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We stayed here for 5 nights in October. The staff were very welcoming from the moment we entered the hotel and we experienced brilliant service all through our stay. It was my boyfriend's 40th birthday treat and we had our room upgraded and a complementary bottle of wine, which was completely unexpected and a really nice surprise.Our suite was clean and very spacious, we were on the 28th floor and could hear traffic throughout the night but this was expected and it didn't disturb our sleep.The bed was VERY comfy!!
The service was excellent, we stayed in the hotel as part of our wed-moon trip and the staff were great. We had a lovely upgrade with wine. There were two downsides, it is next to a police car park (not sure on the name) so it's mega noisy if your not use to NY. Secondly the trip advice service bit at the hotel, depending on who you see, we got given the wrong information about a site, which lead to a costly and very wet trip that was closed. Overall the hotel room was gorgeous and reception staff were excellent and would def stay here again
We had stayed here before, 14 years ago so knew that it was in a great location, but it has clearly been refurbished and I seem to recall it had another name back then. Also, we must have had an upgrade then as well as the one bedroom suite we had then was bigger and had two bathrooms.However, it is still a great hotel. The staff are lovely and the welcome we got on arrival was truly lovely and Eugenia made us feel both special and welcome - a great start. We were on the 23rd floor and we knew from our previous visit that this was a busy and therefore noisy location, but that was all part of the NYC experience, the city that never sleeps! The suite had everything, although the bathroom was tiny, even by UK standards, never mind US ones! The bed was comfy, the suite well equipped, the little kitchen was great, it had all we needed, just not all as well laid out as it could be, making much of the amenities and facilities less positive than they should be.Whoever designed the room layout needs to be spoken to - its impossible to watch TV from the sofa as it is at right angles, one arm chair is miles away from the main 'sitting area' and of no earthly use at all. The dining table is directly below the TV and there is masses of just empty space. It took me all my time not to rearrange it all to make it more functional. The suite has everything you need, just all in the wrong place!
Me and my parents stayed here 8nights in october 2016. The room might have been a little bit smaller then we wanted, but otherwise we had nothing to complain about. The staff is very helpful and friendly. I would also give extra credit to Eugenia Martinez who works at the reception desk. She was very helpful and very serviceminded. Because of that i can´t wait to get back to New York.Joachim from Sweden
First the good:- Excellent location. Right next to Madison Square Gardens and Penn Station. Makes it super easy to watch a game/show or grab a train home.- The staff are super friendly and helpful. When they found out it was a special occasion they upgraded us to a 1 bedroom suite, which was lovely with a sitting area and a kitchen.- Love the free wine hourThe bad:- The hotel was very tired looking. Peeling wall paper. A lot of dirt build-up in the tiles of the bathroom.- There were mystery stains on the supposedly clean towels.- There was a bloodstain or lipstick stain on the shower curtain.Not sure I would go back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 618 rooms
- Wi-Fi internet (fee)
- Laundry services
- Gift shop
- Room service
- Valet parking (fee)
- 1 queen bed
- city view
- coffee maker
- hair dryer
- alarm clock
- iron/ironing board
- iPod docking station
- Wi-Fi ($)
- some rooms with shower only
- maximum # of guests: 2
- 1 king bed or 1 queen bed or 2 double beds
- city view
- maker maximum # of guests 2
Resort Location Map
Affinia ManhattanNew York,United States
- Hotel Contacts
- Extra Info
371 Seventh Ave, New York City, NY 10001-3984
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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