- What's Included
I live a few doors down from the Excelsior so my family members often stay in this hotel. The rooms are ok (although verging on shabby), but there is no coffee maker which is bizarre. Much is the staff is aloof and unfriendly, which is odd because the hotel certainly doesn't warrant that sort of attitude from its staff. Then again, the better hotels usually have friendlier, more helpful staff. You get what you pay for. Speaking of paying, the rates are all over the place. Sometimes we can get a good deal under $200/night and sometimes the cheapest room is close to $400. Do not pay the higher rates. You will feel totally ripped off after you see the room and lack of amenities. This place is okay if you get a lower rate. The higher rates are especially puzzling when you find out that the hotel has agreed to rent rooms to the city to house homeless families. So you have dozens of homeless residents, and then you have people who paid $400/night to stay there. You would think a hotel aspiring to be a better-quality hotel wouldn't allow this. Yet they do. So basically my recommendation is to stay here only if you can get a cheap rate. Otherwise spend your money elsewhere.
Old-style elegance without 5th Avenue fuss. Excellent location on 81st and Columbus Ave, near C subway stop at 81st and Museum of Natural History. Excellent restaurants in every direction, though the one in the hotel is a bit pretentious. No coffee-maker in the room and only a very expensive breakfast, but pastry shops and Gristedi's (spelling?) groceries are nearby.
The front desk staff was rude and the accommodations were sub-par. In addition to dangerous electrical problems in the room, the toilet made a high-pitched squeal each time we flushed, the shower drained very slowly. Plus there is no parking at the hotel. Not worth the money.
My husband and I stayed at the Excelsior for a long weekend. The hotel staff was accommodating, super friendly and really enjoyed caring for their guest. The young man who checked us in was terrific helping us with a small problem and the door man found us parking right out front. Our room was clean and well stocked with everything you need. As we stay in the city quite a bit, we notice how quiet it was in this hotel. That's a plus in NYC. We eat at the restaurant and had a fabulous Cuban meal that was reasonably priced and the bar was so much fun!!! The hotel is in a great location as well. Overall I have to rate our weekend and this hotel A+.
After experiencing staying in Times Square for the first leg of our New York and beyond trip, we arranged to stay here for 3 nights prior to flying back to Australia. The location is great and is a welcome change from the hustle and bustle of Times Square. Being located adjacent to Central Park and the Museum of Natural History you really couldn't ask for a better location. Our room, although a little on the small side, was very comfortable. Front desk staff were very polite and accommodating and were always happy to offer assistance. We did find the buffet breakfast a bit underwhelming with the hot food being lukewarm at best. Plenty of extremely satisfying dining options available around the Hotel. All in all a good stay for a couple of nights but probably wouldn't want to stay any longer than that.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 200 Rooms
- 1 Restaurant
- Business centre
- Concierge WiFi (fee)
- 1 queen bed, 2 twin beds or 2 double beds
- Wi-Fi (fee)
- 32 inch LCD TV
- iPod docking station with radio
- Hair dryer
- Iron/ironing board
- In-room safe
Resort Location Map
Excelsior HotelNew York,United States
- Hotel Contacts
- Extra Info
45 West 81st Street, New York City, NY 10024-6025
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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