- What's Included
Good location with access to museums and Central Park. Not at all impressed with the facility or the amenities. Staff were not overly helpful. This was a decent stay for what I needed, however, I will be choosing another hotel for my next trip to NYC.
We had a suite. Our rooms were up to date and comfortable. Good size rooms and bathroom for NYC. I agree with other reviewers that the heating system is quirky but we were comfortable. Beds were good. No noise problem. Great location - across the street from the museum and planetarium. Very good neighborhood. Staff was friendly and helpful. I would go back.
Not what I expected from the pictures and reviews. Staff was nice enough. Rooms are old and need to be updated. Appearance seems dirty. Heater in room made a loud noise all night long. Location is great if you are here to see the Macy's day parade balloons being blown up. Coffee in resturant is terrible. Probably wouldn't stay here again.
The heat in our room was uncontrollable even after we tried unplugging the unit. I have stayed here many, many times. This trip We slept miserably even with two windows wide open. The air conditioner blew hot air on its coldest setting--we tried everything. Front desk and door staff are always pleasant.
This was our second stay at The Excelsior, both times for the marathon. Check-in was easy and help with bags was available if we needed it. Our room was ready early so we didn't have to store our bags. The room was comfortable and our only complaint was the AC/heat unit was loud and no mini fridge, either. Very close to restaurants and small shops, Starbucks, Lenwich, etc. Subway was very close. Across the street from the Museum of Natural History and Central Park. We plan to return to The Excelsior, located in a great neighborhood.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- 1 Restaurant
- Business centre
- Concierge WiFi (fee)
- 1 queen bed, 2 twin beds or 2 double beds
- Wi-Fi (fee)
- 32 inch LCD TV
- iPod docking station with radio
- Hair dryer
- Iron/ironing board
- In-room safe
Resort Location Map
Excelsior HotelNew York,United States
- Hotel Contacts
- Extra Info
45 West 81st Street, New York City, NY 10024-6025
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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