Element New York Times Square West
- What's Included
I went here with my partner for 4 nights from 17th March. We booked this hotel for the location near Times Square and because it had a kitchen in the room. The bathroom was very modern and the shower was excellent. The room was clean and the kitchen even had a dishwasher. The room was a bit small with my partner having to negotiate his way past the air conditioning unit to get to bed. The free breakfast was great with a different hot meal everyday. On Monday to Thursday the hotel offered a snack and drink free of charge from 5.30 to 7pm . I would return to the hotel if I ever went back to New York.
We stayed here for a week and was not disappointed.The reviews were very mixed however the room was perfect in size, clean we did not want for anything.The staff were really helpful in every way. Upon arrival we asked for a cup of milk so we could have a coffee and this was not an issue.People complained about the lifts again, we knew what to expect so was not surprised, we just worked around it.Would definitely return to this hotel. Great location, centre of everything.We have stayed at Novotel on a previous visit but would gladly return here.
The hotel is located just around the corner from the Port Authority Bus Terminal with access to a large number of subway lines that go across, up and down Manhattan. Hotel itself was very well presented, well decorated and the rooms are great with a fridge, microwave, coffee maker and toaster supplied if you wanted breakfast in your room. Beds were very comfortable, plenty of room to move around the room. Lifts were a little busy at times and only had to wait a few minutes for one to bring us down from the 18th Floor. The hotel staff were excellent, always friendly, ready to give advice and directions and a special mention has to go to the hotel concierge Amanda, who was a ray of sunshine every time we saw her, greeting us, asking how are day was or what we were doing that day.
The hotel was by far one of my top "favs". Well put and updated decor. Clean and I didn't have any issues with the elevator. Breakfast can improve but it really didn't bother me. Friendly and straight staff. I enjoyed my stay.
Pro:1. Rooms are clean2. Good value for the $Cons:1. Breakfast buffet food was average at best; it was so crowded, it was hard to find seating. Food ran out and slow to replenish.2. Elevators are super slow and crowded; takes forever if you are on the 30+ floor.3. Lobby is worn and needs updating.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 411 Rooms
- Business centre
- Breakfast area
- Laundry facilities
- One king bed
- Heavenly BedsŪ
- Signature bath amenities
- Fully equipped kitchen
- Windows that open
- Climate control in room
- Electronic safe
- Complimentary internet and Wifi
- 100% non smoking rooms
- Sitting area
- 32" flat screen TV
Resort Location Map
Element New York Times Square WestNew York,United States
- Hotel Contacts
- Extra Info
311 West 39th Street Between 8th and 9th, New York City, NY 10018-1401
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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