Crowne Plaza Times Square Manhattan
- What's Included
The staff ruin this hotel. They are rude, unhelpful and discourteous and it begins at the front desk. I have written a review about this before and management clearly do not respond; despite their protestations that they will. We did the new year’s eve pen package...what a scam. Extortionate waste of money for mediocre food and a pointless and unentertaining disco. Asking staff what was happening was pointless. Our event was in the ballroom...the guest services person on the telephone sent us to the wrong floor; the security people, by the concierge desk didn’t know where anything was happening. Despite paying $1000 per person to get a wrist band to go in the pen, there were people in there with no wrist bands or the wrong colour wrist bands. Breakfast is chaotic and the restaurant is clearly too small for a full hotel with queues of 15 to 20 minutes every morning and the food is not that good and the service is poor. The only redeeming feature about this hotel, is its location. Get a grip IHG.
We have been here for only 5 days, and we had a great time. The Hotel Is in a really good location if u are looking for a centric place, the rooms are clean and the staff is nice and helpful. We didn't like the first room that they showed us they changed without any problem. We really recommend this place. Have nice holidays ;)
You couldn't be more central as right in Times Square, although this created delays getting to/from the airport as traffic is manic there. Allow plenty of time when booking your journey. Entrance is hard to spot as only a small door then upstairs to reception. We got upgraded to large corner room with views over the Square. We didn't hear any traffic noise though. Bed comfortable, hairdryer, toiletries. Was unimpressed by the tea making option... Great internet connection. Downside of hotel is small size of bar/restaurant. This seems the only seating so seats often taken by non drinking or eating people. However plenty of other options close by. Staff always very friendly & helpful. Location was perfect for walking to main sights. Loved our short break.
Great place right next door to the Walter Kerr theater. Friendly staff, clean hotel, not a single complaint. Buffet breakfast was nice and 2 free drinks at the bar... If you are staying in NYC for any of the big shows, this place was in a great location.
My wife and I spent 3 nights at the hotel right in the heart of theatre land. The room was very comfortable and the breakfast excellent. When Victoria on the desk heard that we were here from London celebrating our 20th wedding anniversary when enquiring about a parcel I was expecting, she said that that the hotel were not aware of this. She went on to say that anniversaries are very important and gave us complimentary drinks to the hotel bar and breakfast. Thanks for making our stay not only comfortable, but very memorable and me getting my parcel from family in Miami delivered to my room.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 770 rooms
- 1 restaurant
- 1 Bar
- Lap pool
- Gift shop
- Business centre (fee)
- Conference facilities (fee)
- Parking (fee)
- Internet (fee)
- Wedding facilities (fee)
- Laundry and dry cleaning services (fee)
- City view
- One king or two double beds
- Full bathroom or shower only
- Flat screen TV
- CD player
- Room service (Fee - 6am-12am)
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe
- Internet (fee)
- MP3 dock
- Smoking or non smoking rooms
- Maximum occupancy 4
Resort Location Map
Crowne Plaza Times Square ManhattanNew York,United States
- Hotel Contacts
- Extra Info
1605 Broadway Between 48th and 49th Street, New York City, NY 10019-7406
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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