- What's Included
Absolutely loved this hotel the staff were always friendly in greeting you and helping when needed The bar/lounge area was amazing I had my 'chuck bass' cocktail nightly and loved it! We had a two bed suite and the room itself was very nice as well as the amenities offered would not hesitate in staying again
Spent 3 nights at this iconic hotel in the city. The staff was pleasant upon arrival, the lobby was very nice. The rooms were as to be expected, tending to be small as they are in NYC. Minibar in room was well stocked and the room presumably had wifi, however we never checked that out. The AC in one of our rooms didn't work at all, despite two maintenance requests. The other room AC functioned but was barely adequate. The roof bar (which is operated by a separate entity) is great. Sure a bit spendy, but this is New York after all. PJ Clarks is also next to the hotel and is flat out great. All in all I would choose this hotel again as it met our needs fairly well
Good news....great location and cool lobby and bar. Bad news..where shall I start. AC did not work well in our room. Safe broke with our contents in it. Better WIFI can be found in the wilderness. Dirty. Promises were never kept. Failed to notify or deliver important mail to our room. Promised to make it all up with a fruit bowl; delivered 36 hours later. Poor management, poorly trained front desk. The doorman was more helpful than the concierge.
This hotel was recommended by the travel agent as a four star hotel which it isn't 🙁. You have to pay for everything in the room e.g. coffee pods, tea bags etc. There is a well stocked minibar but prices are expensive. Buy your own snacks and drinks. The first room we were allocated was on the tenth floor, the air conditioning was very loud, the shower not working properly and the wallpaper was coming away at the joins. We asked to change rooms, the staff were very good and showed me two rooms on the first floor. I chose one room and we moved our belongings. We then found that there was no safe and the air conditioning was not working. As we were very tired, we reported this to reception the next morning and went out for the day. On our return, the jobs had been done. Thank you. The hotel is in a good location but rooms need some TLC. There are plenty of shops near the hotel. The Lincoln Centre is over the road. There is a short walk to get to Central Park and approx 15 minutes walk to Times Square.
The positive of this hotel is the location---quick walk to Central Park, shopping, and restaurants.The hotel could use a renovation. The infrastructure is very old and dated. Rooms are tiny, especially the bathrooms. Do not get the city view as the noise level is off the charts. The windows are not sound proof and you hear everything on the streets starting at 6am (sirens, cars, traffic). Elevators are very slow. In summary, for one night it is ok, but would stay elsewhere if staying longer.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 422 Rooms
- Room service
- Outdoor pool (seasonal)
- Laundry service
- WiFi Internet
- Meeting rooms
- 24 hr. reception
- Laundry service
- Valet parking
- Individual air-conditioned
- Satellite / cable flat screen TV
- Internet access
- Iron and board
- Direct dial telephone
- In-room Safe
- Full Bathroom
Resort Location Map
Empire HotelNew York,United States
- Hotel Contacts
- Extra Info
44 West 63rd Street, New York City, NY 10023
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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