- What's Included
If you want to be close to all the theatre action, this hotel is for you. We had a particularly nice front desk agent named Justyna who was extremely helpful and kind to get us a nicely renovated room. She's the best and it made all the difference in the world to us. It looks like a lot of the hotel is being updated so aside from the construction, it's a nice Art Deco style place that's affordable.
Can't praise the Edison hotel enough. Stayed for 4 nights with my brother. We had a double queen accessible room. It was so big, we had loads of space & it was decorated really nice. The staff couldn't have been nicer, we got fresh bottles of water in our room everyday. I had seen people having issues with the security deposit so I opted to pay the $200 cash at check in & had no issues getting it back at check out. The location of this hotel is excellent, we were so close to everything it was the perfect base. Absolutely will stay there the next time I am in NYC.
It was my first experience after 25 years of traveling all over the world, when I find the perfect location, with a decent price and a very friendly staff. Times Square it's at a glance, and the Rum House downstairs with live music every night. Rooms are big enough, I felt almost like home with my three girls, which usually it's difficult:-)More than that, when I had a problem the one who solve it was Scott Geres, general manager, which a it's a little unusual in NY. As I know from previous visits. For any other issues ask Joseph, and mention my name. He can solve everything! With a smile and a joke.
Wow..what a location! Just up the road from Times Square. Big Hotel where the staff were very friendly and helpful. Rooms were of a decent size with two large double beds, air conditioning,TV, Radio alarm clock and a bathroom with bath/shower. We didn't have the best of views but, you are in the concrete city! We didn't use the hotel facilities much apart from when I used the business center to check in for our next flights. 4 computers to use free of charge with printing facilities to print boarding passes. There was a vending machine in here too. Great base.
I had a terrible experience at this hotel (23rd-30th March 2017) - booked it through Barrhead Travel - who I will never ever use again, they have the WORST customer service I have ever experienced!When we arrived at 2 o'clock (check in time) we were told that we had to come back at 3 as the room wasn't ready. Not the best start - after 3 we checked into the room which can only be described as disgraceful !! The room was tiny, dirty and had little to no space to put a weeks worth of belongings. The bathroom was the smallest I have ever seen. The curtains and chair were stained. No amenities in the room - no kettle, brochure, cups - nothing. Absolutely not as described when booking. I complained to reception and they moved me straight away. The new room was better as it had been renovated (still small) but much better. However, the blinds would not open as the window looked out to where the construction workers would sit. So no natural light. We also were not made aware at the time of booking that renovations would be taking place at the hotel. This meant that there was no restaurant at the hotel - so we couldn't get any food. This should DEFINITELY have been made aware at time of booking as this hotel would not have been chosen. Or made aware before we went as this was booked 8 months ago so we would have time to make other arrangements. The front of the hotel was covered in scaffolding. We could hear CONSTRUCTION WORK at ALL times when in our room and would get woken up during the night (even with ear plugs in!). The hotel has 800+ rooms and the lifts were also under renovation. 4 lifts to service 800+ rooms is an absolute joke! There is loose wires and holes throughout the hotel. This hotel is not fit for purpose and ruined a special holiday. I can't attach the video recordings that I took of the noise of the renovation with times 4.30am & 9.30pm shown as trip advisor doesn't support videos. I have attached pictures of the room and some of the hotel.The hotel has seen the evidence and has still tried to claim that renovation takes place from 9am-6pm.Once in a lifetime trip was ruined and still trying to sort it out.Best advice - AVOID the Edison Hotel & Barrhead Travel at all costs!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 900 rooms
- 3 Restaurants
- 1 Bar
- Gift shop
- Business centre (fee)
- Valet parking (fee)
- Safe deposit box
- 1 Bed
- Flat screen TV
- Iron/ironing board
- Hair dryer
- Wi-Fi (fee)
Resort Location Map
Edison HotelNew York,United States
- Hotel Contacts
- Extra Info
228 West 47th Street Between Broadway and 8 Avenue, New York City, NY 10036-1401
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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