Turnberry Isle Resort
- What's Included
We only stayed for one night pre cruise but what a fabulous hotel, we were given a suite which had the wow factor, not a cheap hotel so if you are stopping please be aware of this but as a one off its really worth a visit. This hotel is in the process of being renovated but its still very nice would definitely stay here again
Stayed 3 nights at Turnberry isle Jan 9-12, nice property, on the 3rd night of my stay I returned to my room around 7 pm to a medium to large size dog barking on my floor, he kept it up until about 830 pm and resumed again at 330 a.m., not sure why the animal was there in the first place. if you are coming here for tennis do not bother, by all appearances Canas Tennis runs the tennis operation, after reviewing the adult clinic schedule I signed up in advance for Mon and thur evening, I also made arrangements to hit with one of the pros every day tues -fri, I arrived Mon eve for the adult clinic and it was a ghost town, tues morning it rained I called to cancel and they said they would reschedule later in the day no call, on we'd 9 am i arrived at the courts my "pro" was a local who gave lessons at private courts and other hotels locally, Dave was sufficient for my needs as I am of above average ability, we hit again thurs morning, thurs evening no adult clinic and no call from Canas to cancel, Friday morning it rained at 6 am by 9 am the har tru courts had not drained sufficiently and no effort by anyone was made to remove the standing water from the courts to allow for play, regretably the fees state tax, valet fee resort fee and some other charges alone are over 100 dollars per day tack on the room rate and you are easily 600 per night, I made the mistake of having a 12 ounce Gatorade out of the refrigerator in the room 9 dollars, I have stayed at other 4 and 5 star hotels in South Florida and I would have to say Turnberry isle is a 300 dollar per night stay at best
My spouse and I are celebrating our twentieth wedding anniversary and wanted to get away to some place warm but still on the East Coast. Turnberry was a relatively last minute find. The resort is huge with excellent amenities. There is construction adjacent to the current resort, but it did not impact our stay. Rooms are spacious and clean. Amenities are excellent - two beautiful pool areas - one for families and one adult only. It was warm enough for us to enjoy the pool area - great to get some Vitamin D! We dined at Bourbon - food was excellent! Reservations expected. But know they serve the same menu in the hotel lounge area. Spa was excellent - facials and massages. We felt refreshed and energized. The resort is located in close proximity to the Adventura Mall. There is a shuttle but we waited for a while, it didn’t come so we walked the short distance - less than a mile. Valet only parking; it is slow and a little disorganized. All in all, a great trip with great memories!
We have just returned from 8 great nights at this hotel over Xmas and New Year. Our large room was facing the golf course in the Hibiscus building. Whilst there is building work next door, we didn't hear anything over the entire period, only the groundsmen mowing the greens at around 6.30am.There is lots to like about this resort, good location, friendly staff, excellent service.... so what didn't we like?1. Our room was not cleaned properly during the whole stay - mirrors that were dirty stayed that way, dust gathered by side tables and the balcony was not tidied, let alone cleaned.2. Our Xmas brunch in Corsair was basically breakfast plus some crab and prawns on ice. Disappointing for the price, especially as we had already eaten there a few hours earlier and was expecting more choice.3. We had $50 per day resort credit, but were not told what this could be used for until checkout - maybe an oversight on their part, but being told we had over $200 left to use or lose on our way out was surprising - we bought sunglasses from the Golf shop, but would rather have it taken off our final bill or given to the staff as a thank you but this was not possible....surely its all the same company?4. We didn't really use the Pools as we had our 18 month old daughter with us, but when we did try there were no beds available around 11.30am !!! huh? were we not guests that should have priority over visitors? Ok. it was Xmas but still.....5. It was New Years and we had hoped that the hotel would put on a small fireworks display - either early for the kids, or at midnight - sadly there was nothing like that.Those points aside we really had a great time and plan to return - maybe not for the festive period, but certainly for some winter sun. Yes, there needs to be more refurbishment, and this year should see completion of a new accommodation block. The high standards set by the friendly staff were excellent though and it is really that which made the difference. For example we required hot water to make our babies milk every evening. Kimberley from in-room dining understood our requirements and made sure this was provided every night without fail.We are used to this level of service when staying in Asia and the Middle East in 5 star hotels, but it is not always given in Europe and the US.Well done Turnberry Isle for that.
The Turnberry Isle online looks like a wonderful resort and a place to stay on a vacation, but it is really not. Our room was in the Jasmine building and since the entrance is closed you have to enter through a dirty stairwell to get inside, and for paying almost $1000 a night you would not expect this. On top of this, our room was not cleaned due to the fact that people requested multiple cleanings. Which is crazy as each guest should get at least one cleaning. Next was the Laguna Pool, we had pool chairs close to the lazy river and waterslide so that we could keep an eye on our kids, but after stepping away for about 20 minutes I found that my stuff was removed and that other people had taken our chairs. I was told by the management that it was the policy that if chairs were unattended that others could take them, while that may be true, lots of other families had chairs unattended and did not get their stuff removed. The restaurant situation is also very unorganized and the menu is extremely limited. I would not stay at this resort again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 392 rooms and suites
- 4 restaurants including Steakhouse, BBQ/grill
- 3 bars
- Fitness centre
- Beauty salon
- Gift shop
- Meeting facilities
- Business centre
- Internet station (fee)
- Car rental desk
- Parking (fee)
- Laundry services
- Golf course on site
- Tennis court nearby
- 3-mile scenic jogging path
- 2 double beds or 1 king-size bed
- Resort view
- Full bathroom, separate shower
- Flat screen TV
- Coffee maker
- Clock radio
- Hair dryer
- Make up mirror
- In room safe
- High speed Internet
- Bathrobe and slippers for use during stay
- Nightly turndown service
- Refreshment centre
- Maximum occupancy: 4
Resort Location Map
Turnberry Isle ResortMiami,United States
- Hotel Contacts
- Extra Info
19999 W Country Club Dr, Aventura, FL 33180-2401
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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