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Element New York Times Square West

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This environmentally friendly hotel has fully equipped kitchen in every room, a deluxe continental breakfast and a rooftop terrace offering spectacular views of Manhattan. Located in the Garment District of Midtown Manhattan, this hotel is within easy walking distance of The Theater District, Times Square, world-class dining and shopping.
Location: On 39th Street, between 8th and 9th Streets in Midtown Manhattan. 16km from La Guardia Airport and 22 km from Newark Airport.

tripadvisor Traveler Reviews
  • steven p : Chelmsford, United Kingdom
Location A+

Great location 10 min walk from Penn Stn / 10 min stroll to Times Sq. Fab room with all you need for a few days stay. Breakfast inc was great ....... & free coffee 24/7. Special thanks to concierge Alexia who went out of her way to assist in tracking a lost suitcase !!! A+++++

  • Marcietan : Singapore
Lack of service!

If you expect service, don't visit this hotel. First of all, the check in experience is horrible. Then your rooms are not available until late. When you finally get your room, and you need assistance, in my case, I needed to reset my safe deposit box's password, as the previous guest had locked it, I called the front desk for 15 mins non stop, and no one answered the phone. They are not even busy at the reception when I came up. Overall, the hotel does not live up to the Westin brand, so it's not recommended!

  • Dominic Y :
Terrible Experience

We stayed on the 9th Floor, but of the 4 days that we stayed there, one out of three elevators did not work at all, so this was a great inconvenience to us and to all the other guests. The Greenroom was so overpacked with guests in the morning that the average guests really have no chance of getting any food before 9:00am, and after 9:00am there were no food left. No seats available at the dining area.The attitude of the staffs were generally very rude, they seemed unfriendly the whole time.I was charged an average of USD255++ which was overpriced for a room that is around 150 Sq Ft. Cleaning staffs were lazy and uncaring as far as general cleaning and washing dishes goes.Overall, poor experience and too high priced.

  • תומר ש :
Good location but functions badly

The hotel is located in a great place near the times square. The rooms are average. The big problems are with the elevator and the dining room. The hotel has about 40 floors. We got a room on the 20 floor. The elevator doesn't stop always in all floors. We needed to wait about 20 minutes for the elevator and in some cases we just walked down 20 floors!!! To go up from the lobby there is a long line of guests so it will take about 15 minutes to go up. Another thing is the dining room which doesn't have enough capacity for the hotel guests so the hotel stuff advises to grab the breakfast to the room. Think about long line of people with trays waiting to the elevator!!!

  • Kara E P : Chicago, Illinois, United States
Elevator wasn't working / Deadbolt was broken / Neighbor next to me was coughing up his soul

On my last day at the Element hotel, I wore a cropped top with a white skirt and rose gold saddle shoes on the 14th floor. You can imagine I wasn't terribly excited to have to walk down 14 flights of steps with my luggage due to the elevators not working...(They just kept skipping my floor. It wasn't even showing that it wasn't working; I waited there for 15-20 minutes before giving up.)The hotel itself was average - however, the deadbolt was also loose in my room (could have easily peeled it from the door), and I was very aware of my neighbor's health issues. I felt like the hotel walls were a stethoscope, that's how intimate my relationship was with my neighbors' organs.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 411 Rooms
  • Gym
  • Business centre 
  • Breakfast area
  • Laundry facilities
Standard King room includes:
  • One king bed
  • Heavenly Beds
  • Signature bath amenities
  • Fully equipped kitchen
  • Desk
  • Voicemail
  • Windows that open
  • Climate control in room
  • Electronic safe
  • Complimentary internet and Wifi
  • 100% non smoking rooms
  • Sitting area
  • 32" flat screen TV
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Element New York Times Square West
    New York,United States

  • Hotel Contacts
  • Extra Info
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Element New York Times Square West
311 West 39th Street Between 8th and 9th, New York City, NY 10018-1401

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.