New Yorker Hotel
- What's Included
Myself and my husband stayed at this hotel for 4 nights and it was just what we wanted. It was close to all the major attractions like Madison Square Gardens, Empire State Building and of course Macy's!! Penn station was also right beside us and Times Square was within walking distance. Grand Central station was also within walking distance. The room we stayed in was small but had all the amenities you would expect in a hotel and rooms were spotless. Check in was pain free and the staff were very friendly and helpful. The tick tock diner was also a great addition and the food was fab. The only downside was the hotel put a hold of $45 on your card for every night you stay and didn't remove that hold for over 10 days on our card which didn't suit us as we were travelling on but all the hotels in the States done this. There was also a $10 fee for every night but they compensated with free calls from the room. Wi-Fi is also excellent at this hotel. I would definitely recommend this hotel for future travellers.
This is the worst hotel in this price bracket I've stayed in. We booked a suite with a view. Initial impressions - the room was a good size but quite run down and with a tiny bathroom (the cupboard in the room was bigger). Second impression - loud noise from building works in the rooms directly underneath us. We spent over 2 hours trying to change rooms - not what's needed after an international flight. Reception staff told us on different occasions that no building works were scheduled (despite the fact that we could see workmen on the terrace below, and could hear loud drilling, banging and clanging). We were then told that the building works had been stopped - they had not. Staff ignored our questions about whether the works would carry on through our stay. We were told we couldn't swap rooms as they were full for our booked room type. A quick search on the hotel site showed you could make a reservation for that room type for the full time of our stay - so either we were lied to or their site takes bookings (and payment!) for room types that aren't available. Either way, not great. We were then, grudgingly, offered a different room. On going to reception, we were then told the other room was unavailable - no reason was given as to why this had changed in the 5 minutes it took to get downstairs. All this time we had 2 jet lagged children who just wanted to sleep. We were finally offered 2 connecting rooms - instead of a suite, and with no view. We took the swap as we had spent over 2 hours by this time and needed to get food and get our children to bed. On getting back after food, we discovered that the room backed onto the service elevators. They were extremely noisy (lift movement noise and screeching of doors grating open) and could be heard whenever we were in the room. The noise reverberated even through the connecting doors and was still extremely loud in the next room. I had seen other reviews with comments about this before we travelled but assumed they were exaggerating the noise level - they weren't. The sound proofing between rooms is also dreadful. When our neighbours ran a tap/flushed a toilet it may as well have been right next to your head in bed. Two beds of our three were comfortable, one very saggy and uncomfortable. Bathrooms were bigger in connecting rooms than the suite but one was still small. None of the bathrooms had any space to put wash stuff - really poor design. We didn't bother complaining about the noise in the second room - the staff were so uninterested and unhelpful the first time that we didn't want to waste more time and effort, so just put up with it. But it made for very disturbed nights. No one from the hotel bothered to make a courtesy check on us the next day, despite the protracted complaints process. I've never written a hotel review before but was so annoyed by the noise and by being lied to repeatedly that I felt I had to in this case.
Stayed at this hotel for 3 nights.It is superb for location to see all of New York's major sites.The hotel is very dated, I know it was the height of modern when it was built, however could do with a bit of a re vamp.The rooms are very small and the bathrooms are tiny.No tea/coffee facilities, clean though.Great as your only there to sleep as generally out all of the day and evening.The tick tick diner located within the hotel served good breakfasts,although very busy and waiting time was lengthy.Tiny bit pricey but it is New York.Staff helpful enough.Rooms were quiet as quite high up.
I booked via an online agency. When I checked in, I was told that in addition to the advertised room rate, I would be required to pay an additional non-optional $29 per night "facility fee", to cover usage of the in-room telephone, the business center and the fitness center, even though I did not wish to make use of these facilities. When I subsequently checked the booking details, I did notice the fee buried in the fine print, but it was not prominently displayed when I booked. I would advise other travellers to check carefully before booking whether the hotel is going to levy this fee. As a result of this experience, I won't be returning to this hotel.
Overall my 2 night stay was fine. All the staff were friendly and helpful. My room in the 8th floor was small, but very clean. The bathroom is tiny. The vessel sink was shallow so water splashed on the floor and it was difficult to wash out my reusable water bottle. There is a shelf behind the toilet and sink. Unfortunately the toilet seat cover didn't stay up because of the shelf. Every time I used the toilet, the seat hit me in the back, that was annoying.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 912 Rooms
- 2 restaurants
- 1 bar
- Room service
- Fitness centre
- Laundry facilities
- Gift shop
- Business centre
- Free Wi-Fi
- Wedding facilities (fee)
- Parking / Valet parking (fee)
- City view
- 1 queen or 2 double beds
- Full bathroom
- HD TV with premium cable channels
- Alarm clock
- Coffee maker
- Iron/ironing board
- Maximum occupancy of 3
Resort Location Map
New Yorker HotelNew York,United States
- Hotel Contacts
- Extra Info
481 8TH Avenue, New York City, NY 10001-1809
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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