got to interact with some of the locals.We found the room to be clean and tidy, the kitchenette was well stocked and we cooked a meal one night with supplies purchased from the Publix Supermarket up the road. The room was quiet and we were able to get a restful nights sleep.The proximity to the beach was good, it was only a few metres outside of the hotel and had a back gate, which we were given a key for. I didn't use the pool, but the bar staff were friendly and helpful and the food isn't too expensive either (for a hotel).We were on the 9th floor and the lifts were slow to get to us, however it wasn't a massive problem, as we were able to use the stairs. All in all, it was a nice stay and we got the chance relax before going home. Not sure we would return, but that's not because of the hotel, its due to the fact we have seen all we really want to see of Miami Beach.
Stayed at the hotel after arriving in Miami before driving to Orlando. Arrived late and asked to pay resort fee. Also valet parking is not a choice if you arrive by car. My booking included the resort fee and breakfast. The following morning told i had to pay for breakfast again. Didnt want to give them anymore business so spent quite a lot at the convenience store opposite. The whole hotel has a funny smell. Like a damp smell. The lifts are poorly signposted inside. The pool looked ok but didnt have time to use. The sea view was stunning. Found the area had a lot of social deprivation. The TV cable box didnt have a remote so stuck on 1 channel. Found Miami a disappointment and will avoid based on staying in 2 seperate hotels.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 130 rooms
- Fitness facilities
- Gift shops
- Laundry (fee)
- The Playa Toledo Restaurant
- Bogey's Bar
- Continental Breakfast for two persons per/room included
- Business centre
- Wireless internet
- Tour desk
- Parking (fee)
- 2 double beds
- Fully-equipped kitchenette
- Full bathroom
- Hair dryer
- Radio/alarm clock
- Internet (fee)
- In-room safe (fee)
- Maximum occupancy 4 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The New Casablanca On The OceanMiami,United States
- Hotel Contacts
- Extra Info
6345 Collins Avenue, Miami Beach, FL 33141-4614
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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