Crowne Plaza Times Square Manhattan
- What's Included
This was a great location in Times Square. Parking was easy to access. Brunch was excellent and the service was great. Juniors, known for their cheesecake is so close. Walking distance to Juniors for cheesecake, Top of the Rock and Rockefeller center, Radio City Music Hall, Del Frisco's, Sardi's, lots of theaters and Hershey's Chocolate World, and M & M World.
I've stayed with many of the IHG hotels while working in NYC.l and decided to try out the Crowne Plaza! The rooms are comfortable, homely, spacious and quite which is what I needed, with a lovely view. Lots of space to set up computers to work. Note there is no mini fridge. The bonus of having the pool and gym is great and for January the prices where cheap for NYC.However as it's such a large hotel it really isn't suited for business travel. Most staff where abrupt with a few exceptions and just seemed to want to get the job done.I went to print a document and none of the staff could help me, they told me to call a number. I asked for a late check out on departure and was told; 'I already gave you an hour.' There was also a mix up with my credit cards, they approved one without checking the number correctly and charged a U.K. card. The breakfast area was busy, rushed and staff again where abrupt. I believe there was also a mix up on entry, and I wasn't given the correct vouchers for my IHG spire status. This is a transient hotel with guests coming and going continuously. Maybe I should have been more aware of the fact it's a hotel for tourists but I did expect a lot more from this brand. It didn't live up to expectations.
What an amazing hotel. Location location location. Right in the heart of time square. The staff is very friendly especially Sandra that check us in. I would highly recommend the hotel. Views from our room.
Stayed here during the week of my 30th Birthday and couldn't speak highly enough of this hotel. The location is perfect to do all of the touristy stuff. Ground Zero is the only one that is a bit of a walk (roughly 45-60 minute walk both ways), but well worth the walk as you get to see a lot more of the city. Could easily get a cab if needed though. Everything else is, at the most, a 15-20 minute walk away from the hotel.The hotel itself is very clean and the service is superb. I was lucky enough to speak to Victoria (who has been mentioned plenty of times in these reviews) and have to agree, she was brilliant and incredibly helpful. Although Victoria does get a specific mention, I did find all of the staff helpful when needed.Would recommend people getting City Passes if they do want to do Empire State, Top of the Rock etc etc. The boat tour around the Island which departed close to the hotel was also brilliant.Plenty of bars and restaurants as you would expect around Times Square and Hell's Kitchen. Worth having a look on the Trip Advisor app for restaurants nearby if you are a bit more of a fussy eater. You won't have any problems finding something relatively locally!Got a yellow taxi to and from JFK (terminal 4) which is between $50-$70, thought this may be helpful for other people to be aware of as I couldn't see it in previous reviews.Would definitely come back to this hotel if/when I come back to New York.
I would echo TandMMelbourne's comments. The Crowne Plaza was booked 11 months before our stay. It was a nice location in Times Square. I was disappointed at check inn though to be told we couldn't have an upgrade as 'all those rooms were booked a while ago'. I emailed when I booked to ask if we could have an upgrade as it was a surprise stay and I am a Platinum Member. We weren't allowed to watch the Ball Drop from the front of the Hotel at 11.45pm on NYE as our wristbands were the wrong colour. It was really disappointing that we didn't see what should of been the highlight of our trip.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 770 rooms
- 1 restaurant
- 1 Bar
- Lap pool
- Gift shop
- Business centre (fee)
- Conference facilities (fee)
- Parking (fee)
- Internet (fee)
- Wedding facilities (fee)
- Laundry and dry cleaning services (fee)
- City view
- One king or two double beds
- Full bathroom or shower only
- Flat screen TV
- CD player
- Room service (Fee - 6am-12am)
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe
- Internet (fee)
- MP3 dock
- Smoking or non smoking rooms
- Maximum occupancy 4
Resort Location Map
Crowne Plaza Times Square ManhattanNew York,United States
- Hotel Contacts
- Extra Info
1605 Broadway Between 48th and 49th Street, New York City, NY 10019-7406
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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