- What's Included
Had a Fantastic stay at this hotel We were given a 14 floor room facing downtown and the views in the evening were amazing .Only a short bus or subway ride away from Times Square and very nice neighbourhood with plenty of nice restaurants near by .The hotel staff were first class and Mark the front man was superb at arranging our return journey to JFK .Arranged a very nice driver and very clean car to collect us .The room was nice and adequate for our group of four .Overall a very nice uptown hotel away from the bustle of the city but within easy reach of everything you can visit on your stay .
This hotel is comfortable and just off Central Park and the metro- there is a kids play area just inside the Park, and Amsterdam avenue nearby has plenty of places to eat and get drinks. The bathroom was cramped, but you don't go on holiday to have a bath do you- and you can see right into your neighbours flats at all angles- but that's par for the course in Manhattan. Breakfast is an expensive but tasty extra, as is the water and very irritatingly the internet. The beds were very comfortable but they really are doubles and not Queens or Kings. One issue I did have was with the air con- great to have it in such hot weather, but very very noisy. Overall though I would recommend this hotel, and would advise that if you are travelling with children to consider getting a junior suite- helps with sleeping!
Hotel needs updating. The staff are friendly and helpful. No in room coffee maker. You can drink a bottle of water in the room for $6. Location is great. You can walk to plenty of restaurants and to Central Park.We booked a suite and the hotel has the nerve to tell me at check in (only when I confirmed that there was a sofa bed in the room) that there is a $20 PER NIGHT fee to use it. I'm sorry, WHAT?? You are charging me extra to use a feature that I'm already paying extra for? I did go back later that night and ask to be shown where on the website this is stated and the gentlemen said that while he didn't make the policy he could certainly waive the fee. Unfortunately I was still billed for using it, but after another trip to the front desk, the correction was made.If you need wi-fi you'll be required to pay for it.Four people on the reservation & three bath towels.I realize it's NYC, but I felt like they nickel and dimed me for everything.
As other reviewers have noted, the hotel is old, however that is nothing bad. I found the staff very polite and helpful, the room very clean, and the location was excellent. I was on the 10th floor and while I could hear doors closing on either side the room was very quiet. I'll definitely stay again and I recommend this hotel for a reasonably priced, very clean, hotel in a great location.
This is a nice hotel in a good location. It is directly across from the Museum of Natural History and Central Park. Subway stops are very close. Prices are reasonable for the upper west side. I was in NYC on business with two colleagues. We shared a double suite that had two double beds and a separate sitting area with a sleeper sofa. The room was spacious (for NYC) and clean. The hotel staff was very nice and helpful. However, we chose this room so we would have three beds. When we went to make-up the sleeper sofa there was a zip tie fastened to the handle and a note saying the fee to use the sleeper was $20. This was not mentioned when I made the reservation. Additionally, there was a charge for using computers in the business center and in-room wi-fi. Hotel rooms in NYC are expensive, but this seemed to be nickel and dimeing us. I would probably stay here again but make sure you understand the various charges. Also, a there is no 'courtyard' in a courtyard view, but that's not necessarily a bad thing. The room was very quiet.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- 1 Restaurant
- Business centre
- Concierge WiFi (fee)
- 1 queen bed, 2 twin beds or 2 double beds
- Wi-Fi (fee)
- 32 inch LCD TV
- iPod docking station with radio
- Hair dryer
- Iron/ironing board
- In-room safe
Resort Location Map
Excelsior HotelNew York,United States
- Hotel Contacts
- Extra Info
45 West 81st Street, New York City, NY 10024-6025
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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