Marriott New York Downtown
- What's Included
My kids and I as well as my mother visited New York to sight see as well as shop a little. We stayed Saturday night into Sunday evening. Upon arriving at the hotel and being greeted by the bellman was pleasant. He was really nice and informative as he reported working there for 20 years. The lobby was very cleaned. The elevators were confusing as the left side went up to the sixteenth floor as opposed to the right side that went up past the sixteenth floor. As we entered our room, it was very cleaned and organized but you could see a lot of wear and tear in the room. The hotel didn't offer room service but it did have a restaurant inside the hotel. The hotel did not have a pool. The hotel was average but lacked the essentials for infants and toddlers. The hotel was in the center of downtown and a block away from the World Trade Center Memorial. Also a few blocks in the opposite direction was the Statue of Liberty. On the sixteenth floor, we could see the Statue of Liberty from our hotel window.
I booked a double room for a weekend in NYC for vacation and I was not disappointed. We had an amazing view of Manhattan and was very close to train stations that easily took us around NYC. The staff was super friendly and helpful when looking for great spots to visit. The restaurant in the hotel was great for a quick beer at night & there was a Starbucks in the hotel to help start off your day. I definitely recommend staying at the NY Marriott Downtown!
What is wrong here? Rooms were not or only partly cleaned, WiFi is not free, even if it is included in your booking, tv signal is poor, mattresses are old, no complementary water even for kids when it is 90+ outside. Prices are understandably higher due to the location, but the experience Staff promises everything but does nothing.Be prepared to be disappointed and to have to discuss everything you are entitled too including room cleaning.
This was a business trip. My room was in the Executive floor. The view was quite nice. I was never told by the front desk staff that I have access to the executive lounge or that I could have Wi-Fi at no cost there. They never mentioned to me that breakfast was available at the executive lounge. The room was quite expensive. The staff should at least inform the guests on these benefits. That is why you pay an expensive room. The drapers were quite dirty. They should be replaced. Staff is poorly trained and lacks of initiative. This is an old hotel in a good area. Bed was fine. Bathroom was basic. Essentials were not very special.
I booked a room for 3 days for a conference at the WTC, amazing view from my room. Nice hotel, great location, 5 minutes from everything WTC. I will look at this hotel again for business or pleasure. Concierge was also very good!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 497 Rooms
- Gym (fee)
- Business centre (fee)
- Valet parking (fee)
- Conference facilities (fee)
- Internet (fee)
- One king or two double beds
- Alarm clock
- Hair dryer
- Coffee maker
- Wi-Fi (fee)
- Iron/ironing board
- Maximum occupancy of 3
Resort Location Map
Marriott New York DowntownNew York,United States
- Hotel Contacts
- Extra Info
85 West St, New York City, NY 10006-1532
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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