Holiday Inn Downtown Soho
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- What's Included
My spouse and I stayed at the Hampton Inn Manhattan - SoHo on a Saturday evening in late September 2016. We stayed at this hotel one night previously in December 2012 (see our separate review). We reserved our room online using the Hilton website. Hilton sent us an email the day before our stay telling us that we could check in electronically, so we selected our accommodation from a group of available rooms. When we arrived at the hotel, we did not need to provide our credit card for incidental charges because we had done so during the online e-check-in process.This hotel is located on the edge of SoHo, adjacent to Greenwich Village, and within walking distance of Chinatown, Little Italy, and Canal Street. Watts Street, which runs in front of the hotel, can become clogged with traffic because of its proximity to the Holland Tunnel, but we were not bothered by car noise. Three small city-owned greenspaces/parks are located between Broome, Varick, and Watts Streets with outdoor lounge chairs and small tables and chairs (Freeman Plaza North, West, and East). M&M Market is located on the next street (Sixth Avenue/Avenue of the Americas/Sullivan Street/Broome Street), as are restaurants including Lupe’s East LA Kitchen (Mexican), Souk and Sandwich (Middle Eastern), the extremely popular Black Tap (burgers and milkshakes), and La Sirene (Italian). Note that the Google street photo of this location is from 2013 and no longer accurately reflects the hotel’s block; the most noticeable difference is that the lot next to the hotel (adjacent to Varick Street) is under construction for a new residential building.Hotel amenities include a small pull-in driveway for loading and unloading passengers and luggage, a complimentary buffet breakfast, tiny outdoor area off the breakfast atrium, Artifakt Bar (which has a separate entrance from the street, is open evenings only, and doubles as the baggage storeroom during daylight hours), small makeshift business center in one corner of the lobby (with two computers and a printer), complimentary Wi-Fi, and fitness center. The lobby is small, but contains an L-shaped leather sofa and ottoman where you can wait for guests. Two elevators provide access to guest floors.No on-site parking nor valet parking service is available, but the hotel offers discounted rates at nearby Sam’s Parking on West Broadway. (If you happen to read my previous review, the parking garage that was located at the corner of Varick and Broome Streets just at the entrance to the Holland Tunnel has been torn down and is awaiting a new building.) This 130-room property contains 18 floors (there is no floor 13), and there are 8 to 9 rooms located on each floor. Corner rooms end in 00, 01, 08, and 09, but appear to be no larger than others on the same floor. Four rooms on the 17th and 18th floor are larger than on other floors (those room numbers end in 00, 02, 04, 06) and feature a wall of windows. The three choicest rooms are on the top/19th floor because they are suites with terraces. Also on the 19th floor is an outdoor terrace (with all-weather wicker chairs and coffee tables) that can be used by any guest during reasonable hours. Smoking is permitted on the terrace.We stayed in room 1702, which is a larger room with a wall of windows (with blackout blinds that you can raise and lower). Our room contained a king-size bed with a nightstand on each side, a desk and chair, TV/storage armoire, and a reclining sofa. Our room also had a closet that held an electronic safe, iron, ironing board, and ice bucket (there are ice machines on specific floors, including 17; however, they are turned off during sleeping hours so they do not disturb the guests). The desk held a coffee maker; although it is not a Keurig, it is still a machine that accepts packets to brew. The bathroom was an acceptable size for Manhattan; however, the small pedestal-type sink vanity provided little room for storage beyond the hotel-provided Neutrogena shampoo, conditioner, body lotion, and soap. The hair dryer is tiny and attached to the wall. Note that our room did not contain a mini-refrigerator although there was space designated for it in the TV armoire. Our room was in good condition, so it was either recently renovated or well maintained by the staff.Our first stay at the Hampton Inn Manhattan - SoHo in 2012 was successful, as was our second stay in 2016, and we plan to stay here again when we visit Lower Manhattan. But next time, we want to try a 19th floor terrace suite!
You can do much better for the same price in lower Manhattan. Tired rooms. Noisy. No view. Slow elevators. Not very clean. Staff disappoints. I reserved a room online and upon 6pm arrival was assigned another room because "the other guest was staying longer." Look elsewhere.
The Hampton Inn is in a good location just a short walk from a few subway stations, main SoHo shopping hub and many great restaurants. Each staff member we spoke to was very friendly and happy to help us in any way. The buffet breakfast had quite a variety which was great and something slightly different everyday. We stayed in a King bed room, bed was very comfy, room was small but cosy, we managed, bathroom was quite spacious though which is great, especially the shower, though it would of been nice to have some sort of cabinet in there, but again we managed. Cleaning staff overall did a great job and replaced our towels everyday. Great free fast Wifi and they had computers with a printer in the lobby also if you needed it which is great! Elevator was slow at times. the ice machine was just outside our door, it was a little nosy especially at 6am in the morning when it start up!
I've stayed in this hotel before and thought it offered good value for money. However on this trip, I was offered room 1807, with two double beds and a skyline view. The furniture was old, outdated, and damaged. The mattress was soft and lumpy and I woke up with lower back pain.
It's more like a typical Manhattan hotel than a Hampton Inn except for the breakfast and the very friendly and helpful staff, which are a big plus. The rooms are small and there is no counter space in the bathroom for toiletries. The neighborhood has a lot of good restaurants at many price points and it is walking distance to the 911 memorial.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 227 Rooms
- Laundry services ($)
- Parking ($)
- Coffee and tea in lobby
- Room service ($)
- 1 king bed
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- Daily newspaper
- Maximum # of guests 2
Resort Location Map
Holiday Inn Downtown SohoNew York,United States
- Hotel Contacts
- Extra Info
54 Watts St, New York City, NY 10013-1912
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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