New Yorker Hotel
- What's Included
My friend and I checked into the hotel for a 2 night stay for a nearby event. The hotel is in pristine condition and is in excellent location. We were able to walk everywhere that we needed, including MSG, the Javits Center, and numerous restaurants. Additionally, we were immediately next to a 24 hour diner, a movie theater, and the Hammerstein. Upon arrival, we were greeted by Muhammad who provided us with EXCELLENT customer service. As individuals who work in the customer service industry, we were extremely impressed with his professionalism and the quality of his assistance. He provided us with a great customer experience and we will definitely return because of it. Our room was great - clean, nice view, spacious. Everything we could have asked for. Thank you!!
The foyer and exterior of the hotel look great, but our room was tiny, and very shabby - the bathroom, though definitely deco style, was clarly original, but this is no reason for it to look like it has never been given any attention, and it had a very stained and chipped bath, cracked tiles and just felt grotty. The bedroom was functional, but missing basics, such as a second bedside table, and a real lack of space to leave luggage, or to set up the ironing board. I know that New York hotel rooms are compact, but this was something else! Lifts were quick though, and the Tick Tock Diner offered large portions and great service.However, the biggest issue was that, upon checking in we were informed there would be a daily service charge (which hadn't been flagged to us by the website we had booked through - though since we flagged this to them, they have since been added the details to their website), but 3 different memebers of staff at the hotel also quoted different service charges that they claimed they were going to charge us - $10, $40 and $22 dollars per day (apparently it varies depending on various factors) for use of the gym and business centre - we did say that we didn't want to use either of these, and that we hadn't been told of this fee upfront, but staff were generally quite rude when dealing with this, but they did drop this fee for us, but we only found out upon check-out as no memebr of staff actually came back to us on this, despite them agreeing to inbestigate why no-one had told us before we arrived abut these additional charges. This summed up the overall service - it's really not guest-centred, and definitely made the hotel feel unfriendly and overpriced, which is a real shame, as, with some investment and better customer service, it could be great, as the location is perfect, and the hotel has an iconic exterior.
Stayed here for a birthday trip away for my husband in NYCThis is a no frills hotel so don’t expect 5* luxury however it was clean and comfortable. We were on the 32nd floor and could hear the traffic noise but only slightly and certainly not enough to keep us awake. This hotel is in a great location right next to Penn Station so perfect if you are coming from JFK and also very close to Times Square, Empire State etc etcStaff were friendly and we had no problems checking in or out. Wi-fi perfectly fine and TV in room half decent A little disappointed not to see water provided in the room, I’d have thought this standard for most 3* hotels.Good to see security by the lifts, you have to show your room key to get in. Beware of the Wyndham club - they will offer you free tickets etc but do you really want to spend nearly all morning in a timeshare presentation? It’s not clear this will be the case so watch out.
This was our second visit to New York and we were very disappointed with this hotel, we arrived at the hotel to be advised that we would have to pay a resort fee of over 70 dollars for the three days, I asked what the money was for but was given no explanation, the receptionist just stated its compulsory. We were given a room on the 33rd floor it was tiny, it had no view and the décor certainly requires to be updated. The bathroom was stark and not very clean, rust on all the door hinges. Toilet roll holder on a wall about 6 feet from the toilet. I know we should have asked to be moved but we didn't think we would be successful. The only thing in its favour is its central. Not my choice and I don't think that I would stay again, and I wouldn't recommend to my friends or family.
Great location. Friendly staff. Room an adequate size for what we needed (double room for us on our honeymoon). Awesome view of Madison Square Garden from our room. Very clean hotel, towels changed and room service daily. WiFi good. Tick Tock diner downstairs worth a visit too. Would definitely recommend and if we every return to NYC we would most certainly stay here again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 912 Rooms
- 2 restaurants
- 1 bar
- Room service
- Fitness centre
- Laundry facilities
- Gift shop
- Business centre
- Free Wi-Fi
- Wedding facilities (fee)
- Parking / Valet parking (fee)
- City view
- 1 queen or 2 double beds
- Full bathroom
- HD TV with premium cable channels
- Alarm clock
- Coffee maker
- Iron/ironing board
- Maximum occupancy of 3
Resort Location Map
New Yorker HotelNew York,United States
- Hotel Contacts
- Extra Info
481 8TH Avenue, New York City, NY 10001-1809
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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