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Room was clean and comfy. Did the job for our 3 night stay. However, no coffee/tea facilities in room, air conditioning was really loud! For the price for the room it would of been nice to have at least continental breakfast included but wasn't prepared to pay $17 each for cooked. Majority of staff were friendly and welcoming, although one member of staff came across rude and abrupt, using bad language at the desk with small children close by. Took $75 security fee which they say will be returned but shows on my statement twice! When questioned the lady behind check in made me feel like I was lying so I had to show her my statement on my phone! Door man was very accommodating and friendly, couldn't do enough for you. Would definitely visit NYC again but as this hotel is quite far out from down town would stay closer into the city
Stayed here first night of an Archers tour, major repairs taking place to the outside with a raw sewage smell lingering. Got bitten when i came out of shower, 3 other guests spotted small black insects in their rooms. Although room was generally clean,for american standards it was small, no coffe or tea making facilities in room. Was about 20 minutes walk from times sq,in a nice semi rural area near to central park, if you walk 1 block you come onto amsterdam ave with a good selection of bars n restraunts.
The first stop of my archers direct touring holiday was New York staying for 4 nights at the excelsior hotel.After a reasonably good flight and a hectic transfer from the airport I arrived at the excelsior hotel at 8:45pm tired and a little bit grumpy but was met by a friendly receptionist who gave me my room card and I made my way to my room on the 14th floor.I didn't really investigate much of the room that night as I went straight to bed but I woke up feeling a bit more normal and had a look around the room which was very nice.Nice comfy bed, room clean and tidy and I couldn't ask for much more really especially as I was going to be out all day.The building is being refurbished on the outside so is covered in scaffolding. I didn't hear any building and construction noise so wasn't sure if it was being worked on at the time I stayed.There is a restaurant on the 2nd floor which serves breakfast but I didn't eat there so I can't comment on it.There was a vending machine in the lobby where you could get hot drinks and another for cold drinks and snacks which was really handy.Overall a nice hotel, close to Central Park west and the natural history museum also some restaurants and shops within walking distance.I'd definitely stay again if I'm ever in New York.
Our stay is always pleasant. Close to Central Park and great restaurants. Staff is always ready to assist The rooms are clean and the bathroom is always spotless. Looking forward to staying at the Excelsior next October!!!
The building is beautiful, the bar serves great drinks and the rooms are lovely and clean. My view of the city was pretty great and it's situated directly across the Natural History museum on one side and across central park, a couple of buildings into the block. It's within walking distance of all the major museums and has great restaurants and shops on the area.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- 1 Restaurant
- Business centre
- Concierge WiFi (fee)
- 1 queen bed, 2 twin beds or 2 double beds
- Wi-Fi (fee)
- 32 inch LCD TV
- iPod docking station with radio
- Hair dryer
- Iron/ironing board
- In-room safe
Resort Location Map
Excelsior HotelNew York,United States
- Hotel Contacts
- Extra Info
45 West 81st Street, New York City, NY 10024-6025
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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