Hilton Manhattan East
- What's Included
why do front desk personnel, especially the male, skinny white, guy made me feel that I stink? I approached him and asked myself to be called at the breakfast room just in case someone will look for us. Its just like a couple of 12 steps away from the front desk. AS I entered the breakfast room, I noticed no signal on my cell phone. I came back to him and asked him again if I can leave something with him so that the person who needs to get something from me will be quick and jsut got it from the desk. He made me lleave the stuff on the floor on the side as if I am leaving trash to him. Irritated as I can be I did not pursue my following nights. Somebody left me something the night we checked out and I came back the following day. i asked about it and it was on bell boys quarters and I asked about from the guy and it was in the name of my companion who is checked in there prior. He did not gave it to me. Instead asked me to go to front desk. I went to front desk. good thing the other front desk staff (female) who knows me greeted me with warmth and said yeah but the guy again just made a hand motion like whoosh get away from me. you know hands towards the bell bouy and fingers down and up down and up. Such hmilation. We are recommending this hotels to most of ourt business colleagues but this act of ingnorance to customerservice and this is after sales customer service. FAILED!
Outstanding hotel, staff is outstanding. Breakfast expensive with better alternatives nearby. Somewhat out of the way for sights other than the UN but manageable with taxis. Would recommend to everyone.
Very enjoyable, but brief, business stay. Typical Hilton - very clean, friendly helpful staff, comfortable room. I appreciated the historical value of the building. would like to go back with my wife.
The staff was helpful and friendly. The location is great, not too busy between 1st and 2nd avenue but a short walk to the action. No quality restaurants in the hotel, but you're in NYC, have thousands of restaurants to choose from or deliver to you.
Just average hotel in a great location. Ask for room on a high floor if you want to see anything. Breakfast buffet was good but don't try to order just toast and coffee. If you're in the room you will be billed the entire $34. In walking distance from UN, Times Square, Bryant Park. Lots of cafes and the usual chain eateries around.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 300 Rooms
- Business centre
- Currency exchange
- Babysitting services (fee)
- Wi-Fi (fee)
- Concierge desk
- 1 King, 1 queen, 2 double or 2 twin beds
- Tea/coffee maker
- In-room safe
Resort Location Map
Hilton Manhattan EastNew York,United States
- Hotel Contacts
- Extra Info
304 East 42nd Street, New York City, NY 10017-5905
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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