- What's Included
I really enjoyed my stay here. The room was comfortable, the staff was friendly. The location couldn't be beat. Lots of great restaurants around. The main problem was the unreliable internet. I had to sit in the lobby to get internet. I think they were having problems with it, may have just been temporary.
Stayed here for a week after a great trip in San Francisco. Arrived at the hotel and asked for an upgrade which we got. A lovely sized room and separate lounge area. Staff were hit and miss. Some were friendly and polite and others didn’t seem to want to be there without a care about the job. No tea or coffee making facilities or complimentary coffee or tea in the morning and no free Wi-fi in the rooms which was disappointing. Hotel was situated in a nice area and close to all landmarks and downtown by foot.
we stayed here for 7 nights and it was fantastic. all the staff were helpful and friendly would def recommend a stay here. sub way was at the end of the road so coyld get every where easily. we had booked a queen size bed but they let us have a room with 2 single neds which was grear and the plus was it over looked central park. would def stay here again. A+++++
The Excelsior is in a GREAT location- walking distance to the MET, to the park, the Museum of Natural History is across the street, and B and C subway lines are on the corner. Our room faced the museum and its greenery - nice. The room wasn't large, but was laid out well and comfortable. The bathroom had all that one needs with nice tile walls and a real porcelain bathtub. The room was spotless and thoroughly cleaned daily. The fitness room was small but had all I needed. Check in was easy and the folks at reception pleasant. My biggest complaint - a charge for room wi-fi; come on, it's 2017, not 2002. I haven't stayed in a hotel that charges for wi-fi, either nationally or internationally in many, many years. For what the hotel charges, they could easily throw in free wi-fi. That being said, I would gladly stay at the Excelsior on my next visit to the big apple.
the hotel has a real convenient location in a neighborhood setting. the rooms are always sparkling clean. there is great parking at the museum across the street. the staff is very friendly, helpful, and attentive.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- 1 Restaurant
- Business centre
- Concierge WiFi (fee)
- 1 queen bed, 2 twin beds or 2 double beds
- Wi-Fi (fee)
- 32 inch LCD TV
- iPod docking station with radio
- Hair dryer
- Iron/ironing board
- In-room safe
Resort Location Map
Excelsior HotelNew York,United States
- Hotel Contacts
- Extra Info
45 West 81st Street, New York City, NY 10024-6025
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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